“My experience quite customer service reflects the high standard of the services provided, the replies from Laura and Alexandra were kind, clear and fast. While I am waiting for the refund to come through, I feel supported and confident I'll happily renew in the future the engagement with Twinkl, when I'll have again a need for the service. A bit of kindness always goes a long way!”
“I have found Twinkl's creative resources to be extremely helpful as an educator. Even though I am not a classroom teacher, but rather a social worker, I can still find excellent pre-made tools and materials to use with my students daily. Thank you, Twinkl!”
“Kate was very kind, helpful and very patient with me while trying to sort out a problem I had. She kept coming back to me and continued to check in with me to resolve my problem.”
“I use this website a lot as a substitute teacher. When renewing my subscription, more money than expected was taken for payment. I spoke with Heather and she intermediately solved the issue and refunded me my money back. Love the resources they provide and very helpful customer service.”
“I am a language teacher & I teach Spanish, English & Maltese as foreign languages; On Twinkl I find very good resources for all three languages ! :)
Moreover, I have honestly never seen a team who is as caring as them!
I recommend Twinkl with my eyes closed :)”
“Twinkl has an incredibly diverse collection of worksheets and similar material. It’s easy to browse and intuitive to work with. I had an excellent experience with customer service, too. There was a problem with my membership and they were very accomodating when they didn’t have to be. Totally recommend!”
