Souq.com Reviews

1.4 Rating 262 Reviews
9 %
of reviewers recommend Souq.com
1.4
Based on 262 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 21%
Accurate And Undamaged Orders
Greater than 56%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5

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Anonymous
Anonymous  // 01/01/2019
I found Souq's coupon here, https://www.couponsdxb.com/store/souq-uae/ order was added successful and after that they rejected the full order and wanted me to order again without using that coupon. Because the coupon offer was expired. Don't understand what.
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Posted 5 years ago
Purchase mobile phone from souq.com, five to six mobiles i have purchased but all were without Handfree (Earphone) accessories, otherwise price is very reasonable. Appreciate their quick service too. As you can see, there is no discription of accessories when you click on spesific phone. So be careful
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Posted 5 years ago
Bought tablet and requested for the same day delivery, paid the service but the package arrive the next day, i think. They only returned half of the money I paid for the expedite service.
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Posted 5 years ago
they did deliever my bought item in time which was a headset.but the quality wasnt as expected.yet they are quite good with the timing
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Posted 6 years ago
I ordered a pair of shoes but it arrived a bit late like 2 days.
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Posted 6 years ago
Souq.com is rated 1.4 based on 262 reviews