UberEATS Reviews

1.1 Rating 6,237 Reviews

2 %

of reviewers recommend UberEATS

Company Reviews

Questions

Metrics

1.1

Based on 6,237 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does UberEATS take to deliver?

Helpful Report

(1 hour ago)

UberEATS normally delivers next Day.

Helpful Report

(1 hour ago)

69.63%

Industry Average

“ I am sad to say I am a delivery driver for doordash from the west coast and relocated here to Danville Virginia and not working for them at this time. ”

- Doris L Ford

“ Jalal is a very very very awesome delivery person. ”

- Anonymous

“ Uber is a honest company, they solved two issues for me. One As a client and one as a delivery driver. I appreciate. ”

- Maged

UberEATS Reviews

Delivery - Average