UK Bathroom Store Reviews

Name: UK Bathroom Store
Address: Unit 4, Dennison Industrial Estate Middlegate, Morecambe
Rating: 4.59

4.6 Rating 1,187 Reviews

90 %

of reviewers recommend UK Bathroom Store

4.6

Based on 1,187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01524 841087

Email:

michael@ukbathroomstore.co.uk

Location:

Unit 4, Dennison Industrial Estate Middlegate
Morecambe
LA3 3SZ

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UK Bathroom Store 5 star review on 24th February 2022

Jon Bradburn

UK Bathroom Store 5 star review on 24th January 2022

Anonymous

UK Bathroom Store 5 star review on 17th February 2021

Penny Morgan

Anonymous

Anonymous // 01/01/2019

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“Shocking customer service surrounding delivery. Gave incorrect date and delivery method resulting in me taking a day off work with no delivery.”

Helpful Report

Posted 7 years ago

Hi, I am sorry to hear that you were not happy with the delivery service we have used. I have looked into this for you and can see that the original delivery was attemped on the agreed day but that the delivery failed because the address you had asked us to deliver to was unfortunately incorrect. Our driver did go back but the addresses are all inside a locked compound and he was then not able to make contact to be able to gain entry. We did arrange to come back the next day but you informed us that you were not available and to return the goods to ourselves which we have now done. I apologise if you feel we did not act correctly in this situation but our delivery partners are under strict instructions to only deliver to addresses that have been pre arranged with customers.

Posted 7 years ago

“Good service, delivered on time. Would be V.Good if the delivery could be a next day.”

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Posted 7 years ago

“Easy to buy what I was looking for online. Happy with purchase.”

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Posted 7 years ago

“efficient friendly service with a great price”

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Posted 7 years ago

“Super quality items Delivered on time Good communication.”

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Posted 7 years ago

“Ordered Wednesday Delivered Thursday. Well packed, courteous driver, goods as described. 👍🏻”

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Posted 7 years ago

“The items I ordered were delivered promptly. The staff were very helpful in advising me of the correct version of the bath waste I needed.”

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Posted 7 years ago

“Some of the best customer service I have ever had! So easy from ordering to delivery. If I didn't know what I wanted Gary did! Thanks again”

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Posted 7 years ago

“Excellent price, fast dispatch and very good communication.”

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Posted 7 years ago

“Good price and website easy to use. Slightly annoyed that the item wasn't in stock and wasn't expected to arrive when initially suggested at purchase. Updates would have been helpful, I had to chase it up. Otherwise pleased with overall service.”

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Posted 7 years ago

“Very straightforward -no hassle and order received within the week.”

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Posted 7 years ago

“Product arrived well packed and very quickly. Competitive price too.”

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Posted 7 years ago

“Toilet seat arrived covered in dust, damaged and without the right fittings. Response to customer service has been very slow. Very disappointed with service.”

Helpful Report

Posted 7 years ago

Hi, I am sorry you feel that we have not dealt with your issue in a timely manner, we take all customer service issues such as this very seriously. You contacted us at 3pm on the 22nd to report that the item had arrived with some damage / marks on it. We replied to the message at 4pm on the 22nd to apologise for the item arriving in that state and to let you know a new one had been ordered and would be sent out within 24 hours to replace the item. We take great care when packaging our items but sometimes issues like this can occur due to the fragile nature of the products that we send out. We will do our best to get you the replacement item as fast as we possibly can and can only apologise for the inconvenience this may have caused.

Posted 7 years ago

“Lovely toilet seat,well packed & received in good time.many thanks”

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Posted 7 years ago

“Cheapest price for my shower screen by far”

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Posted 7 years ago

“On your Web site you display the picture of the exact Kudos shower trap that was required Then send a completely different model. You need to review the website and display what you actually have for sale. NOT VERY IMPRESSED”

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Posted 7 years ago

Hi, apologies if the wrong item has been sent. We work very hard to ensure that our images online reflect the goods that we sell but from time to time the manufacturer can change the design without notification. We will be talking to the manufacturer about this to find out what has happened.

Posted 7 years ago

“On time delivery. Well packaged and protected glass. Cheapest for this product.”

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Posted 7 years ago

“friendly helpful service via live chat”

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Posted 7 years ago

“Great customer service, fast delivery, great product. I would highly recommend them. You”

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Posted 7 years ago

“Excellent service beginning with Martin who took my phone order right through to notification of delivery time”

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Posted 7 years ago

UK Bathroom Store is rated 4.6 based on 1,187 reviews