“It has so many quality, educational but fun and inspiring resources that really help my children learn. The twinkl team are amazing - if you contact them with any problems or queries they always go over and above to either give you the links that you need - or see if it is something they can make up for you. It is the best educational website I have come across in all my twenty years of teaching. It also has amazing interactive games and books you can share with parents through the planner and twinklgo app. It is truly outstanding.”
“At this time, when Russia is constantly firing missiles and killing Ukrainians, we teachers and students are doing our best to continue the educational process. Thank you for helping us with this. Students are fond of the resources you share. They sometimes seem to forget about the war and all the tragic moments happening in Ukraine during the lessons.
Thank you for making the world a better place.”
“When I resubscribed last semester, I accidentally went for the Beyond package instead of the Unlimited package (even though I'm teaching Middle School, my students are ESL, and I occasionally need a phonics resource or three. So I thought to upgrade to Unlimited but could not access what I wanted. I reached out, and Emma Shaw explained that the Unlimited package I purchased was only in effect after my current subscription expired. She then guided me on the steps to follow the proper protocol when upgrading your existing account (no judgement - I didn't read the page properly) and initiated an immediate refund. The initial package I purchased's money was back in my bank account before I could even reply to her message!
She was polite, helpful, kind, and did not judge me at all (no blame if she did once she got off her computer...*I* judged me!). I have been using Twinkl for about five years now, and it keeps getting better. LOVE.”
“I was looking for a resource I'd downloaded before, but couldn't find it anywhere. Contacted the team and with very minimal descriptions Alexandra was able to find exactly what I needed. THanks so much, superstars!”
“Twinkl have fixed the Twinkl spelling app issues where some train levels crash you out the app.
I’m pleased to say they are all now fixed and all fully working correctly. Thank you Twinkl team it’s fantastic it’s working and thank you Laura”
“There is an abundance of resources available for all levels of differentiation, and in various languages. IF there isn't, the team at Twinkl goes above and beyond to help you. Thank you to Laura for her assistance in finding the perfect alphabet display for my classroom.”
“I love the resources for teachers online. They are so fun and helpful. I was happyvwith Georgia, this nice woman who got right back to me about my subscription renewal. She was not only helpful but accomodating too.”
“Twinkl has the Best customer service ever.
No one tried to push me off on someone else and they were truly helpful and responsive.
Thank you so much Georgia and Liz. Every company should have a Georgia and a Liz for customer support. Yall know how customers should be treated.”
