U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,177 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't trust them when they say they will issue a refund. They will hold on to you money fore over 30 days and then send you emails to say you have to wait longer after the 30days even though you get given a cast iron guarantee that they will refund you by that date which is (30days plus another potential week to show up on your bank)”

Helpful Report

Posted 3 years ago

“The people we dealt with by phone were helpful and courteous but every contact was because the premium had gone up for reasons we had no idea about. The computer generated letters also give a heart attack and make you feel like a criminal, they keep coming even when the issue is sorted”

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Posted 3 years ago

“Worst thing I ever done going with this company they do not listen to anything you say to them”

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Posted 3 years ago

“Jamie Griffiths was quick to sort out some changes to my policy. Can't complain to be honest.”

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Posted 3 years ago

“Tried to charge me £125 cancellation. my policy doesn't even start for another two weeks! increased their initial quote by £400 and said as i paid the initial amount already that i could have 3-4 months to pay this. When i challenged and said cancel the policy she says there is a cancellation poilcy of £125. After arguing about 14 day cooling off period she backed down. Very rude (Kiranjeet Kaur) shame on you and company you work for.”

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Posted 3 years ago

“Jamie Griffiths was fantastic.. dealt with my problem straight away and came up with a solution, highly recommended! Thanks mate”

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Posted 3 years ago

“Vincent green was very helpful and professional in his service very much appreciated”

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Posted 3 years ago

“I had problems with my other insurance and u guys especially Rachel Lockyer and charlotte Howell was understanding and really help me resolve my issue and went the extra mile for myself thank u very much”

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Posted 3 years ago

“The sales person was very efficient and knows what he is doing. He took his time to explain the contents of the insurance and apologised on behalf of his. Onpany for a minor misdemeanor. I appreciate him so much.”

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Posted 3 years ago

“Great service and really appreciate your cooperation.”

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Posted 3 years ago

“The customer advisor jaymil was really hepful.”

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Posted 3 years ago

“Never again will I use this shady company”

Helpful Report

Posted 3 years ago

“Just make people wallet empty Customer service very poor”

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Posted 3 years ago

“The worst insurance company,the customer service very rud & disrespect never recommended.”

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Posted 3 years ago

“None to mention.”

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Posted 3 years ago

“Jay was very helpful and polite”

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Posted 3 years ago

“The worst insurance company I have ever used by miles. avoid if you don't want to get scammed.❌❌❌❌❌❌❌”

Helpful Report

Posted 3 years ago

“ITS A SCAM : Worst insurance company I’ve been with in the last 20 years, customer services is terrible. Took my deposit and quoted a price via a comparison website. Had to call them for verification and they put the price up. The girl on the phone made fun of me because I didn’t know if you don’t use your no claim bonus they expire.”

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Posted 3 years ago

“AVOID AT ALL COSTS! I am looking at taking legal action against their malpractices!”

Helpful Report

Posted 3 years ago

“The customer service to begin with was pretty poor. Having to send the same documents over and over to different people. The price was last year good, but then to make changes to a number plate the admin price was extortionate. The renewal price came back almost £1000 more than the cheapest I have found. And when I went to change my car over during the policy. Most other insurers had a cheaper offer as the new car was cheaper to insure, however udrive charged me more to insure this car.”

Helpful Report

Posted 3 years ago

U Drive Cover is rated 3.5 based on 2,177 reviews