U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,177 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thieves, Paid online and the starting date after more than 20 days. I received a call next day to check all info are correct i told the guy about the no claim that it's 6 years but i choosed 5 by mistake and i hold the driving licence for 23 month insted of 24 because i didn't find months to choose online he said that's fine we will correct that for you they changed the quotation after 4 days from £1500 to £2600 roughly and i told them ok that's too much i will stay with my insurance company the said ok we will charge you £75. {CANCELATION} fees and the will hold the money for 30 days.They didn't say will hold the money they said the refund will take 30 days So Absolutely Rubbish”

Helpful Report

Posted 6 years ago

“Basically a scam. Sold me a policy at £1100, rang me back 5 days later to tell me they were cancelling the policy, I'd have to wait 30 days to get my money back and there would be a cancellation fee of £100 (despite them cancelling it on me). Avoid at all costs!”

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Posted 6 years ago

“Very happy with the way Chyna Collis dealt with my policy today, very polite and helpful, professional handled and done quick with no fuss, explained everything very clearly and it give my good confidence that my insurance and needs are in safe hands, will be renewing in feb for the good customer service”

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Posted 6 years ago

“Always polite and very helpful thanks a lot”

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Posted 6 years ago

“Awful working procedures from a customer stand point, quoted me on insurance and didn't tell me until after they had taken payment that they would have to change the policy and tried to get another £350 when I said this wasnt the agreed amount and that I didn't want to pay the extra they kept delaying for 4 days and now have told me I have to wait 30 days and lose 80 quid. Lady I dealt with was pleasant enough then process was just poor. If you want to be customer friendly you should not take payment until verification is done so customers know exactly what they are paying.”

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Posted 6 years ago

“The agent was pretty fast and very helpfull.”

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Posted 6 years ago

“Excellent service the lady was polite and professional and extremely helpful”

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Posted 6 years ago

“Yasmin was very clear in the way she explains the policy to me.Excellent service great listener very friendly not too abrupt.100% satisfied.”

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Posted 6 years ago

“I had very bad experience with this company, I will not recommend to go for this company. I had insurance with a fixed amount then they asked me to price increased, I have cancelled my insurance and had to wait 30 days to get the refund money back and still i am waiting for my money and they have deducted over £80. Just upset with this company”

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Posted 6 years ago

“Wicked wonderful”

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Posted 6 years ago

“Very polite”

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Posted 6 years ago

“Really good agent, very well informed.”

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Posted 6 years ago

“Great to speak to always polite and quality banter”

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Posted 6 years ago

“The lady I spoke to were excellent.”

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Posted 6 years ago

“Fantastic informative and polite customer service”

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Posted 6 years ago

“Excellent help over the phone with very friendly assistance”

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Posted 6 years ago

“Been with them for 2 years have provided excellent service”

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Posted 6 years ago

“There were some issues with my proof of address but the consultant I have talked to today (Yasmine) was extremely helpful and easy to talk to. She took care of everything i needed to sort out.”

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Posted 6 years ago

“I spoke to yasmin storer who was very polite and dealt with my situation very quickly brilliant customer service”

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Posted 6 years ago

“Please I'm did now abbut the I'm need to send some documents when I'm making new contract have told just new price and signed that was all I needed I'm calling Monday about this sorting out thank you”

Helpful Report

Posted 6 years ago

U Drive Cover is rated 3.5 based on 2,177 reviews