“I'd like to say thank you so much to Amy B Cares: who assisted me tonight.
Thank you Amy. You deserve a payrise and promotion.
Thank you for your patience, friendly text voice, and for sorting out the mess I created with a duplicate subscription I never needed, never remembered that I set up but have been paying for for a few months.”
“I’m really happy with the service provided by Twinkl! Their support has been prompt, friendly, and professional throughout. The quality of their resources and the helpfulness of their team made a big difference in my experience. Thank you for your excellent service!”
“Twinkl goes above and beyond. Despite my lack of funds as a student teacher, Laura and the team granted me free access to their incredible resources. This generous support has been a game-changer for my teaching and studies. A company with a heart. Highly recommended.”
“I have always found this company good. Any resource I request is always created. Recently I had a complex account problem which Emma rectified for me very efficiently. A very happy Twinkle customer! I would highly recommend this company!”
“I was battling to get into the paid app, getting very frustrated, as I also had a free version on another email address which was confusing the ussue. When I wrote to Twinkl support, various agents followed up over a period of days to sort out the problem, not giving up until I could get into the site. They were all polite, friendly, professional and extremely helpful.
Thank you to Kim, Lauren, Amy, Carmen and Joy, who all made an effort to follow up until the problem was sorted out.
Thanks also to Twinkl for some great resources!”
“Very helpful. Issue was resolved quickly. Due to my circumstances at the moment, Twinkl came up with a solution. A special thank you to Amelia (hope its alright to mention her name).”
“Just want to give a shout out to the incredibly helpful team at Twinkl, who managed to untangle my mess of mixed up accounts with efficiency and good humour! Thanks to Michaela, Ellie, Alyssa and Kate. :-)”
“I struggled to remember details to log on. Kim very quickly replied to my messages and I got sorted. Very impressed. I did tried ringing and used the chat bot but email was definitely the way to go. Many thanks Kim for your help.”
“Twinkl is a great platform to a parent like me to find free activity sheets that are appropriate for my son's age. My free trial ends and didn't noticed that my account has been linked to my Twinkl account then once it has balance it automatically renewed the 1 year premium subscription. Had to email their customer support and it was great because of their quick response and Ma'am Gemma removed the payment account linked to Twinkl. I am just waiting to be refunded as that amount is for buying my son's uniform.”
