unamattress.co.uk Reviews

Name: unamattress.co.uk
Address: 1A Isetta Square, Brighton, East Sussex
Rating: 4.57

4.6 Rating 74 Reviews

91 %

of reviewers recommend unamattress.co.uk

4.6

Based on 74 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Location:

1A Isetta Square,
Brighton
East Sussex
BN1 4GQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of my very best decisions, to know we are sleeping on healthy and ethical clouds of utter comfort is a vision realised, thank you unamattress, we love you!”

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Posted 3 years ago

“Love our mattress and I am so happy to have found a local company making healthy products.”

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Posted 3 years ago

“I bought a pillow and the customer service and the product are absolutely fantastic!”

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Posted 3 years ago

“Very comfortable mattress, definitely worth the wait!”

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Posted 3 years ago

“Love our Una mattresses (we now have two!) and have layered each one differently. There is definitely a difference in the firmness of each which is brilliant for individual needs.”

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Posted 3 years ago

“Excellent product and service”

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Posted 3 years ago

“Nice clear website, had what we needed and with a quicj efficient delivery.”

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Posted 3 years ago

“Good customer service response on email. The pillow took a while to arrive but took the time they stated it would take so that is fair.”

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Posted 3 years ago

“Very simple buying process and great customer service”

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Posted 3 years ago

“I ordered from Sweden and from start to finish I received fabulous customer service ... I found the toppers I purchased to be of excellent quality and extremely comfortable... I can highly recommend them...”

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Posted 3 years ago

“We bought a superking una mattress - it's organic (GOTS and GOLS certified) and it comes with 3 layers per side (a tolla of 6 layers) which allows you to customize the hardness. We were mainly looking for an organic mattress. At first, it seemed like the fact that the mattress is of customize-able hardness is not too important. However, given I weight about 90kg and my partner is about 60kg it was really useful to have a customize-able mattress. On my side, even the hardest configuration felt like being too soft, but my problem was solve really nicely. I have spoken to customer service online and got to replace the soft layer for a firm layer (for free) with which I have managed to achieve a perfect hardness for me (with very good support, but just enough give at the surface not to crush the muscles - a medium layer on the top and 2 firm layers underneath). I would definitely recommend for the following reasons: 1) organic - this was very important to us - and this comes with a proper certificate, they go around the fire retardancy issues by using graphite, which of course is not PERFECT, but it's THE BEST you can do with the current (stupid) law! 2) customize-ability - this was really useful to have. 3) good customer support For us una was a success story! and we would definitely recommend to all our friends. I would not be able to sleep on my OLD, toxic and uncomfortable mattress anymore even if I got paid! will definitely stick to Una for a long while now!”

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Posted 3 years ago

“Great mattress. Bought for 3Y/O daughter.”

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Posted 3 years ago

“The mattress looked excellent quality and appeared very well made. The Una team (esp. Naomi) were extremely helpful with my purchase, checking their warehouse for the particular size we needed, and making sure the delivery could be made by a particular date. I was buying it for my elderly parents who needed a new mattress for their bed when moving into in a care home, and timing was therefore very important. However, as they have Alzheimers, I can't make a judgement on how comfortable they have found it, though there have been no complaints!”

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Posted 3 years ago

“I am very pleased with the Una Mattress. It's very comfortable. I was a bit hesitant when I ordered with the cost and it not being a traditional mattress, but I'm really glad I invested in it.”

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Posted 3 years ago

“Very pleased after 1st 3 months”

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Posted 3 years ago

“Excellent service including speedy replacement of a layer which didn't expand properly.”

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Posted 3 years ago

“Does the job well and has helped my sleep”

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Posted 3 years ago

“Very comfortable. Easy to assemble and very efficient delivery. Many thanks”

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Posted 3 years ago

“I ordered the mattress topper and have been very pleased with it. I received advice quickly via the online chat facility prior to purchase, which was great given that we were still in partial lockdown at the time, and was given a discount too. The order arrived quickly as promised (within 2 days).”

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Posted 3 years ago

“Excellent delivery, good quality pillow, just a little to fat for me, but others love it.”

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Posted 3 years ago

unamattress.co.uk is rated 4.6 based on 74 reviews