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U Drive Cover Reviews

3.5 Rating 2,177 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 2,177 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Read U Drive Cover Reviews
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Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous
Anonymous  // 01/01/2019
Best and fast service. I spoke to Jamie and he did everything nicely. Thank you
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Posted 3 years ago
Was the best costumer service we have gotten from a long time from Jamie was very helpful and very excellent and helpful worker. Jamie Griffiths
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Posted 3 years ago
Friendly staff, quick to deal with my questions and very knowledgeable.
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Posted 3 years ago
Simply the best I’ve ever had. Thank you guys
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Posted 3 years ago
After my previous insurer had put incorrect information on my NCB certificate, udrive would of needed to cancel my insurance. However they were very helpful in helping me get the matter resolved rather than just cancel the insurance. They helped relieve the stress and were in constant contact all through the process, with outstanding customer service.
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Posted 3 years ago
Very shocking company don’t use stay way charged me £257 deposit send my information in 7 days they said there cancelling my insurance due to not receiving my information which I did and then got the cheek to charge me £377 stay away
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Posted 3 years ago
Spoke with “Jamie Griffiths”within the Customer Services Team was absolutely amazing dealing with my insurance cancellation help, guidance and support was of the fantastic Thank you!
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Posted 3 years ago
Very rude I Insured from 2 years now they said sory we can’t give you policy beacuse yu had accident then whts insurance for we paying money aswel but not not money them money worth it or one just money
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Posted 3 years ago
Having originally dealt with a trainee sales agent and disappointed with his level of service, I decided to cancel my policy, based on 2 factors: Quoted additional premium was not acceptable and literally being pressured to commit to the new cover by the threat of an increasing premium if i did not commit that day. Having sourced cover with another well known Insurance Company, I was able to pay slightly more than the quoted by U Drive Cover for a full 12 months and not six months which had left to run on my policy. Not Impressed!! However, today, I spoke with a fully professional agent by the name of Jamie Griffiths who dealt with my cancellation promptly and efficiently within a few minutes, had I spoken with him initially, I may not have needed to cancel my policy. Jamie is the guy to ask for at U Drive Cover and I highly recommend him. I now look forward to my No Claims Discount Certificate and the balance of my premium being refunded. Thank you Jamie. Michael A Callus.
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Posted 3 years ago
Very helpfull and spoke well. fast at his work more than happy with the help i received goid asset to your company.
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Posted 3 years ago
Spoke to Jamie Griffiths who was very helpful and sorted my insurance transfer within few minutes and was very polite. Would definetly recommend udrive as a company.
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Posted 3 years ago
Awful company to deal with. Said they had a van then after I paid said they hadn't but as preauthorized my card for a whole month I have to wait for it and no trying to sort out with their incompetent staff who quite literally know nothing about their own systems will resolve the problem. Made it my duty to post on every single review site there is. Do not use unless you can afford them ripping you off!!!
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Posted 3 years ago
I was served by Jamie Griffiths and I have to say he was absolutely lovely! Very helpful and very quick! I’m very satisfied
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Posted 3 years ago
Great support, very kind and professional Thank you
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Posted 3 years ago
VERY HAPPY AND GRATEFUL WITH JEMMY CUSTOMER SERVICE TODAY!
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Posted 3 years ago
Jamie Griffiths within the Customer Services Team was absolutely superb. His help, guidance and support was of the highest possible calibre. Thank you!
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Posted 3 years ago
Sorted my change over within one hour he very polite and helpful Jamie dealt with my enquiry perfectly
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Posted 3 years ago
Jamie dealt with my requests quickly and efficiently Good manners friendly and helpful Give him a pay rise Many thanks
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Posted 3 years ago
absolute amateurs. ask for same information over and over. and even when provided they dispute it. paid for the year upfront and they have threatened to cancel twice asking for info they already have. worst thing i ever did was getting insurance through these people. if they are your cheapest quote, pay a bit more to avoid them.
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Posted 3 years ago
Charlotte your employee was polite attentive courteous Charlotte responded to all my requests and adhered to all of her times scales well done excellent job she’s credit to you
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Posted 3 years ago
U Drive Cover is rated 3.5 based on 2,177 reviews