UberEATS Reviews

1.1 Rating 10,185 Reviews

1 %

of reviewers recommend UberEATS

Company Reviews

Questions

Metrics

1.1

Based on 10,185 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How quickly does UberEATS resolve customer queries?

Helpful Report

(3 days ago)

Greater than 41% of reviewers feedback is UberEATS resolves customer queries within an hour.

Helpful Report

(3 days ago)

73.33%

Industry Average

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- glenncl

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- patjp

“ Would like to thank The PAMELA EXPERTS for their excellent and very efficient service, from the time of my application through to the end. ”

- Eli

UberEATS Reviews

Customer Service - Good