U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Tell us how U Drive Cover made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“avoid this company!!!!”

Helpful Report

Posted 6 years ago

We're sad to hear that you haven't had the best experience with us. We would like to invite you to provide further feedback and comments on 0333 400 1061 at your earliest convenience. Kind Regards,

Posted 6 years ago

“Price along with additional charges months later regarding information which was stated at start of policy.”

Helpful Report

Posted 6 years ago

Thank you for leaving a review. We would like the opportunity to investigate this further and would appreciate further feedback. If you could contact our team on 0333 400 1061 at your earliest convenience we would appreciate that.

Posted 6 years ago

“The pricing was good, but what really stood out was the customer service. Avineet Virk in particular went about the call of duty to make sure my policy went ahead without any problems. I had loads of issues with my previous insurance provider where they refused to send me documentation and NCB. Avi went out of his way to get all the documents himself and ensure not additional premiums were put on my account. I would recommend U Drive and Avi to everyone.”

Helpful Report

Posted 6 years ago

What a fantastic review Raphael! We like to try to pull out all the stops for our clients and are glad that Avineet could do that for you. If you have any other motor or home insurance needs please don't hesitate to get in contact with us.

Posted 6 years ago

“Amy was really helpful x”

Helpful Report

Posted 6 years ago

What a great review, thank you! 😊 We'll be sure to let Amy know.

Posted 6 years ago

“Service was Excellent .. Alex was helpful and understanding.”

Helpful Report

Posted 6 years ago

Thank you so much for your review! We'll be sure to show this review to Alex!😁

Posted 6 years ago

“What a scam get a price online make stuff up to increase your policy. Then charge you £75 cancellation fee when the policy not even fully set up cos your waiting for under writer. Avoid avoid avoid scum bags”

Helpful Report

Posted 6 years ago

We are sorry to hear we have not been able to provide you with the service that you wanted. Please note when buying online we have stated that our prices are subject to validation. Our terms and conditions are on our website which do state the £75 cancellation fee. If you would like to discuss the particulars of your policy with us we would be happy to assist you, please contact our offices on 0333 400 1060. Kind Regards,

Posted 6 years ago

“Brilliant thanks”

Helpful Report

Posted 6 years ago

“This company is shittt i done my insurance online next day they call me and they increased the money then i want to cancel they charge £150 cancellation fee also its been 30 day I cannot get money when ever we i called them they saying its gone Be ur account tmrw pls don’t make insurance from this company never”

Helpful Report

Posted 6 years ago

“This is a rip off company. We accepted an online quote and paid the deposit and set up direct debit for monthly payments. When we were contacted to validate details the following day the quote had increased by over £2,000 for no valid reason. This was too much So we cancelled and we’re told we would have to pay £75 cancellation fee even though the policy hadn’t even started. The company had taken the deposit and when I contacted them I was told I would have to wait 7 days for a refund which is going to make it difficult to get another policy.”

Helpful Report

Posted 6 years ago

“NOW THEY ARE PUTTING THERE OWN REVIEW TO COVER THE OTHER REVIEW COMPLETE SHAME ON THIS COMPANY”

Helpful Report

Posted 6 years ago

“Good company”

Helpful Report

Posted 6 years ago

“this company is a rip off first they take your money and then when you want to cancell they start messing about and making excuse not to give your full refund back customer service is very bad even the manger was threatening me over the phone when i asked them for my full refund alex who was dealing with this was a p.... he frankly told me and giggling away over the phone saying in a way we got your money now you wont even get it back thats how they are runing there dirty busniess they think they got away with the full money please beware of this scum they dont know that there office is not far away from were i live i cant belive that they threatning me over the phone for my money which is unbeliveble these company should be notifyed to trading standard for that threatning they dont even deserve 1 star they derserve -10 star thats how appualing this company is”

Helpful Report

Posted 6 years ago

“fxxxx. couldnt beliver such a insurance company exsits in the world. shiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiit everythings. anyway i do believe whatever you have done will be paid back.”

Helpful Report

Posted 6 years ago

“Worst insurance company in the UK by far. Try to scam you out off your own money”

Helpful Report

Posted 6 years ago

“They were very kind .it is very fast. I'm glad I chose you”

Helpful Report

Posted 6 years ago

“I tried to insure with them. I told them to send me the contract to read it. But .. first he took my deposit (£ 314 ).and then he sent me the contract! So I terminated the contract the same day.I received after a month of scandal, only £ 183! I DO NOT RECOMMEND !!”

Helpful Report

Posted 6 years ago

“Amy Ansell has provided a great service with me trying to sort out my change of address and insurance. Going back and forth on emails really appreciate her help. 3* in regards to the company but 5* in regards to the customer service I have received from 2 members of their staff”

Helpful Report

Posted 6 years ago

“Poor service... rude stuff.... u name it... a very long list to describe their services... they treat u like a liar... all the answers u put online have to be double checked and then they ask more questions. I felt like they're going to ask how times I have a shower a week. RIP OFFFF.....!!!!!!BEWARE.... I purchased a policy online and cancelled it within few hours they charged me £75... whereas any other insurance you hv to pay £25 max or nothing for cancellation within the first 14 days. Avoid....”

Helpful Report

Posted 6 years ago

“Fraudulent sales tactics. Misinform you and charge you for cancellation eve before your policy start date. Please Avoid this broker!!!”

Helpful Report

Posted 6 years ago

“Very helpful”

Helpful Report

Posted 6 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews