TradeNRG UK Reviews

Name: TradeNRG UK
Rating: 4.59

4.6 Rating 3,297 Reviews

91 %

of reviewers recommend TradeNRG UK

4.6

Based on 3,297 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08456802832

Email:

contact@tradenrg.com

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TradeNRG UK 5 star review on 27th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I havnt had the items yet so NO review”

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Posted 2 years ago

“no parcel arrived at this address”

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Posted 2 years ago

“Shocking service advised 48 hr delivery, ten days later still waiting!”

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Posted 2 years ago

“Ordered two fast changing chargers, one not working and another one changing very slowly… I have new Samsung”

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Posted 2 years ago

“I didn't get the things I order and the order has been closed”

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Posted 2 years ago

“Ordered 2-pack of 377 watch batteries and when I went to fit them found out they had actually sent 317 batteries. Sent a message via their contact form and as expected heard nothing over the weekend. At work on the Monday, got an email that they wanted a photo of the packaging (why they want a photo of a package they already know they sent you is anyone's guess, probably hoping you lost it), and of course I had already thrown it in the bin and naturally this was the Monday the bins were out for collection. Anyway, got home from work and by some miracle the bins had not been emptied yet, so I tipped it out and fished out the package, took the photo and sent it to them. 2 days of radio silence later, I sent another message to confirm they got the photo. Next day got another message asking if I want replacement or refund, I said replacement. Next day got another message that the replacements would be sent "asap". That was 10 days ago and it is now quite obvious there was never any intention of sending replacements. At the end of the day, apart from my wasted time, this only cost me 2.79 so it is not that big a deal, but I would be very nervous ordering something expensive from these clowns.”

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Posted 2 years ago

“I haven’t received my items they haven’t been despatched 8 days after I paid”

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Posted 2 years ago

“Sent wrong item and then ignored my emails. Complained to Paypal. Ordered 2 x 2m cables. sent 1x2m and 1x 1m”

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Posted 2 years ago

“they processed and accepted my order TN36835 then I discovered after the payment transaction had been processed all MY PERSONAL and FINANCIAL details being KEPT by a company on the other side of the world called SHOPIFY or SHOP. Despite requesting TradeNRG to supply tracking for the order and complaining that i did not give my permission that my details would be passed to a company not under the juristrction UK FINANCIAL,, Regualators, to use the SHOP link”

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Posted 3 years ago

“I’ve never received my item… hence the poor score…”

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Posted 3 years ago

“Still waiting for my order from 15 days ago.Have told them a few days ago but so far they have not replied”

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Posted 3 years ago

“You do not tell me that I become registered withy personal and finacial information to a company called SHOP ( SHOPIFY) which is outside of the UKs financial regulators UNTIL I recieve the order confirmation. I do not want the goods I ordered and requirey details to be removed from the company based in Canada. Yours John Flint”

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Posted 3 years ago

“Still have not received the item Have emailed but no reply Will now seek full refund”

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Posted 3 years ago

“I paid for next day delivery and it took 4 days to arrive.”

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Posted 3 years ago

“Item not yet received. Therefore nothing to review. Sybil Henry”

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Posted 3 years ago

“Ordered and paid for two items but still not received as yet. Tracking number issued does not give information on the Royal Mail site.”

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Posted 3 years ago

“I accidentally ordered the wrong cables and was assured of a refund if I sent them back. They then kept telling me they needed the tracking information so I still have no refund. Not impressed.”

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Posted 3 years ago

“Total incompetence, sent the wrong size cable and expect me to jump through hoops running back a forth to post office due to their mistake!.”

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Posted 3 years ago

“I emailed you 21st March to say that my USB multiport wasn't working. You have not replied.”

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Posted 3 years ago

“I paid for next day delivery but it took 3 days to arrive and I didn’t receive a refund for the extra I paid.”

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Posted 3 years ago

TradeNRG UK is rated 4.6 based on 3,297 reviews