U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Madison from U Drive was professional & polite. She helped me with all my enquiries and was respectful. Thank you once again , Madison & U Drive for great employers”

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Posted 2 years ago

“The team handled my enquiry to the fullest. Many thanks.”

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Posted 2 years ago

“JUST BOOK A TAXI!!! This support staff told me I should ignore the amount that the app was showing yesterday after I paid 144 AED. I had till next day for the end of the daily rent, went to a very short ride and got charged 70 AED plus the initial 144 AED. Be aware of the maximum 100 km per day, it really doesn't worth this app...”

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Posted 2 years ago

“Am so happy to be here for the first time”

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Posted 2 years ago

“Hi Madason this is my policy number 30288798 Regards Mrs C Daly”

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Posted 2 years ago

“Very good customer service,reasonable price . Pleasant interaction and advice. THANK YOU”

Helpful Report

Posted 2 years ago

“Such a long process , the amount of documents I’ve sent and phone calls I’ve had to have, they even changed the price of my insurance by hundreds of pounds after I’ve paid deposit.”

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Posted 2 years ago

“It is good”

Helpful Report

Posted 2 years ago

“GOOD CUSTOMER SERVICE After applying online over the weekend, I received a call on Monday morning from Assad confirming my details, checking that they were correct, and explaining to me all the details that I needed to know. They said they would check and get back to me. Asaad then called me in the afternoon, confirming my details all over again, speaking politely, and explaining to me in detail my insurance policies. Asaad took his time to explain to me in detail and give me some other best options about my insurance to add on if I wanted to,which he explained to me in detail also.I am happy with the insurance company and the level of customer service provided.”

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Posted 2 years ago

“Bunch of crooks don’t go with this company have been overcharged for the past 6 months now unfortunately my engine blew and tried cancelling policy they refused and are trying to charge 540 cancellation fee!! I am going to report this”

Helpful Report

Posted 2 years ago

“Pleasant and helpful on telephone.”

Helpful Report

Posted 2 years ago

“Very helpful when speaking on the phone and more than helpful with any questions I ask them. Mrs Daly”

Helpful Report

Posted 2 years ago

“Way way way to expensive I will be shopping around had quotes of £750 and U drive want another £1000 on top . Shop around people .”

Helpful Report

Posted 2 years ago

“Today I have spoken to Madison in regards of moving over my insurance on new car, Have to say she handled the update in best way possible and proffesionaly. I was not left on hold for hours and she spoke clear and loud as a day. Call only took about 10 min max and I was left highly satisfied with the service I have received today. Thank you very much Madison”

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Posted 2 years ago

“The way you treat customers is extremely helpful and professional.”

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Posted 2 years ago

“👎 👎 👎 👎”

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Posted 2 years ago

“During my conversation with Ali, I told her that I am highly disappointed with the way and manned that I was treated. I certainly believed that some information was not properly conveyed to me. Indeed I felt like I was duped and that is the reason I am cancelling my contract tomorrow as previously discussed today. I will be glad if an experienced manager could call me to explain further as I know that this is not how this organisation does business.”

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Posted 2 years ago

“great customer service”

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Posted 2 years ago

“Nadhiir answered my call on the first ring which I've never had before and he was very helpful explaining everything to me and answered my emails very quick which was appreciated nadhiir was very pleasant and efficient in all correspondence the reason for only giving 4 stars was the price of the insurance.”

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Posted 2 years ago

“No help to solve issue”

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Posted 2 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews