U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,177 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Tell us how U Drive Cover made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this company is a rip off first they take your money and then when you want to cancell they start messing about and making excuse not to give your full refund back customer service is very bad even the manger was threatening me over the phone when i asked them for my full refund alex who was dealing with this was a p.... he frankly told me and giggling away over the phone saying in a way we got your money now you wont even get it back thats how they are runing there dirty busniess they think they got away with the full money please beware of this scum they dont know that there office is not far away from were i live i cant belive that they threatning me over the phone for my money which is unbeliveble these company should be notifyed to trading standard for that threatning they dont even deserve 1 star they derserve -10 star thats how appualing this company is”

Helpful Report

Posted 5 years ago

“fxxxx. couldnt beliver such a insurance company exsits in the world. shiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiit everythings. anyway i do believe whatever you have done will be paid back.”

Helpful Report

Posted 5 years ago

“Worst insurance company in the UK by far. Try to scam you out off your own money”

Helpful Report

Posted 5 years ago

“They were very kind .it is very fast. I'm glad I chose you”

Helpful Report

Posted 5 years ago

“I tried to insure with them. I told them to send me the contract to read it. But .. first he took my deposit (£ 314 ).and then he sent me the contract! So I terminated the contract the same day.I received after a month of scandal, only £ 183! I DO NOT RECOMMEND !!”

Helpful Report

Posted 5 years ago

“Amy Ansell has provided a great service with me trying to sort out my change of address and insurance. Going back and forth on emails really appreciate her help. 3* in regards to the company but 5* in regards to the customer service I have received from 2 members of their staff”

Helpful Report

Posted 5 years ago

“Poor service... rude stuff.... u name it... a very long list to describe their services... they treat u like a liar... all the answers u put online have to be double checked and then they ask more questions. I felt like they're going to ask how times I have a shower a week. RIP OFFFF.....!!!!!!BEWARE.... I purchased a policy online and cancelled it within few hours they charged me £75... whereas any other insurance you hv to pay £25 max or nothing for cancellation within the first 14 days. Avoid....”

Helpful Report

Posted 5 years ago

“Fraudulent sales tactics. Misinform you and charge you for cancellation eve before your policy start date. Please Avoid this broker!!!”

Helpful Report

Posted 5 years ago

“Very helpful”

Helpful Report

Posted 5 years ago

“Terrible customer service never ring back when they say they will and got a cancellation fee for policy when it hadn’t even started and when I didn’t accept the increase in price from initial quote never dealt with such a bad company terrible !!”

Helpful Report

Posted 5 years ago

“Customer service was 👌🏽”

Helpful Report

Posted 5 years ago

“AVOID AVOID AVOID!! I ended up paying over £600 more in comparison to my original quote by them using sales and cancelation tactics. As a fairly new driver i was taken full advantage of. I was threatened with being left without insurance, cancellation fees over £500 and up-to 30days for a refund!! Literally felt like i had no choice. No to mention the liesssss they tell about ridiculous reasons for the bump in price.. I basically paid more for insurance with them then i did previous years with others with my NCD.”

Helpful Report

Posted 5 years ago

“Stay away from this broker. Yes that's right, they are not an insurance company so don't be fooled. Their tactic is to take your money straight away so that they hold you hostage then keep you waiting for at least 24 hours. They will then increase your premium by about 75% more than your initial quotation. Obviously your initial reaction would be to decline it, but wait, they will slap you with a £75 to £100 cancellation fee. Now whatever you choose, you'd lose. So better stay stay!!”

Helpful Report

Posted 5 years ago

“Very well assisted by Charlotte 👍”

Helpful Report

Posted 5 years ago

“Very bad customer service , 4 day to validate the policy, leaving me with no insurance . After I paid full amount”

Helpful Report

Posted 5 years ago

“Avoid avoid avoid avoid avoid”

Helpful Report

Posted 5 years ago

“They are very dubious. They took out money from my account 2days before i wanted my policy to start and waited till my policy started to inform me of a validation and asked me to pay an extra £400. I do not recommend them at all. BEWARE!”

Helpful Report

Posted 5 years ago

“Very misleading no mention of broker and had to pay for for an estimated policy which was no were near the quote that followed then charged me £75 for the cancellation of a policy that didn’t come into force for a further 6 days BEWARE.”

Helpful Report

Posted 5 years ago

“This company took money out from my account then sent an email stating that they would need to validate the policy. them tried to up the cost by £80 a month. said i cancel then tried to charge me £75 to cancel now 3 weeks later still no refund and £400 out of pocket still.”

Helpful Report

Posted 5 years ago

“I spoke to a lady called Charllote, she was really helpful and understanding. Brilliant customer service and over all happy with Charlotte's service.”

Helpful Report

Posted 5 years ago

U Drive Cover is rated 3.5 based on 2,177 reviews