U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

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Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and really appreciate your cooperation.”

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Posted 4 years ago

“The customer advisor jaymil was really hepful.”

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Posted 4 years ago

“Never again will I use this shady company”

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Posted 4 years ago

“Just make people wallet empty Customer service very poor”

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Posted 4 years ago

“The worst insurance company,the customer service very rud & disrespect never recommended.”

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Posted 4 years ago

“None to mention.”

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Posted 4 years ago

“Jay was very helpful and polite”

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Posted 4 years ago

“The worst insurance company I have ever used by miles. avoid if you don't want to get scammed.❌❌❌❌❌❌❌”

Helpful Report

Posted 4 years ago

“ITS A SCAM : Worst insurance company I’ve been with in the last 20 years, customer services is terrible. Took my deposit and quoted a price via a comparison website. Had to call them for verification and they put the price up. The girl on the phone made fun of me because I didn’t know if you don’t use your no claim bonus they expire.”

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Posted 4 years ago

“AVOID AT ALL COSTS! I am looking at taking legal action against their malpractices!”

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Posted 4 years ago

“The customer service to begin with was pretty poor. Having to send the same documents over and over to different people. The price was last year good, but then to make changes to a number plate the admin price was extortionate. The renewal price came back almost £1000 more than the cheapest I have found. And when I went to change my car over during the policy. Most other insurers had a cheaper offer as the new car was cheaper to insure, however udrive charged me more to insure this car.”

Helpful Report

Posted 4 years ago

“Completed all the details online, never received any paper work (even though I had paid in full),so had to call them a couple of days later to chase it up, they said "I have to confirm all the details I had already filled in online again on the phone as standard to start the policy" What was the point in filling it in online then, I might of well just called! I had clicked the car was owned by mistake when it was a lease car, they called to say they are refusing to insure me with that particular insurer due to the mistake, but can insure me with another provider for an extra £50. I said no I will cancel then as I am in my cooling off period, was told if I cancel during the cooling off period I will be charged £120!!! So basically they said I was stuck between either paying £50 to stay with them or £120 to get out in a cooling off period! The lady was rude to me on the phone, I will be speaking to the Financial Ombudsman about this. Not happy with how I was treated during this process and the call being backed into a corner.”

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Posted 4 years ago

“DO NOT USE THIS COMPANY!! SCAM ALERT!! They took £268 deposit off me, then canceled policy without telling me. I was stopped by police and when we contacted them they would not honor policy!! I'm now facing 6 points and a fine, have no insurance, and they holding on to my refund for 3 weeks and that's if I ever get it!! Oh and they deducting £75 cancelation fee!!! They hang up on me when I ring, and don't reply to emails!!! ABSOLUTELY HORRENDOUS COMPANY WHO ROB YOU THEN LEAVE YOU HIGH AND DRY!!! THEY WILL BE REPORTED TRUST ME”

Helpful Report

Posted 4 years ago

“If you want an insurance company that takes your money tells you you can’t drive your vehicle until someone get back in touch with you, to then have them cancel your policy 4 hours after paying for it and steal £75 for a cancellation fee for a policy that wasn’t active might I add, seeing as I was told I wasn’t legal on the road until someone called me back to confirm the policy was up and running. Then this is the company for you. Otherwise find another insurance company guys because this company is nothing but a bunch of thieves. The financial ombudsman have been informed of your actions.”

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Posted 4 years ago

“Please please please DO NOT USE THIS COMPANY. TOTAL RIP OF. I bought my car insurance online tge next day got a call to say sorry but you have passed OUR verification check. Up the price from £615 to £935. I am begging you whoever you are don't buy from them.”

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Posted 4 years ago

“Worse company takes your money then say’s it can’t proceed with that company but we’ve got another one but obviously it’s dearer then you have to wait up to 7 days to get your money back don’t go with this company udrive cover absolutely garbage”

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Posted 4 years ago

“Scam scam scam”

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Posted 4 years ago

“I would like to thank udrive cover for providing me a policy but sadly I had to cancel. However the customer service I received from Jamie Griffiths was absolutely fantastic and would like to thank him for guiding me throughout the whole process. Hopefully I would like to take a cover out in the future. Thanks”

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Posted 4 years ago

“Very bad company. Will lie to you about not reaching their requirements standards and will increase the quoted prices without giving a reason for it. Avoid!”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews