U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

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Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing company and fantastic customer service”

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Posted 2 years ago

“Very good car insurance company”

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Posted 2 years ago

“I was shocked when I heard of charges as per policy..But Anna, my God, she helped me the way, I can’t forget.. I would definitely rate her services with 5 stars.. She is taking her work so seriously, professional and understanding of the customer problem and emotion which may caused by change in policy and personal damage… Thank You Anna..Always expecting a person like you in life!!!”

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Posted 2 years ago

“To start with, everything went smoothly, but then it all came crumbling down. They felt it necessary to impose a 'fine' of almost £500 and increase my premiums by an extra £288 because my partner had been given a speeding fine, a notification of which had never been received at any time, but was listed against her drivers license. To then give me 7 days to respond or they will automatically recover the 'fine' from my bank is mind-boggling, unprofessional and (in my opinion) borders on theft!! My advice - stay well away from these guys !!!”

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Posted 2 years ago

“Nice and clear on the phone and very helpfu and efficient.”

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Posted 2 years ago

“Very quick and helpful”

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Posted 2 years ago

“Leo was an absolute star when dealing with getting my insurance policy set up. Going above expectations and making the experience as streamlined and stress free as possible. So far, I am Very happy with this company”

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Posted 2 years ago

“Shambles of a company avoid at all costs. It’s absolutely criminal the amount they was charging me a month £500 to start with that was at 55% increase from the year before! After 4 months and just under £2000 later due to financial circumstances I’ve had to chose between heating my home or driving so I had to cancel. They are trying to charge me £950!!! They expect people to pay for a service even though I no longer own a car!!! And then threatening with bailiffs. AVOID AT ALL COST, also the staff are very un trained and lack basic manners.”

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Posted 2 years ago

“Would absolutely not recommend udrive cover for insurance, the add on charges for everything are absolutely ridiculous. Overpriced and awful service.”

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Posted 2 years ago

“Hakim is an absolute credit to the company. He delivered the best customer service experience I have had in a very long time. Hakim is professional and his phone etiquette is astounding. 10/10 all around.”

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Posted 2 years ago

“Easy change of vehicle on my policy, call handler was quick and efficient”

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Posted 2 years ago

“Very bad experience, never seen this that After 5 months of use i can't cancel it and has tonpaid 70% of yearly cover to be cancelled. What if i do sell car after 1 month? Should i pay next 6 months for nothing. DO NOT CHOOSE this expensive cover.”

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Posted 2 years ago

“The call handler did everything within his power to resolve the issue checkin with his supervisor, and reviewing an email I had received from a separate company. Many thanks to Salomon for your help.”

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Posted 2 years ago

“Amazing really quick jus all round great service very happy”

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Posted 2 years ago

“Costumer service by Caitlyin was very professional, kind, informative and clear. Made it very easy for me.”

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Posted 2 years ago

“Online quote changed after paying deposit with out telling the actual reason. I am put i a fix.”

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Posted 2 years ago

“Charlotte helped so much. When all seemed such a mess and no one seemed to tell me the same thing twice. Charlotte stepped in and sorted it all”

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Posted 2 years ago

“Good customer service. X”

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Posted 2 years ago

“Really disappointing experience, they were too quick to assume that I had given them the wrong information and they would have taken additional monies if I had not pushed back. Not sure they consider repeat business, massive room for improvement.”

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Posted 2 years ago

“Excellent Deal for customer and great behavior. Now cost of living very hard for everyone. Your social help very much need for people. I am very happy now. Thank you.”

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Posted 2 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews