Una Mattress Reviews

Name: Una Mattress
Address: Am Langholz 10, Waldburg, Baden-Württemberg
Rating: 4.58

4.6 Rating 77 Reviews

91 %

of reviewers recommend Una Mattress

4.6

Based on 77 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Una Mattress:

An organic mattress with individually adjustable firmness and comfort. That's the Una mattress™.
Fully organic certified made from organic natural latex foam, organic cotton and organic wool.

A premium 24cm tick mattress with medium, firm and soft layers that you can easily configure to set your perfect firmness

A mattress free from fossil fuel synthetic foams that off-gas. Free from polyester cover fabrics that don't breathe and shed micro-plastics into the environment.

A natural mattress and pillow that lasts as long as up to 4 synthetic foam mattresses.

A super comfy and genuinely eco and climate friendly mattress. That's Una.

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Anonymous

Anonymous // 01/01/2019

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“Very comfy mattress. Which reviewed it as very very soft, but I'd say it was only soft medium. Excellent to know we're not sleeping on any nasty chemicals. Easy to order and assemble. Definitely recommended.”

Helpful Report

“The 160cm double mattress comes in two half of 80cm with a light and thin connecting layer on top. The cover is not tight enough to hold both sides tightly and the system doesn't work very well unless the bed frame is deep enough to keep all of the layers in place. The fact that each latex piece is heavy as well as moves, adds extra difficulties to making the bed. The connecting top layer is too thin to compensate for the space between the sides as a result of all the layers not staying in place. In principle this mattress should work well but in practice it doesn't because latex plus graphite ( the "natural" fire retardant used in latex) makes everything so so heavy, difficult to align inside the cover and the cover itself doesn't keep the various sections tightly snugged. As a mainly front sleeper I would say that is is also slightly too soft despite the fact that is says on the website that it can be made into a firm mattress it doesn't really”

Helpful Report

Hi there, Sorry to hear the cover seemed loose. The cover has extra strong sides to keep the adjustable layers nicely in place so we'd love to offer you a replacement cover as it seems its size was not quite perfectly sewn. And we also offer an easy and almost free firmness upgrade in case you would like it extra firm. Best wishes, Alex

“Love the mattress. Comfortable and supportive, just wonderful. Knowing that it is organic and responsibly sourced makes it even better. Happy to recommend it.”

Helpful Report

“Excellent customer services - the team really went out of my way to get me two children’s mattresses delivered the next day after a bit of a storage mishap. And the mattresses themselves are super comfy. So much so that we are going to get one for ourselves too! Thank you Una.”

Helpful Report

“Put the chemicals to bed, and sleep ethically instead.”

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“The mattress is very comfortable and to make it softer I have 2 extra layers, one being a reversible sheepskin for the winter and the cotton reverse for summer. It is everything I wanted in my new mattress to replace a similar one brought from Canada 20 years ago. Thanks”

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“I bought one pillow as a gift for my partner and it has been the best gift ever. My partner is completely thrilled with the feeling of it.”

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“I have to say that I like the mattress, it is comfortable and I used to sleep on a firm sprung mattress but I found that the firm side of UNA was too firm for me, now I sleep with the soft side on top and I love it. The only thing is that it is very heavy, I have an ottoman bed and it is a bit hard to lift the frame with the mattress, but manageable. I would buy it again though. I sleep well!”

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“Excellent pillow.very comfortable”

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“Really pleased with the pillows. Great customer service too. Thank you.”

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“Much nicer than a memory foam mattress, but still a little firmer than my preference, even at the softest configuration. Strangely, the layered pads varied in length by up 20 cm. I decided to return the mattress and that's the part I was least happy with. The pads arrive vacuum-packed and machine-rolled with hardly any space to spare, but you're required to repack them into the same boxes, which was near impossible.”

Helpful Report

Thanks for your feedback. All organic foam layers are the same length as they are made in steel moulds. the natural latex layers are sometimes pulled too much or not fully between the other layers when unrolling the layers into the cover making one layer seem longer than the other so you may have missed that. We do not vacuum the layers only remove the excess air but yes you are correct that it does require a bit of effort to roll and re-insert the layers into the box but that is then also the only effort required of customers who wish to return and takes around 20 minutes. The 100 night satisfaction guarantee the delivery and the return are all organised for you. All the best, Your Una team.

“Hi, the mattress is fine.....but if I am honest not quite soft enough. My old aching bones need just a little more softness. So maybe thinking about marketing something aimed at different age groups with maybe thicker and softer for us oldies. Otherwise very happy woth quality and materials”

Helpful Report

“Great service. Excellent mattress. Instantly comfortable. Well packaged and clear instructions. Let's hope it lasts!”

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“One of my very best decisions, to know we are sleeping on healthy and ethical clouds of utter comfort is a vision realised, thank you unamattress, we love you!”

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“Love our mattress and I am so happy to have found a local company making healthy products.”

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“I bought a pillow and the customer service and the product are absolutely fantastic!”

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“Very comfortable mattress, definitely worth the wait!”

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“Love our Una mattresses (we now have two!) and have layered each one differently. There is definitely a difference in the firmness of each which is brilliant for individual needs.”

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“Excellent product and service”

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“Nice clear website, had what we needed and with a quicj efficient delivery.”

Helpful Report

Una Mattress is rated 4.6 based on 77 reviews