UpgradeLights.com Reviews

Name: UpgradeLights.com
Rating: 4.28

4.3 Rating 357 Reviews

81 %

of reviewers recommend UpgradeLights.com

4.3

Based on 357 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

UpgradeLights.com 5 star review on 2nd April 2025

Anonymous

Anonymous // 01/01/2019

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“I OBTAINED THE SMALL CLIPPED SHADE, PURCHASED FROM AMAZOM BECAUSE I USED MY POINTS. AND I TRULY NEEDED IT FOR A LONG TIME.”

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Posted 5 years ago

“I received helpful advise and my purchase arrived as promised.”

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Posted 5 years ago

“UpgradeLights is professional. In shipment of my (6) chandelier lamp shades, one was not included. I thought: "Great, another hassle to deal with", but not so. No hassle at all and my shade arrived shortly after. Trust is no easy matter during these disturbing times, but I would trust UpgradeLights, again, with no hesitation. And my shades are just what I ordered, perfect!”

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Posted 5 years ago

“I have tried for days to return a shade that was to small. I made contact with upgrade lights to get the return information and I continue to wait on them.”

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Posted 5 years ago

“Love the shades!!!”

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Posted 5 years ago

“high quality looks great.”

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Posted 5 years ago

“It was a bit smaller than I thought...but it worked for my lamp and it was in perfect condition.”

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Posted 5 years ago

“Measurements were not accurate and would like to return the item but return instructions were not included with packaging”

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Posted 5 years ago

“I mistakenly purchased the wrong size! :-( It's a cute product though! :-)”

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Posted 5 years ago

“Lovely”

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Posted 5 years ago

“Delighted to find attractive uno fit lamp shade for my very old floor lamps. Service was fast and the shades were perfectly made and styled. I'm a very happy customer!!”

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Posted 5 years ago

“I love the shades, they fit my lamps perfectly although they were on the pricey side!”

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Posted 5 years ago

“The product was excatly what I wanted.”

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Posted 5 years ago

“Just what I wanted”

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Posted 5 years ago

“Stunning chandelier shades in black and gold, which are sold out ever where else and high quality. I’m so happy I found this company after searching for ever! The super pricing and fast delivery can’t be beat. I wish I could posted a photo.”

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Posted 5 years ago

“When package arrived at USPS it tinkled. Upon opening package both shades were broken into little pieces. No packing under them, only over them. Imagine the letdown after waiting 3wks to get them then this. I opened them infront of post office clerks and they were surprised by the packing. I need replacement or refund, let me know and I'll ship it back.”

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Posted 5 years ago

“I was able to find a shade of an unusual size here for my antique bridge lamp. It came quickly & was well boxed. It only came in white (I would have chosen cream or ivory), but I will switch to a warmer bulb, and it will be fine. The slubby texture is quite pronounced, though the fabric weave is somewhat fine. Overall, I am quite pleased with the proportion of the shade, and the quality is very good.”

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Posted 5 years ago

“The picture lamp was of high quality, while the price was more than fare. I would buy from them again and recommend to all.”

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Posted 5 years ago

“Product piece missing.”

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Posted 5 years ago

“Hard to find unofit shade. Very fast shipping. Will use again.”

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Posted 5 years ago

UpgradeLights.com is rated 4.3 based on 357 reviews