U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,176 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

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Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your staff is very cooperative and helpful for providing the information how I can generate my check code for getting the details about licence.”

Helpful Report

Posted 2 years ago

“DO NOT EVER USE THIS COMPANY AGAIN! They will rinse you of every penny and extort you to the highest level. They don’t make it clear with the T&C’s and if you or they cancel even within a very small time frame they charge you 40% of the entire premium. I wasn’t able to get hold of for a few days for being away and they wouldn’t accept it and just went ahead and cancelled my entire premium and charged me £1400 and didn’t even have use my of car with this insurance policy for more then 2 months. This is extortion on the highest level! So basically I got robbed of this money and now have to go through the whole insurance process again and not have the use of my car as a result of it which is highly frustrating! Do not fall for the same trap guys, unless you want to spend an arm and a leg! Use an insurance company that won’t screw you over and throw ludicrous sums of money at you if have a legitimate reason to not get hold of or if what ever reason you wish to cancel with them at any point and not have to pay 40/50% of the entirely year premium after only using it for a month or 2!”

Helpful Report

Posted 2 years ago

“The price increased after I’d accepted the quote price. Very angry. The reason was I’d stated on my paperwork that I’d been driving for 40 years (I rounded this figure up as didn’t think it was that relevant). Apparently they wouldn’t accept the 40 year figure as it was actually 39 years and 8 months!!! And this apparently cost their admin approx £150 which they tried to charge me. I argued this ridiculous unexpected charge and as a good will gesture they agreed to reduce the amount by approx half. I felt I had no choice to agree but will never use them again.”

Helpful Report

Posted 2 years ago

“U drive customer service and sale team are good but the way business handled is quite unethical as I see they provide some quote while purchase of insurance and it changes once we commit to buy by quoting personal check is not correct.”

Helpful Report

Posted 2 years ago

“DO NOT USE THIS COMPANY!! My car is a cat s (write off, front bumper damaged) and they didn't ask that online, did the whole validation thing and got told I can't be quoted due to write off and my quote went from £800 to £3.5k, joke man Also paid my deposit before they validated me so have to wait 7 days for my money back.”

Helpful Report

Posted 2 years ago

“Same as what other people are saying. They will quote you a cheap price, then give you a 'service' call where they will increase the price, by alot! And if you say no they will deduct £75 from refund.... Business SCAM. Be warned!!!!!”

Helpful Report

Posted 2 years ago

“Great quick service”

Helpful Report

Posted 2 years ago

“First time I saw insurance company like this rubbish”

Helpful Report

Posted 2 years ago

“All good. It's my first time but they have been so good to me. They've made my life more easier. In short it's a pass for me”

Helpful Report

Posted 2 years ago

“This company is an absoloute disgrace and make up new rules on policies as and when they decide too.”

Helpful Report

Posted 2 years ago

“It took me a bit to sort because of my house being a new build but Hussain was really helpful and took time to explain everything and really did his best for me which I appreciate thank you again Charlotte Baldwin”

Helpful Report

Posted 2 years ago

“They are robbed my money initially given a price and I have done deposit after that they changed amount and taken service charge to cancel policy if am not agreeing with new price..they are cheaters and don’t take their policies”

Helpful Report

Posted 2 years ago

“Helpful and made it easy”

Helpful Report

Posted 2 years ago

“Very bad customer service infact misleading”

Helpful Report

Posted 2 years ago

“Recieved very good service from U Cover staff, in particular Angel Bedal, in the process of renewing/ taking out new car insurance replacing that from the Complete Cover group that U Drive absorbed/took over last year. Many thenks C M Palmer”

Helpful Report

Posted 2 years ago

“Requested a ''call back'' regarding documents sent BUT NOTHING Later again spoke to an agent and she promised to ring back but still NOTHING still do not know whether or not the documents sent have arrived.”

Helpful Report

Posted 2 years ago

“Absolutely outstanding costumer service today from Charlotte. Really helped me out when I purchased my new car and changed over details. Thank you so much 😊”

Helpful Report

Posted 2 years ago

“very bad company, they look for everything and close your insurance, so I don't recommend this company to anyone”

Helpful Report

Posted 2 years ago

“Quite helpful”

Helpful Report

Posted 2 years ago

“Was the most expensive company and when I wanted to cancel thay wanted over 2thousand of me in the first month 🙃 not a gd start”

Helpful Report

Posted 2 years ago

U Drive Cover is rated 3.5 based on 2,176 reviews