UK Mobile Store Reviews

4.5 Rating 7,574 Reviews

87 %

of reviewers recommend UK Mobile Store

Company Reviews

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Metrics

4.5

Based on 7,574 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Location:

1585, Charleston Road
Mountain View
94043

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UK Mobile Store 5 star review on 24th March 2024

Anonymous

UK Mobile Store 5 star review on 9th August 2023

Nancy Young

UK Mobile Store 5 star review on 17th June 2023

Derrick O Lonton

UK Mobile Store 5 star review on 13th April 2023

Jill C Patterson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good delivery but wrong lead.”

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Posted 4 years ago

“I initially ordered an item which arrived promptly but was not what I expected. I contacted you to ask about exchange/refund, no reply. I have now ordered again hopefully what I wanted in the first place but that has not arrived yet so I am really disappointed with your service”

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Posted 4 years ago

“The item was sent and received very quickly, however I received the wrong item. I have since emailed them 3 times asking for a replacement and haven't had a single reply. I understand things taking longer at the moment but even a single acknowledgment response would've been appreciated. I still have not received the item I paid for. Maybe this was just a one off mistake but I cannot find the cable I need anywhere else for a non ridiculous price so I'm kind of disappointed.”

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Posted 4 years ago

“Bought "official Samsung fast charging micro usb cable" - used with two genuine Samsung fast chargers and DOES NOT FAST CHARGE!!!!! IT'S A CON. EXTREMELY DISAPPOINTED.”

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Posted 4 years ago

“I am currently assessing the service as poor until I receive a reply from my email a few days ago, notifying you that the lightning \ 13 pin adaptor for my ipad did not work and requesting what you will do to resolve the unsatisfactory situation. I am prepared to amend the rating.”

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Posted 4 years ago

“I wet in for unlimited and was told I couldn’t have unlimited.The day after I was told a friend had been to curry’s store and they were given unlimited was not very happy. I had to settle for a 2year contract he was able to cancel any time .”

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Posted 4 years ago

“I received”

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Posted 4 years ago

“The sim card adaptors were thicker than a SIM card, so wouldn't slot in to the phone, so they were useless to me. I was offered a return facility, but I didn't bother, as it was only £1.50p. Probably best not to order precision items over the internet anyway.”

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Posted 4 years ago

“Actual service and delivery fine but too many e mails afterwards. If I need anything I will browse myself.”

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Posted 4 years ago

“Was charged for next day but didn't come until day after”

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Posted 4 years ago

“Very good”

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Posted 5 years ago

“The item i bought was a Smsung car charger that I needed urgently,. My mistake to through away the packaging as I could not return it and ended up throwing away a car charger that diid not work in my car or a friends car that I tried it in as well”

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Posted 5 years ago

“Recieved headphones but were faulty. Was told to send them back which I did, still waiting for replacement or refund.”

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Posted 5 years ago

“Didn't receive battery when notify asked same question over and over again .every time I contacted them it was the same question told them had given the same answer over 6times”

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Posted 5 years ago

“They look fake”

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Posted 5 years ago

“I could hear the sound of static which hurts my ear when i plug in my headphones.”

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Posted 5 years ago

“Taking quite a long time to receive my order, ordered over 10 days ago and still waiting.”

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Posted 5 years ago

“I bought a galaxy Samsung alpha battery and am disappointed by the product. The battery life is poor, no better than my previous battery so it was a pointless purchase.”

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Posted 5 years ago

“Suplyed cable that did'nt work so returned to suplyer ,now am still waiting for replacement three to four weeks later.”

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Posted 5 years ago

“I received a replacement battery for my mobile phone which appears to be of poor quality, as the duration is for a very short period.”

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Posted 5 years ago

UK Mobile Store is rated 4.5 based on 7,574 reviews