“Arvin helped me and gave me a detailed explanation in answer to my query and offered me a number of options. The customer service with Twinkl has always been great.”
“I have used Twinkl for many years in my role as a Primary School class teacher, Principal Teacher, Headteacher of a small rural school and DHT in a larger primary school. I have always been impressed by the content and breadth of topics covered. I also used planning and assessment features within specific areas of the Scottish curriculum.
Having recently retired, I realised that I still had 6 months left of my annual subscription. Michaela at Twinkl was very helpful and I am pleased to have heard that I will be refunded 6 months subscription as I was a long-standing customer.”
“I needed help to switch my membership after I had already paid. Alexandra from Twinkl promptly answered my inquiry and offered three options right away. Great support!”
“I've long appreciated Twinkl for the resources they provide but a recent issue I had with my account / billing demonstrated that they are also fantastic at customer service. I really appreciate the efficient and courteous way they helped me out! 10/10 for sure.”
“Twinkl has been a great addition to my teaching toolkit. Their customer service is outstanding—quick, helpful, and supportive! I appreciate the wide variety of high-quality resources available. Whether I’m working with elementary learners or middle school students, there’s always something relevant, engaging, and aligned to curriculum goals.”
“I had an issue that arose with my membership and this was dealt with swiftly and efficiently by the Twinkl team, this has given me great confidence in the company and I also find a lot of their resources extremely useful.”
“I wish to recognise the professionalism and courtesy afforded to me by Amelia on the customer care team . She dealt with my request efficiently and in such a friendly courteous manner . Other colleagues of mine also commented to me how twinkl are a very pleasant organisation to deal with . Thanks again to Amelia”
“Just great tools for parents to use. Got my child up to speed with his comprehension in one single term. And nice customer service on top. Thank you!”
