U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

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Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charlotte was fantastic and very reassuring”

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Posted 2 years ago

“The amount of a policy update was not adequately explained.”

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Posted 2 years ago

“I was given renewal quote. I called one time and the call officer kept me waiting and later told that network is not working good. We will call you back but they didn't call me back. Second time, I called. The lady got my details as I wanted to change a car as well. She (jade) took details and said by the end of the day, I will get a quote. 2 days passed, I didn't get any reply even I emailed her yesterday but no reply.”

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Posted 2 years ago

“Fantastic customer service every time. Special shout out to Madison, who has delivered 5 star customer service on 3 separate occasions”

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Posted 2 years ago

“Allie took her time to throughly and clearly explain all the questions I had, thereby helping me make an informed decision about my insurance.”

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Posted 2 years ago

“ALL GOOD THANKS FOR U DRIVE COVER”

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Posted 2 years ago

“They charge me a lot of money for a month £1000 a month so that’s why I confirmations from your company. I don’t like your company is a very very bad company. I never see any company like yours I like to give you the zero star but I can’t if you open your insurance from your companies, you charge a lot of money, they take all your money from your company.”

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Posted 2 years ago

“Found every conceivable way to add costs to my premium and already 3x my old insurers FFS!! :-( Be Prepared!!”

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Posted 2 years ago

“Never trust these guys. Very Ambiguous, no clarity in there wordings or speech. Huge admin price for any changes if we need to make any changes to the policy and enormous cancellation fees. They took me 3 days and 4 calls to send me an updated policy document.”

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Posted 2 years ago

“Thank you for your concern, Charlotte. You answered all my questions. 🙏🏻🙏🏻”

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Posted 2 years ago

“I had 5years no claims bonus but when they contacted my old insurance company they said I was not on there records for having insurance but got new insurance from a different company and they got my certificate no bother with a phone call to my old insurance company so poor communication from udrive or just lazyness”

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Posted 2 years ago

“Very helpful and friendly”

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Posted 2 years ago

“Phone was put down on me whilst on a call, which was a pretty important call. With no phone call back.”

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Posted 2 years ago

“Your customer service is disgusting”

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Posted 2 years ago

“Would never use this company again as they do the license check after they insure you and start asking for more money once insured so yah I would use this company again”

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Posted 2 years ago

“I changed insurance to a new car The service was quick, efficient and very friendly Can definitely recommend”

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Posted 2 years ago

“Hopefully i will get my refund soon”

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Posted 2 years ago

“Charlotte was condescending, rude and unhelpful! Charlotte did not listen, raising her voice and she wasted our time. Charlotte was trying to get me off the phone as quickly as possible and left me dissatisfied. She kept repeating herself without listening and trying to understand the situation. Highly disappointed with the call and Udrive and left with more frustration. Would not recommend.”

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Posted 2 years ago

“Terrible insurance company to be with cancelled my policy after two and a half weeks after paying over 900 pounds they only paying me back 570 pounds Such scammers u drive”

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Posted 2 years ago

“very friendly people nice to talk her. she was very kind thanks”

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Posted 2 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews