U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, quick to sort my problem. Easy to talk to a real human being. Couldn't ask for more really”

Helpful Report

Posted 2 years ago

“The quote was 700. I paid and confirmed. After 2 days, they said i have to pay 250 more. Charge apply If i cancell.”

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Posted 2 years ago

“Faultless custonerservice”

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Posted 2 years ago

“Perfectly got the feedback and I appreciate”

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Posted 2 years ago

“If I could give no stars it would still be too much. Whilst I was pleased with the original quoted price for insurance and paid in full, what happened after just went on and on. Firstly a request for license details, confirmation of NCB etc. Then a request to contact DVLA to verify license details and finally a request that I arrange with my previous insurers for them to speak with Udrive to confirm the NCB. At this stage I’d lost the will to live and decided to cancel. At the point of cancellation I’d had insurance for just over 1 month, however they would only refund 50% of the premium. Absolute ripoff merchants best avoided.”

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Posted 2 years ago

“Waste of money and time Only for money”

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Posted 2 years ago

“I would like to share my experience with this insurance company. Initially, they offer a seemingly good price and take an upfront payment. However, they later create issues by claiming things like "we spoke to your previous insurers and found you at fault in past accidents" or "you didn't provide the exact date of your driving license." They then pressure you to pay additional charges, effectively forcing you either to cancel the policy or pay the extra amount, both of which benefit the insurance company. This practice is truly shameful.”

Helpful Report

Posted 2 years ago

“**Stay Well Clear of This Car Insurance!** I strongly advise anyone considering this car insurance provider to steer well clear. My experience has been nothing short of a nightmare. Their customer service is abysmal—unhelpful representatives, and a complete lack of communication. To make matters worse, the premiums are far from competitive, and they seem to find every possible way to increase costs. Hidden fees, sudden premium hikes, and vague explanations have left me feeling cheated and angry. Even when I tried to cancel, I was met with resistance and further complications. Do yourself a favour and avoid this company at all costs. There are far better options out there that offer real value for money and proper customer support. This has been the worst insurance experience I've ever had.”

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Posted 2 years ago

“Friendly and helpful”

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Posted 2 years ago

“Perfect and profesional service”

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Posted 2 years ago

“Rosalinda was very helpful, managed to help me in a situation involving private registration plates and an admin fee , all sorted on a phone call that lasted 18mins”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Very helpful and to the point”

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Posted 2 years ago

“Sorest experience ever since beginning Also if u cancel u have to wait up to 6 weeks to get ur money”

Helpful Report

Posted 2 years ago

“Scammers want charge me almost £400 for cancellation becoz my car broke down and will scrap it while I was paying £144 for 2008 seat Leon with three years no claiming bonus and clear DL with no points and never had accident or claims”

Helpful Report

Posted 2 years ago

“Rubbish company, after cancellation paing all fees they took from bank account one month of insurance.”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Great customer service.”

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Posted 2 years ago

“A very good services,thanks n keep it up.”

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Posted 2 years ago

“never had to claim so I can’t speak for that side of the company but so far the company has been really helpful and understanding. The only issue I have with the company is that after a few quotes for different vehicles they haven’t been able to offer insurance on them due to them saying the vehicles have even been writ off or not available to insure. Overall I would recommend this company.”

Helpful Report

Posted 2 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews