UberEATS Reviews

1.1 Rating 10,186 Reviews

1 %

of reviewers recommend UberEATS

Company Reviews

Questions

Metrics

1.1

Based on 10,186 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How do I contact UberEATS?

Helpful Report

(3 days ago)

You can contact UberEATS by Telephone, Email and Live Chat.

Helpful Report

(3 days ago)

73.33%

Industry Average

“ Great service literally have to just sit and wait for the food to literally knock on the door. Drivers are very fast and prompt couldn’t of made life easier for people ”

- Tauseef Mahmood

“ I have never had a driver go above and beyond in all my years! This kid needs to run the customer service or training department; his skills and talents are too valuable to squander on the road. ”

- Chris

“ Wonderful service and polite customer service ”

- Jess

UberEATS Reviews

Customer Service - Good