U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service was really nice and helpful, very quickly answering questions. I will recommend U drive cover Thank you guys”

Helpful Report

Posted 3 years ago

“Fantastic attention. I am really impressed. That is why I have agreed to continue with My new policy with UDRIVE.”

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Posted 3 years ago

“Great cover, very friendly & helpful service from the lovely lady over the phone today. Very happy 👍🏼”

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Posted 3 years ago

“Charlotte was very professional give her a tap on the back x”

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Posted 3 years ago

“Wery good”

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Posted 3 years ago

“Excellent service, This is the best car insurance provider I’ve ever had. After my previous insurance being cancelled twice due to a problem with my bank account, U drive we’re ready to rescue me, they gave me a not cheap one, but manageable. The phone calls waiting time is less, very professional staff with a sense of humour, ready to listen and help their customer. Looking forward to renew my policy and off course at a discount.🙊😂”

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Posted 3 years ago

“Jamie was really helpful and sorted out the issues with my insurance with ease. Very happy. Thankyou”

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Posted 3 years ago

“Jamie was very helpful and friendly”

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Posted 3 years ago

“Jamie was brilliant! - Friendly, efficient and a pleasure to deal with.”

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Posted 3 years ago

“This is one amazing and compassionate company. They always want to help out with any issues one might be presented with and are genuine when listening to your personal situation in order to accommodate you and proffer a sensible way out to ensure you are satisfied with your request. I have dealt with many nice customer support reps. Of recent is Kayla Long.”

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Posted 3 years ago

“Your customer service Charlotte was really efficient and helpful.”

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Posted 3 years ago

“Best and fast service. I spoke to Jamie and he did everything nicely. Thank you”

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Posted 3 years ago

“Was the best costumer service we have gotten from a long time from Jamie was very helpful and very excellent and helpful worker. Jamie Griffiths”

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Posted 3 years ago

“Friendly staff, quick to deal with my questions and very knowledgeable.”

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Posted 3 years ago

“Simply the best I’ve ever had. Thank you guys”

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Posted 3 years ago

“After my previous insurer had put incorrect information on my NCB certificate, udrive would of needed to cancel my insurance. However they were very helpful in helping me get the matter resolved rather than just cancel the insurance. They helped relieve the stress and were in constant contact all through the process, with outstanding customer service.”

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Posted 3 years ago

“Very shocking company don’t use stay way charged me £257 deposit send my information in 7 days they said there cancelling my insurance due to not receiving my information which I did and then got the cheek to charge me £377 stay away”

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Posted 3 years ago

“Spoke with “Jamie Griffiths”within the Customer Services Team was absolutely amazing dealing with my insurance cancellation help, guidance and support was of the fantastic Thank you!”

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Posted 3 years ago

“Very rude I Insured from 2 years now they said sory we can’t give you policy beacuse yu had accident then whts insurance for we paying money aswel but not not money them money worth it or one just money”

Helpful Report

Posted 3 years ago

“Having originally dealt with a trainee sales agent and disappointed with his level of service, I decided to cancel my policy, based on 2 factors: Quoted additional premium was not acceptable and literally being pressured to commit to the new cover by the threat of an increasing premium if i did not commit that day. Having sourced cover with another well known Insurance Company, I was able to pay slightly more than the quoted by U Drive Cover for a full 12 months and not six months which had left to run on my policy. Not Impressed!! However, today, I spoke with a fully professional agent by the name of Jamie Griffiths who dealt with my cancellation promptly and efficiently within a few minutes, had I spoken with him initially, I may not have needed to cancel my policy. Jamie is the guy to ask for at U Drive Cover and I highly recommend him. I now look forward to my No Claims Discount Certificate and the balance of my premium being refunded. Thank you Jamie. Michael A Callus.”

Helpful Report

Posted 3 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews