U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Tell us how U Drive Cover made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy efficient service - essential when busy”

Helpful Report

Posted 2 years ago

“Madison was lovely friendly and very helpful”

Helpful Report

Posted 2 years ago

“Polite friendly thourogh Service”

Helpful Report

Posted 2 years ago

“I send photo”

Helpful Report

Posted 2 years ago

“Hakim was helpful. Quick to deal with, and gave a good quote. Thanks Hakim”

Helpful Report

Posted 2 years ago

“Amazing advisor allie helped me smoothly with my cancellation and processed everything very nicely”

Helpful Report

Posted 2 years ago

“Good company and friendly staff”

Helpful Report

Posted 2 years ago

“Im happy with this insurance”

Helpful Report

Posted 2 years ago

“Good company”

Helpful Report

Posted 2 years ago

“I'm new buy insurance from Udrive, unfortunately, I have had a bad experience with their service. When I received the 1st proposal from their CS, they said the insurance cost is more higher as i'm a new driver. I designed to cancel with this higher cost, 1 day after, i re-instate the cover with udrive because of some reason. However, none of their CS advised that there has a re-instatement charge until i received their text message on 8/3 that they said i have a overdue payment £650. That's impossible that they incur this charge on customer without any notice, this is not a small amount and not possible to afford this charge. No mentioned in verbally or receive any email from their side, that's unfair to customer. This issue makes me depressed because of this huge amount. They also claimed that my policy only valid for 7 days starting i receive the 1st SMS message, this is ridiculous that they cancel my policy by 7 days notice. I'm waiting for their response on my case but i'm not happy with this service.”

Helpful Report

Posted 2 years ago

“I had some questions today regarding my insurance documents. I spoke to Madison at customer services and she cleared everything up quickly and efficiently in a friendly and professional manner. I recommend. Thankyou Madison.”

Helpful Report

Posted 2 years ago

“Good servise”

Helpful Report

Posted 2 years ago

“Very efficient at his job”

Helpful Report

Posted 2 years ago

“Zero service”

Helpful Report

Posted 2 years ago

“I was very pleased today the way I was answered when I was about to cancel my previous insurance since I sold my Vaxhaull astra. The person was so polite and really listened to me and eventually I was 100% that I will still come back to U drive.”

Helpful Report

Posted 2 years ago

“I called in and spoke to Allie regarding my policy being cancelled, she gave me an extension so I can pay on my pay day and my policy doesn’t get cancelled, she was really polite and helpful and the whole process was so simple! Excellent customer service provided”

Helpful Report

Posted 2 years ago

“They are scammers. They increase quote when you contact them. They will ask for unlimited documents. If you want to cance insurance. They take heavy cancellation fee. I had 8 months remaining from my cover. They just promised for very minimal refund. Stay away”

Helpful Report

Posted 2 years ago

“His very good insurance company”

Helpful Report

Posted 2 years ago

“Phoning an insurance company can feel quite daunting to me as I have only been driving a couple of years. When I phoned today Luke, my advisor immediately put my at ease. He was both professional and friendly, a hard combination to get right I often think. I was extremely happy with the result and my experience with Luke broke down any barriers I had about phoning in the future. Many thanks Luke.”

Helpful Report

Posted 2 years ago

“Today I spoke with Anna. I must say she made my day. I was so impressed with her service and understanding of my situation that I told her if she had been in front of me I would have hugged her. Best Customer Service Ever. I would like to remain insured by UDrive only because they have Anna ;). Anna, It's for you, keep up the good work and wish you all the best for your future. Please don't be that sweet otherwise you will end up having a lot of admirers of yours ;). All the Best.”

Helpful Report

Posted 2 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews