We're really sorry to hear that you're still waiting for your order. Please reach out to our customer service team so we can assist you further and help track your package. We appreciate your patience and are here to help resolve this!
“Review re water flosser
So disappointed I might as well just rince my mouth out with a glass of water.
Anticipated a finer higher powered precision jet of water to aim between teeth.
I ordered as do love the toothbrush bought earlier this year. But really regret spending money on the water flosser.”
Thank you for your feedback, and we're sorry to hear you're disappointed with the water flosser. We strive to provide high-quality products, and we regret that it hasn't met your expectations. If you'd like assistance or have any questions, please don't hesitate to reach out to us.
We're sorry to hear that your product hasn't been received yet. Please reach out to us with your order details, and we'll be happy to assist you in resolving this.
“Its the first time i have used the toothpast and i can see a difference , and your mouth feels fresher.- will bug again and be looking at other products .”
“I am really impressed with my Spotlight Oral Care toothbrush. I love how there are a variety of settings on it. I have just ordered the water flosser in the same range.I would highly recommend this product and delivery service is excellent too”
Thank you so much for your kind words! We're thrilled to hear you're enjoying your Spotlight Oral Care toothbrush and have ordered the water flosser. We really appreciate your recommendation and are glad you're happy with both the product and our delivery service. If you ever need anything else, don't hesitate to reach out!
“Great customer service
I had ordered the wrong replacement heads for my toothbrush. When I phoned to check which ones I should have ordered I was offered the correct ones at a much reduced rate and I got them in the post a few days later.”
Thank you for your wonderful feedback! We're so glad we could assist you in getting the correct replacement heads at a great price. We strive to offer the best customer service, and it's fantastic to hear your experience was a positive one. If you ever need anything else, we're here to help!
“I have bought two toothbrushes over the last couple of years, one for me and was so impressed with it (and my dentist when I had my check up) that bought husband one. I have also bought replacement heads. All orders have been received really quickly with email notification. I have also had to use the support team, who have addressed my issues promptly. Recommend highly.”
“52 and shining!
I have been using Spotlight Oral Care for the past 3 years and product quiality and results have no changed at all; I am able to keep a natural white smile even though I an a coffee/wine social consumer.
I use 2 x year the white strips 14 days treatment and on a daily basis 2 x day their toohpaste; it has no funy taste/odor .. I simply love it.
Once you hit 50 years the teeth , as expected, tends to go yellow, but with this daily/2x year simple habit, I don't know what a yellow theet is, above this the ratio: price/quality is unique: very good quality products that does not change over the time.
Higly recomended!”
Thank you for your wonderful review! We're so happy to hear that Spotlight Oral Care has helped you maintain a natural white smile and that you're enjoying the products. Your feedback on the whitening strips and toothpaste is much appreciated, and we're thrilled to know our products are delivering consistent quality and results for you. Thank you for recommending us, and here's to many more years of a bright smile! 😊
We’re really sorry to hear you're having trouble with changing the heads on your Spotlight Oral Care toothbrush. Please reach out to us directly, and we'd be happy to assist you further and guide you through the process!
“Lovely quality toothbrush (Sonic Pro) and very stylish too. Beautifully packaged with lots of accessories to try as part of the starter kit. I've not really experienced the full whitening effect just yet but I will continue to use the variety of whitening accessories and hopefully I will start to see a difference.”
Thank you for your lovely review! We're so glad to hear you're enjoying your Sonic Pro toothbrush and the starter kit. It's great that you're exploring all the accessories, and we hope you start noticing the whitening benefits soon. Keep us posted on your progress, and if you need any tips or assistance along the way, we're always here to help!
We completely understand your frustration and apologize for the inconvenience. We strive to provide a smooth and fair shopping experience for all of our customers, including those in Northern Ireland. We’ll take your feedback into consideration as we continue to improve our services and look into ways to make shipping more equitable. If there’s anything specific we can assist with, please don’t hesitate to reach out. We truly appreciate your feedback!
“I can't recommend this toothbrush and company highly enough! First, the product itself is great. Second, after 11 months of use, one of the two toothbrushes I purchased started malfunctioning. I reached out to customer service, and they promptly sent me a replacement—no questions asked, no hassle. I've never experienced such exceptional service with any other toothbrush company.”
“I highly rate Spotlight Oral Care and i value their advice and their products. I have just bought the water flosser and i have to say i am getting used to it and i find it wonderful. It is transforming my oral care and i really feel like a new person as a result! I have read how important flossing is so i am hoping to delay Alzheimers and a host of other nasties...!!!”
“I ordered a toothbrush for my father who due to having MND was struggling to brush his teeth with a normal brush. The battery is amazing as I have one myself and lasts for weeks and weeks and I had his brush personalised with his name. It was dispatched the next day. Great product and wonderful service.”
“Absolutely love my new spotlight sonic pro toothbrush, you really do feel like you have been to the dental hygienist every time you use it. Highly recommend.”
