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U Drive Cover Reviews

3.5 Rating 2,176 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 2,176 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Read U Drive Cover Reviews
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Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous
Anonymous  // 01/01/2019
Phone was put down on me whilst on a call, which was a pretty important call. With no phone call back.
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Posted 2 years ago
Your customer service is disgusting
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Posted 2 years ago
Would never use this company again as they do the license check after they insure you and start asking for more money once insured so yah I would use this company again
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Posted 2 years ago
I changed insurance to a new car The service was quick, efficient and very friendly Can definitely recommend
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Posted 2 years ago
Hopefully i will get my refund soon
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Posted 2 years ago
Charlotte was condescending, rude and unhelpful! Charlotte did not listen, raising her voice and she wasted our time. Charlotte was trying to get me off the phone as quickly as possible and left me dissatisfied. She kept repeating herself without listening and trying to understand the situation. Highly disappointed with the call and Udrive and left with more frustration. Would not recommend.
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Posted 2 years ago
Terrible insurance company to be with cancelled my policy after two and a half weeks after paying over 900 pounds they only paying me back 570 pounds Such scammers u drive
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Posted 2 years ago
very friendly people nice to talk her. she was very kind thanks
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Posted 2 years ago
Madison from U Drive was professional & polite. She helped me with all my enquiries and was respectful. Thank you once again , Madison & U Drive for great employers
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Posted 2 years ago
The team handled my enquiry to the fullest. Many thanks.
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Posted 2 years ago
JUST BOOK A TAXI!!! This support staff told me I should ignore the amount that the app was showing yesterday after I paid 144 AED. I had till next day for the end of the daily rent, went to a very short ride and got charged 70 AED plus the initial 144 AED. Be aware of the maximum 100 km per day, it really doesn't worth this app...
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Posted 2 years ago
Am so happy to be here for the first time
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Posted 2 years ago
Hi Madason this is my policy number 30288798 Regards Mrs C Daly
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Posted 2 years ago
Very good customer service,reasonable price . Pleasant interaction and advice. THANK YOU
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Posted 2 years ago
Such a long process , the amount of documents I’ve sent and phone calls I’ve had to have, they even changed the price of my insurance by hundreds of pounds after I’ve paid deposit.
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Posted 2 years ago
It is good
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Posted 2 years ago
GOOD CUSTOMER SERVICE After applying online over the weekend, I received a call on Monday morning from Assad confirming my details, checking that they were correct, and explaining to me all the details that I needed to know. They said they would check and get back to me. Asaad then called me in the afternoon, confirming my details all over again, speaking politely, and explaining to me in detail my insurance policies. Asaad took his time to explain to me in detail and give me some other best options about my insurance to add on if I wanted to,which he explained to me in detail also.I am happy with the insurance company and the level of customer service provided.
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Posted 2 years ago
Bunch of crooks don’t go with this company have been overcharged for the past 6 months now unfortunately my engine blew and tried cancelling policy they refused and are trying to charge 540 cancellation fee!! I am going to report this
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Posted 2 years ago
Pleasant and helpful on telephone.
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Posted 2 years ago
Very helpful when speaking on the phone and more than helpful with any questions I ask them. Mrs Daly
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Posted 2 years ago
U Drive Cover is rated 3.5 based on 2,176 reviews