U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Tell us how U Drive Cover made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One simple mistake and they charging over £100 to correct on computer. This company needs to go they find any excess to add money on which has now made it more expensive then last year ow and to top it off if I want to cancel have to to pay more money which I don't have. Scammers I will be getting in touch with trading standards to look in to this company”

Helpful Report

Posted 2 years ago

“Day light scammers”

Helpful Report

Posted 2 years ago

“Just wanted to let folk know that if you make a simple mistake like i did on their very lengthy application form to take out one of their car insurance policies they will grant you the policy and then tell you that you have made a mistake on your application form three months later and bill you £176.00 for them to correct a simple error. Legalised Gangsters & Day Light Robbery”

Helpful Report

Posted 2 years ago

“I called requesting why my insurance premium got increased by nearly £400,while the value got decreased by nearly £10000.Also I mentioned that now I use the car only 6 months a year as the rest of the time I live abroad,so I hardly do 2000 miles total.The person was very unprofessional,wouldnt let me talk,and he cut me off.I only tried to talk,but he refused to listen.Terrible and unprofessional approach.I would not recommend.Very bad experience.”

Helpful Report

Posted 2 years ago

“purchased cover two days ago after two day the demanding £600 more, ridiculous this is daylight robbery, no problem cancelled it”

Helpful Report

Posted 2 years ago

“The staff is very incompetent because I called many times, I send the documents to prove identity to explain I sent them by email and still received that they are canceling our insurance, had to call every day.”

Helpful Report

Posted 2 years ago

“This is the worst company you can ever get an insurance with. They will keep asking you for more money is after you have paid the agreed premium.”

Helpful Report

Posted 2 years ago

“Staff are very rude. Cancelled my insurance and I had to pay cancellation fee and I hadn’t had the insurance for a day. Payed 360 up front, was told on the phone 3-4 days for refund, email said 15 days and after I sent an email to the company myself was told it can take up to 30 days. Absolute joke of a company and extortionate prices”

Helpful Report

Posted 2 years ago

“This lot are crooks. I will be alerting the Financial Ombudsmen to their activities, writing to my MP and posting on social media sites. These are brokers who underwrite insurance policies with Close Brothers who are under investigation for defrauding people with loans on cars going back over a decade. They position themselves as cheap but then take cash BEFORE telling you that premiums will be higher and you owe a cancellation fee if you back out. The APR is EXTORTIONATE and the service is dreadful. The 5 star posts I assume are fake but I cannot be sure of that. They CLEARLY target Trustpilot and I will point out to the Ombudsmen that the reviews on TP are MUCH higher than Google and by a long way. 1.5/5 versus 3.5. This stinks of fake profile posting and will suggest they investigate accordingly. You will see masses of 1 star reviews. The insurance aggregators need to be held accountable to positioning these as no.1 choice. Do not go near them!! Also if you do fall fowl of this ask for a Freedom of Information request which they must legally honour. Careful inspection of all internal comms will no doubt show some misalignment between data collection and privacy law and their practice. They are total cowboys.”

Helpful Report

Posted 2 years ago

“Came in with a cheap price on quotezone. no idea they were a broker. After paying a 350 deposit called 2 days later to say the premium would be going up then called a week later to say my details were entered incorrectly and I would need to pay 1000 or my policy would be cancelled. Received 75pounds refund from 350 deposit but still not received the refund 3 weeks later... AVOID SCAMMERS”

Helpful Report

Posted 2 years ago

“Awful company i tried to cancel last 3 months as i was emegrating and they wanted more money than the balance of the full year they pray on the vulnerable no wonder young kids drive woth no ins its cheaper to get fined”

Helpful Report

Posted 2 years ago

“"U Drive Insurance is ripping people off! They misled me with false promises, hidden fees, and unnecessary premium increases. Poor customer service, , and lack of transparency make it impossible to trust them”

Helpful Report

Posted 2 years ago

“never you contact them for your insurance as they are worse in all way. DO NOT USE THEM...... SEE EVERY COMMENT ABOUT THEM, NON SPEAKS GOOD ABOUT THEM. TERRIBLE”

Helpful Report

Posted 2 years ago

“Ridiculous customer service, slow and incompetent. want your money and pose as a reputable insurer but have hidden costs and catch’s with threatening behaviour to cancel constantly even when you have provided information. Will be cancelling and never using again”

Helpful Report

Posted 2 years ago

“to much to say but please people DONT use this company they are not what they make out to be and i lost a lot of money, AVOID AT ALL COST 🤬”

Helpful Report

Posted 2 years ago

“Check for other insurance companies. Let them be your last resort”

Helpful Report

Posted 2 years ago

“AVOID AVOID AVOID!!!!!!”

Helpful Report

Posted 2 years ago

“U drive is a broker over charged now I am paying half the price with more benefits,they cancelled the policy because they wanted a copy of partners license which she lost and is waiting for the new one coming plus something else they wanted to prove our driving were both 64 and now they want a large some of money because they cancelled GET AND DO ONE YOU WILL GET NOTHING YOU THEIVES. AVOID AVOID AVOID.THEY ARE BROKERS BUT PORTRAY THEMSELVES AS INSURERS.”

Helpful Report

Posted 2 years ago

“Terrible Experience – Avoid at All Costs! I had a terrible experience with Diver Cover Ltd. They pose as an insurance company offering cheap quotes, but in reality, they are just brokers. They lure you in with low prices, then after taking your money, they contact you for “validation” and claim to have found a non-fault incident – a claim I was completely unaware of! Despite this being a situation where I did not file any claim, they used it as an excuse to hike my premium by 20%, even though my policy hasn’t even started yet (due to start next week). When I asked to cancel the policy during the cooling-off period, they refused to refund my deposit, claiming it was an administration fee. This is nothing short of a scam! Their customer service is unhelpful, and they hide behind shady tactics to squeeze more money from you before your policy even begins. I highly advise against purchasing from them on sites like Confused.com or MoneySuperMarket. They are not insurers but brokers, and the whole process feels like a trap. Be cautious and save yourself the trouble – do not fall for their low initial quotes! Thank you.”

Helpful Report

Posted 2 years ago

“Terrible service from start to finish. I do not recommend.”

Helpful Report

Posted 2 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews