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UK Mobile Store Reviews

4.5 Rating 7,575 Reviews
87 %
of reviewers recommend UK Mobile Store
4.5
Based on 7,575 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read UK Mobile Store Reviews
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Location:

1585, Charleston Road
Mountain View
94043

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UK Mobile Store 5 star review on 19th February 2025
Marble Newman Jeffworth
UK Mobile Store 5 star review on 24th March 2024
Anonymous
UK Mobile Store 5 star review on 24th March 2024
Anonymous
UK Mobile Store 5 star review on 24th March 2024
Anonymous
UK Mobile Store 5 star review on 24th March 2024
Anonymous
UK Mobile Store 5 star review on 9th August 2023
Nancy Young
UK Mobile Store 5 star review on 17th June 2023
Derrick O Lonton
9
Anonymous
Anonymous  // 01/01/2019
Never got sent my order and when I reached out to the company to find out where it was, I never received a reply.
Helpful Report
Posted 4 years ago
Have emailed 3 times regarding delivery and response. Very disappointed as money taken from my account and still not received goods. Will definitely not be using them again
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Posted 4 years ago
Still waiting for the goods. Avoid. If I wish I have a chance to giv them lower score.
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Posted 4 years ago
Con artists
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Posted 4 years ago
No response to lack of a delivery, despite payment being taken.
Helpful Report
Posted 4 years ago
I still haven't received my item after 2 weeks. Had no reply to the 5 email I have sent to this store. Would never buy from them again and wouldn't recommend them
Helpful Report
Posted 4 years ago
I have been waiting for my item for 2 weeks now and have emailed enquiring about it twice xnd had no response. Really bad customer service
Helpful Report
Posted 4 years ago
15 days from placing order and money being taken from the bank I have still not received my item. Have emailed twice and no reply, thinking of reporting to bank as fraud
Helpful Report
Posted 4 years ago
Ordered a charging cable over a month ago. Still hasn't arrived! Communication from the company has been non existent, then they ask for a review. So here it is. Where's the item I purchased? 100% not happy, 100% I recommend not doing business with UK Mobile Stores. Doesn't deserve the one star but that's the lowest rating I can give!
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Posted 4 years ago
I didn't received my parcel.
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Posted 4 years ago
Items not received and they do not respond to emails
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Posted 4 years ago
I have not received my order have sent 2 emails to them to let them know I have not received it and have had no response from them.
Helpful Report
Posted 4 years ago
THE COMPANY IS A SCAM!!!! I WOULD HAVE GIVEN NO STARS IF POSSIBLE!!! AVOID, AVOID AND AVOID!!! THEY CLAIM THAT YOUR ITEM HAS BEEN DISPATCHED BUT SEND YOU A FAKE ROYAL MAIL TRACKING NUMBER. NO RESPONSES TO EMAILS WHATSOEVER!!! WISH I HAD READ REVIEWS BEFORE PURCHASING x2 SAMSUNG CHARGERS. SOME REVIEWS ALSO STATE THAT PEOPLE HAVE RECEIVED THEIR ITEM, HOWEVER, THE ITEM IS NOT GENUINE!! PLEASE DO NOT PURCHASE ANYTHING FROM THIS FRAUDULENT 'COMPANY'
Helpful Report
Posted 4 years ago
Did not deliver my package.
Helpful Report
Posted 4 years ago
I placed an order with you on Sunday 31st January, order number 1270089828, I haven't as yet received this. I received notification on Monday 1st February that my order was on its way with tracking number NY216604795GB. I have been tracking this but no information can be given, all it states is "Sorry, we're currently unable to confirm the status of your item with reference NY216604795GB". I have emailed you numerous times but haven't as yet received a reply as to where my order is and when I could expect delivery, I have messaged you through you web page too. Can you please contact me as a matter of urgency to confirm. If the item hasn't as yet been despatched or has been lost, can you please arrange a replacement shipment as soon as possible. As at today, I still haven't as yet received a reply from you.
Helpful Report
Posted 4 years ago
I'm very unhappy with the service received. Basically there was none. I ordered and paid for a phone charger the weeks ago that has yet to arrive. The store website has said the item is ready for despatch since I paid for it The tracking number provided is not recognised. Emails have gone unanswered and then I get asked to review the service.... I've raised a claim with PayPal to get my money back now.. thanks UK Mobile Store....
Helpful Report
Posted 4 years ago
SCAM shop. Just took my money and never received my goods. No response from customer services. Can't believe they've asked for a review 3 times!!!!
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Posted 4 years ago
Still havent recieved my charger i ordered weeks ago and no update either.Wont be shopping with this site again
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Posted 4 years ago
Items never delivered tried to email then have never had a response
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Posted 4 years ago
I haven't recieved the product I ordered. Been waiting over 2 weeks, emailed 3 times to ask where it is with no reply. No happy
Helpful Report
Posted 4 years ago
UK Mobile Store is rated 4.5 based on 7,575 reviews