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U Drive Cover Reviews

3.5 Rating 2,177 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 2,177 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Read U Drive Cover Reviews
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Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous
Anonymous  // 01/01/2019
I am only giving 4 stars as my insurance quote got put higher after purchase. But the man I spoke to was lovely and it was actually a good experience.
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Posted 6 years ago
Very helpful
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Posted 6 years ago
Brilliant a effective help today on the phone.
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Posted 6 years ago
I have read many negatives reviews about this company and I was scared because I have an insurance car with them and while I was waiting on the phone to change my bank details I was thinking that it will be a very difficult process. But no, everything was ok, in 10 minutes my new bank details were changed. 20 minutes ago I changed the insurance from the old car on my new car without any problems as well. I just received the certificate on my email after 5 minutes. I recommend them!!
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Posted 6 years ago
Very professional service advisor. Dealt with issue promptly and efficiently. Been impressed with u drive
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Posted 6 years ago
Nice broker and helpful
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Posted 6 years ago
The team were brilliant, they helped me so much trying to get information from my old insurance, Rachel went above and beyond to resolve this for me and even got me some money off. I will definitely be sticking with udrive in the future.
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Posted 6 years ago
I found the customer service very helpful through out my time with U Drive and every thing else I required from them was instant would highly recommend
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Posted 6 years ago
they have good service and insure car with good price
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Posted 6 years ago
I am only giving 3 stars as when I called up I was pushed from pillar to post then when I finally got to speak to someone they were no help at all. However when I called back and spoke to Chyna she was amazing very helpful and resolved my query there and then.
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Posted 6 years ago
Do not pay deposit to this company. They will half of the deposit even if you use one month. Within few hours if you call them they tell you £200 more deduction. Also they refund my half of deposit more than one month later!! Terrible service I had. I never gonna use them.
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Posted 6 years ago
Avoid at any cost! I bought my car policy with this insurance company and of course checked how much it would cost to cancel if i had to. They say it is £75 plus the amount of days used. DO NOT BE FOOLED AND LOOK VERY CAREFULLY. I have been charged over £600 for using their policy for less than a month. I was shocked! They took my DEPOSIT, added cancelation fee, the days I have used my policy and on the top of it - 10% from the yearly premium because i canceled outside the cooling off period! They might come up on the top of comparison sites but have so many hidden terms and conditions that you are better off going with someone who does not rip you off!
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Posted 6 years ago
I’m am so impressed with customer service for answering the phone with in 2 minutes & being so polite and the best at their jobs
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Posted 6 years ago
I Spock with Sarah about renwal my insurance , she was really very helpful and polite also she was very good by far away from any other staff . Thank you 😊
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Posted 6 years ago
I Spock with Sarah about renewal my insurance she was really helpful and very polite . She gave a lot of information and she’s very good by far from any other . Thank you very much Sarah I appreciate
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Posted 6 years ago
Excellent service
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Posted 6 years ago
Good service was provided nice attitude verry professional and respectful and helpful
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Posted 6 years ago
good customer service
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Posted 6 years ago
5 stars for customer service. Answered all questions. How ever it's a shame that you don't accept bank statements as proof of address.
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Posted 6 years ago
Very helpful and fair staff. Thanks
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Posted 6 years ago
U Drive Cover is rated 3.5 based on 2,177 reviews