U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,177 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely helpful man called Vince thank you so much for making everything so easy”

Helpful Report

Posted 3 years ago

“took the insurance out , never before did i have to keep on confirming my details. it was endless.. at every stage I was told nothing more to do then next dsy another email to say I NEED TO DO THIS otherwise it could be cancelled... in the end I cancelled”

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Posted 3 years ago

“Very friendly lady, very helpful. I'm so happy!”

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Posted 3 years ago

“Terrible experience, they make you call them back. Then say the cost has gone up, then charge you a cancellation fee! Complete cowboys! Avoid at all cost.”

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Posted 3 years ago

“Nothing to say”

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Posted 3 years ago

“Completely agree with the below. Offer you a quote. Make you pay a large deposit then say that the quote has increased, when you then try and cancel they charge you £75! Thieves!!”

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Posted 3 years ago

“This guys are great Amy was amazing today answered all my questions and gave fantastic service thank you”

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Posted 4 years ago

“Very Very poor and disgusting customer service. Charged £75 for cancellation after 2 days. And timescale or refund they say is 30 days. This day and age, means really 30 days to refund money. They are definitely unprofessional and use clients’s money.”

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Posted 4 years ago

“Complete Scam Artists and £75 worse off for the pleasure ! AVOID AT ALL COSTS If i could leave 0 stars i would - and wow i should of read the reviews, Took out a policy the day i purchased a car - all went through via go compare and as normal id expect to be insured from that point, No - after receiving a call to discuss the policy turns out i put the incorrect purchase date, after taking delivery of the car i chased for over 24 hours to be promised call backs just to confirm insurance was in place, now to my surprise I'm told i cant be insured and a new premium of nearly £2k per annum is all i can get, I asked to cancel and i'm charged £75 for the privilege, how can a company charge somone when no insurance was in place, rude and improper staff, a disgusting company to deal with DO NOT EVEN CONTEMPLATE APPROACHING, how can i be charged £75 to cancel something that isn't even in place, although i did receive an email saying thank you for cancelling your car insurance, COWBOYS at best !!”

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Posted 4 years ago

“I couldn’t be happier with the service, wish I could remember the name of the lady who I was talking to. She was so helpful, really understanding and helped me sort out the situation I was in. 10/10 Many thanks”

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Posted 4 years ago

“Rubbish insurance cover my car broke down and when I called for recovery they said the never send my policy to them so I had to pay for the recovery and I called them to they said it’s ben send over , and I want to cancel my policy they said I have to pay 10 percent that code 1000 pounds ridiculous”

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Posted 4 years ago

“Steeling money for poor people. I no recomand the is company for no one!”

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Posted 4 years ago

“The worst and most dangerous insurance in England is; UDrive cover Limitet. I am a poor man with two children and I bought a cheap car from 2003 so I could take children at school or shopping. This company let me do the insurance online and charged me a deposit of £ 297. I called U Drive Cover Limited Customer service, asking if everything is ok and when I can drive. One of the supervisors told me that I did not have insurance and that I could not drive. I told him to return the money and look for other insurance, but he told me that it would cost me to cancel the policy for £ 125 and plus that I had about 5 claims and an accident, I had to stop the whole amount of £ 297. Dear English and foreigners living in Uk I'm not the first victim to take money from me, there are a lot of people who have nothing to eat, because this insurance company took the last penny from their account. Dear Beautiful England! Please stop and punish this company U Drive Cover Limited. I would like this message to reach and see the Queen Majesty, for this company to be punished. God be with you good people!”

Helpful Report

Posted 4 years ago

“Useless - obtained quote via quotezone and paid the policy in full, got a call back the next day confirming the details, and then was told credit check needed to be done, even though I the premium was already paid in full via credit card. Then got a call back saying my credit rating wasn't as good 65% out of the 75% minimum, and that the premium would need to go up by £150.. ridiculous, as the policy hadn't started, asked for it to be cancelled as I didn't agree with the new fee. Got full refund a few days later. Got a better quote without any hassle all done within a few mins and cheaper elsewhere.”

Helpful Report

Posted 4 years ago

“Absolutely multi-scam. Because I am from different country and i cant speak proper English and this company is scamming me. I paid £297 and 2 hour later they ring me and they said to me i have to cancel your policy and i refund only from £297 only £172 i ask why, they said to me cancellation fee cost £125. This isn't right to cancel the policy with my money. This company is scamming people poor and rich people and doesn't matter if they have money or not. I public this review for everyone who try insure the car on this company, 100% don't try to do you will see after you pay.”

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Posted 4 years ago

“Expensive , claim team was unfair, some of the staff was rude(not aĺ of them) !!!!”

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Posted 4 years ago

“I erroneously booked prematurely,they refused to reimburse me(allowed me £18 out of £147) and just thieved the rest.Have nothing to do with this crowd!”

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Posted 4 years ago

“Customer service agents could not careless. Attitude stinks”

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Posted 4 years ago

“Helpful and very good service”

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Posted 4 years ago

“Never again”

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Posted 4 years ago

U Drive Cover is rated 3.5 based on 2,177 reviews