UK Mobile Store Reviews

Name: UK Mobile Store
Address: 1585, Charleston Road, Mountain View
Rating: 4.45

4.5 Rating 7,575 Reviews

87 %

of reviewers recommend UK Mobile Store

Company Reviews

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Metrics

4.5

Based on 7,575 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Location:

1585, Charleston Road
Mountain View
94043

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UK Mobile Store 5 star review on 19th February 2025

Marble Newman Jeffworth

UK Mobile Store 5 star review on 24th March 2024

Anonymous

UK Mobile Store 5 star review on 9th August 2023

Nancy Young

UK Mobile Store 5 star review on 17th June 2023

Derrick O Lonton

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The phone case I ordered has not arrived and, despite repeated emails, I have had no reply to my requests for an update on my order.”

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Posted 4 years ago

“very poor service, does not reply to Emails, still have not received my cable. I would not shop with this company again.”

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Posted 4 years ago

“Ordered 2 charger leads for our phones. Informed delivery would be 2/3 days. Still not received 2/3 weeks later. Royal Mail tracking has no record. No response to emails.”

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Posted 4 years ago

“I have emailed twice asking where my order is I have waited 2 weeks for delivery”

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Posted 4 years ago

“Took my money, no product arrived. Fake tracking number for Royal Mail. Didn't respond to emails asking where my order was. Reported as a scam company to the government and I've contacted my bank to arrange getting my money back. I'm actually in disbelief that there is a company that can continue to operate having scammed many many people. If you want to know if you should buy with this company just check TristPilot.”

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Posted 4 years ago

“Item did not arrive and although contacted company no reply Although not a huge amount of money £3.90 principal at stake”

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Posted 4 years ago

“One star, I didn't put it , I would have given a minus, 1st Feb I ordered a fast charge charger for my Samsung galaxy tab 3, the £3-90 was taken from my account by these people, I have sent 3 e mails , they have ignored me, UK MOBILE HAVE STOLEN £3-90 from an old lady , I hope they can live with themselves , I continue to wait for my charger. Invoice number1270090106, this lady is waiting. Jean Williamson”

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Posted 4 years ago

“havent brought anything from them/u”

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Posted 4 years ago

“Ordered on the 31st Jan ,still not received my order so can't give a posative review ,also have sent 2 emails neither of which has been replyed to .”

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Posted 4 years ago

“Never got my parcel. Left a review on both trustpilot and here. Absolutely ridiculous. Gave me a fake tracking number. Said its been shipped for the past couple of weeks now. Report them. The reviews that give them 5 stars are fake. You can tell by the similarities in them. We need to take this place to the authorities. They have been scamming people for years now. Ridiculous.”

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Posted 4 years ago

“Ordered but not received so got a refund.”

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Posted 4 years ago

“Already sent a previous one and no replies, lots of similar complaints from other customers who have not received products after payments, and so called tracking advice. Either a scam or they have folded and gone out of business. DO NOT USE”

Helpful Report

Posted 4 years ago

“Its no exaggeration to say this is the worse company I have ever dealt with. Do not send the goods, do no reply to anything communications. Avoid at all costs.”

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Posted 4 years ago

“product has not arrived. have messaged several times but no response at all. poor service”

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Posted 4 years ago

“As I still haven't received the item, or a response to my email chasing the item, I do not rate their customer service.”

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Posted 4 years ago

“Goods have not arrived when got notification of shipping 2 weeks ago. Despite emailing twice and sending a mail via correspondence feedback mail. I've neither received the item or a response to my mails. Which is totally unacceptable.”

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Posted 4 years ago

“Avoid this store, all 5 e-mails trying to contact them went unanswered/ignored, and only after cancellation of order and PAY PAL was involved, the dispute was resolved. Stay away!”

Helpful Report

Posted 4 years ago

“Product not received. Contacted seller 3 times. No response received Had to raise complaint with Paypal”

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Posted 4 years ago

“0 customer service. Placed an order on the 1st of Feb with same day dispatch promised. Still not received my item and 3 ignored chase up emails. Avoid.”

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Posted 4 years ago

“Never received my product and no respond from the company. Very disappointed.”

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Posted 4 years ago

UK Mobile Store is rated 4.5 based on 7,575 reviews