Una Mattress Reviews

Name: Una Mattress
Address: Am Langholz 10, Waldburg, Baden-Württemberg
Rating: 4.58

4.6 Rating 77 Reviews

91 %

of reviewers recommend Una Mattress

4.6

Based on 77 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Una Mattress:

An organic mattress with individually adjustable firmness and comfort. That's the Una mattress™.
Fully organic certified made from organic natural latex foam, organic cotton and organic wool.

A premium 24cm tick mattress with medium, firm and soft layers that you can easily configure to set your perfect firmness

A mattress free from fossil fuel synthetic foams that off-gas. Free from polyester cover fabrics that don't breathe and shed micro-plastics into the environment.

A natural mattress and pillow that lasts as long as up to 4 synthetic foam mattresses.

A super comfy and genuinely eco and climate friendly mattress. That's Una.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought our Una mattress 5 years ago and its the best decision we ever made, we miss our bed when we're away and always look forward to getting back into it, nothing has ever come close to the comfort of this mattress. Well worth every penny!”

Helpful Report

“I ordered a king size deluxe mattress on 13th Feb and it arrived 25th March, so a bit longer than the advertised 20 working days but not horrendously longer. I feel like Una Mattress could probably keep people updated with the status of their order a bit better, but I contacted Lucy via the web chat several times for updates and questions and have to say she was fantastic - very helpful and very responsive, every time! So excellent customer service. The mattress: I've had 3 nights on the mattress now and it is superb quality. Night one we went with the 'Firm, Soft, Medium' configuration and while comfortable, decided to switch it to 'Firm, Medium, Soft' for the next night and found that to be the sweet spot for us - we've both slept so well the last couple of nights! When putting the mattress together you can feel the quality manufacturing and materials and it really feels like a premium product. I'm conscious it's only been 3 nights, but I'm planning on fully testing every part of it over the next 97 nights to ensure it still lives up to my initial reaction! Since you can configure both sides of this king size mattress differently, I was concerned that we would be able to feel a 'join' in the middle of the mattress, but 3 nights in I can honestly say you can lie in the middle of it (right on top of the join) and you'd have no idea. So concerns totally allayed on that front. The mattress is springy, as you'd expect from latex but also soft and supportive at the same time, moulding around your shoulders and hips when side sleeping and supporting your lower back when sleeping on your back. The 'zones' really come into play here and do their job. All in all, very happy and a superb quality and super comfortable mattress that feels as though it will last a very long time. I won't be buying a sprung or memory foam mattress ever again if this thing is still as comfy in a few months' time, as it is now. As I mentioned, company communication/delivery updates etc. could improve somewhat but I didn't mind waiting an extra week or so for a quality product - especially given that things like customs clearances etc. are not in Una Mattress's control. I cannot fault Lucy and the customer service I've received at all - excellent all round!”

Helpful Report

“Amazing soft materials and very comfortable mattress”

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“I bought 2 latex foam pillows because I was having family guests to stay: one has back and shoulder problems, the other has allergies. Both said that they slept really well!”

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“After lots of research looking for the perfect,safe to sleep on pillow,i settled on the una pillow.I have since bought a second for my son.Great pillows and love the fact you can adjust the height.Highly recommended”

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“We couldn't be happier with our Una mattress topper. We had recently purchased a firm mattress which turned out to be way too firm. Both my husband and I were waking up in pain and realized we needed a solution. Ever since receiving our mattress topper, we have been sleeping comfortably again. It not only saved our backs, but it saved us from immediately having to purchase another new mattress. However, the next mattress we purchase will certainly be from Una. Thank you!”

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“I'd & I'll recommend it to others. I like it very much.”

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“Staff very heldful and responsive. The mattress is amazing. Due to the possibilty to adjust the firmness it suits everyone.”

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“Ich habe noch das extra weich Update dazugenommen, super bequem und wirklich absolut schadstofffrei. Schlafe mit der neuen Matratze ausgezeichnet.”

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“I ordered 2 firm layers and now I have a very nice firm mattress, just as I like it. It was a bit fiddly to put it all together, but the people from the chat facility were very helpful. Mattress and shop highly recommended.”

Helpful Report

“I'm very pleased with my new mattress. My husband weighs 19 stone and I weigh 9 – the new mattress supports us both perfectly with no rolling for me. Also no trampoline effect for me when my husband decided to switch position! The latex seems to absorb the sound of his snoring somewhat! Very comfortable. Feels luxurious to lie on. Love it.”

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“Amazing comfort and quality”

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“Friendly and efficient service. Overall great experience!”

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“Great quality - very good and responsive service!”

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“Very comfy mattress. Which reviewed it as very very soft, but I'd say it was only soft medium. Excellent to know we're not sleeping on any nasty chemicals. Easy to order and assemble. Definitely recommended.”

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“Love the mattress. Comfortable and supportive, just wonderful. Knowing that it is organic and responsibly sourced makes it even better. Happy to recommend it.”

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“Excellent customer services - the team really went out of my way to get me two children’s mattresses delivered the next day after a bit of a storage mishap. And the mattresses themselves are super comfy. So much so that we are going to get one for ourselves too! Thank you Una.”

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“Put the chemicals to bed, and sleep ethically instead.”

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“The mattress is very comfortable and to make it softer I have 2 extra layers, one being a reversible sheepskin for the winter and the cotton reverse for summer. It is everything I wanted in my new mattress to replace a similar one brought from Canada 20 years ago. Thanks”

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“I bought one pillow as a gift for my partner and it has been the best gift ever. My partner is completely thrilled with the feeling of it.”

Helpful Report

Una Mattress is rated 4.6 based on 77 reviews