UberEATS Reviews

1.1 Rating 6,168 Reviews

2 %

of reviewers recommend UberEATS

Company Reviews

Questions

Metrics

1.1

Based on 6,168 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Customer Service

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How does UberEATS deliver?

Helpful Report

(2 weeks ago)

UberEATS delivers items by Courier and Own Driver.

Helpful Report

(2 weeks ago)

68.81%

Industry Average

“ Omg I had a $25 coupon from Uber eats and I ordered from El Toro and got this and the service was great food was great and the delivery driver got there early I love Uber eats ”

- Sara gaines

“ great delivery and customer service. service charge could be abit lower in comparison to Deliveroo. ”

- Melissa M

“ Uber eats is one of my guilty pleasures for when I'm too lazy to go out to get food. It brings me my food within a reasonable amount of time and it's always delivered right to my doorstep. They only downside is when you order something small, there is a small order fee. And delivery charges can be expensive. It's definitely something for those who are looking to spend ”

- Jose King

UberEATS Reviews

Delivery - Average