UpgradeLights.com Reviews

Name: UpgradeLights.com
Rating: 4.29

4.3 Rating 362 Reviews

81 %

of reviewers recommend UpgradeLights.com

4.3

Based on 362 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

UpgradeLights.com 5 star review on 2nd April 2025

Anonymous

Anonymous // 01/01/2019

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“When package arrived at USPS it tinkled. Upon opening package both shades were broken into little pieces. No packing under them, only over them. Imagine the letdown after waiting 3wks to get them then this. I opened them infront of post office clerks and they were surprised by the packing. I need replacement or refund, let me know and I'll ship it back.”

Helpful Report

Posted 5 years ago

“I was able to find a shade of an unusual size here for my antique bridge lamp. It came quickly & was well boxed. It only came in white (I would have chosen cream or ivory), but I will switch to a warmer bulb, and it will be fine. The slubby texture is quite pronounced, though the fabric weave is somewhat fine. Overall, I am quite pleased with the proportion of the shade, and the quality is very good.”

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Posted 5 years ago

“The picture lamp was of high quality, while the price was more than fare. I would buy from them again and recommend to all.”

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Posted 5 years ago

“Product piece missing.”

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Posted 5 years ago

“Hard to find unofit shade. Very fast shipping. Will use again.”

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Posted 5 years ago

“Prompt delivery in good condition. The shades were too small and I returned them. Total cost $89 but had to return and paid $35 to return through UPS!”

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Posted 5 years ago

“Product was as described and delivered on time & in good condition. Good value for money.”

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Posted 5 years ago

“The color of the shades are completely different than they are described on the website. Not white but gold when lit up”

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Posted 5 years ago

“I was very pleased with the quality and it was shipped quickly.”

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Posted 5 years ago

“The Wicker lampshade I ordered was below grade for the price.”

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Posted 5 years ago

“The light fixture is nice; however, delivery was via USPS and took nearly two weeks with inadequate delivery updates. After the product arrived, there were no light bulbs included per the description on the website. After Customer Relations had the light bulbs delivered, they were not the Eco bulbs per the website's description.”

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Posted 5 years ago

“The shade was too big for my chandelier. I need to return it. Please advise.”

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Posted 5 years ago

“We like our light a lot, the shade is beautiful and the hardware is solid”

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Posted 5 years ago

“I received my lampshade perfectly shipped. Excellent packing. Fits my lamp perfectly. Thank you.”

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Posted 5 years ago

“Beautiful mica lamp shade.”

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Posted 5 years ago

“Their selection is fantastic and the prices are very very good. I did a lot of shopping around before I landed here and I'm glad I landed here.”

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Posted 5 years ago

“Description said these were extensions but they were std length”

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Posted 5 years ago

“Gorgeous lamps. Shade seems a little large.”

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Posted 5 years ago

“Got hard to find items here! Thanks”

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Posted 5 years ago

“Great service.”

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Posted 5 years ago

UpgradeLights.com is rated 4.3 based on 362 reviews