U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So upset!! Company is not trying to to take my payment. And adding additional cost further to this. Took all my money before Christmas”

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Posted 1 year ago

“This company tells you lower price to take up the insurance after you pay deposit and first instalment. Then come up with another quoting unnecessary reasons. Beware of them i think they are stammers. I wish I never took insurance with them. I should have reviews about them before taking up. Beware !!!!!!!!!!”

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Posted 1 year ago

“Same as others, promise a price on comparison website, you pay then it changes and they charge £75 for cancelling or not going ahead. Scammers”

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Posted 1 year ago

“The worst insurance broker ever. Don't trust this company, it's a scammer company”

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Posted 1 year ago

“Still waiting for someone to contact me. You added extras onto my policy and change my circumstances when it was all recorded what I said, you added commuting and I don’t drive to work, nasty insurance company and very sneaky”

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Posted 1 year ago

“Disgusting scammers.these positive reviews seems fake. Stay away they charge you 75 pounds even on quote stage”

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Posted 1 year ago

“Disgusting and fraudulent way. Give u very good price online then call you just before few hours insurance starts and demands extra money. Don’t bother with them.”

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Posted 1 year ago

“Not even worthy of the 1 star. I’m a 25 year old girl, it’s my first time sorting my own insurance out, I read carefully and signed & paid for a policy, I was rang back twice hours later to say I had been declined by that ‘provider’ and I had to pay an extra amount of £75 - and the insurance wasn’t due to start until 2 days later. I had asked to phone them back after thinking about it and discussing with my parents as it’s my first time doing this - and was haggled to stay on the phone and was given a discount to £50. In the end I agreed as I badly needed the insurance for work and had already paid them the only bit of money I had left. I then phoned my Dad to be told that it’s a crazy amount I had just sent (£230 in total) and to cancel it immediately and get my money back and find a cheaper quote elsewhere. So I phoned back, and was told I have to wait 30 days for my money back and also £75 is being taken off for cancellation fees. Although I was told on the phone before I agreed to the policy I had 14 days to cancel and get my money back - no one had mentioned any cancellation fees. I find this crazy considering the policy hadn’t even started (was due to start 2 days later) and the agreement was only spoke about 5 minutes prior. I highly recommend anyone to avoid this company I think it’s a massive rip off and they know exactly what they’re doing luring people on call. I am still waiting for my money back (it’s been 24 days since).. not including the £75 of course. I now have a new policy elsewhere over half the cost and they haven't called me once, haven’t requested any extra money like U Drive Cover have. Disgusting company and awful staff. Avoid avoid avoid”

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Posted 1 year ago

“Very very very poor company, no one knows what there doing, prices are changed after your initial car insurance price, things are added after and then your emailed saying there will be additional charges. Things are emailed to the head office to customer service, that they then re email asking for again when it’s already been sent. Rubbish company and can’t wait to leave next year. And will never use again.”

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Posted 1 year ago

“Pathetic, i will never chose this company again, do yourself a favour and find another one, any is better than this”

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Posted 1 year ago

“Very bad and rude customer service. The staff is not trained and talks very rudly. When i cancelled the policy they over charged me although the cancellation clause is not clear they said they had discrection to charge the percentage of the policy plus cancelation fee of £75 instead of day they provided cover to me. Please seek written confirmation from this company on all aspect before buying the policy otherwise you will loose alot and the customer service experince you are going to face is terrible.”

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Posted 1 year ago

“All that has happened in the 1 month ive been with them is the price went up and then extra charges, gutted to be locked in with these for the next year. Would not recommend to anyone and cant wait to leave already.”

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Posted 1 year ago

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Posted 1 year ago

“Took my money the whole process signing up was the wrong decision. Lost my deposit and they didn’t support me. I would not recommend and have told others too.”

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Posted 1 year ago

“Without question the worst experience with an insurance company I’ve ever had.”

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Posted 1 year ago

“Rudest customer service I’ve ever experienced. Scammers adding to your policy after you purchased.”

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Posted 1 year ago

“AVOID AVOID AVOID AVOID AVOID AVOID SCAM!!!! THEY RUIND MY HOLE CREDIT SCORE, EXPENSIVE UNPROFESSIONAL BASTARDS!!!!”

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Posted 1 year ago

“Moved to secure place but they have new charges for you and every time insurance remain same while my other peers got low insurance when move to secured parking postcode. Would not continue my insurance for next year.”

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Posted 2 years ago

“Would give a 0 if I could !! Service is diabolical! Staff are very rude and incompetent!! Make up their own terms by the minute!! Save yourself time and hassle! Do not get insured with them! Awful company have contacted trading standards”

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Posted 2 years ago

“I would have put '0' rating if there is any option. Very bad insurance company I ever seen. Total scammers dealing with it. Everything will fine if you start requesting them for cancellation and would say unknown terms and conditions which is not a part of contract. BEWARE of these scammerssss...”

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Posted 2 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews