UpgradeLights.com Reviews

Name: UpgradeLights.com
Rating: 4.28

4.3 Rating 357 Reviews

81 %

of reviewers recommend UpgradeLights.com

4.3

Based on 357 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

UpgradeLights.com 5 star review on 2nd April 2025

Anonymous

Anonymous // 01/01/2019

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“Shades are nicely made and arrived quickly. These were replacing a set I had received a few days before (needed a different color) The owner was extremely helpful and got the eggshell shades out to me in no time!”

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Posted 5 years ago

“Has a steeper taper than indicated in the picture. This is a good thing to me.”

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Posted 5 years ago

“Excellent service and quality! Thank you!”

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Posted 5 years ago

“Outstanding customer service. I received an order today with a crack in a glass globe. A friendly staff person returned my call promptly and offered to send out a replacement globe right away, no questions asked. Thank you for the great customer service!”

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Posted 5 years ago

“The color was really off for me so I had to return”

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Posted 5 years ago

“I love the lampshade I bought- it’s beautiful for my room! It’s a quality piece, square shape, covered in burlap, which brings a nice, rustic, homey touch. I like to mix up circular shapes and round shapes, to keep things interesting and the eye moving about the room, so I am very excited that it has worked out so well!”

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Posted 5 years ago

“quick delivery, excellent condition, just as described, perfect size that I needed!”

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Posted 5 years ago

“I have been trying to return these for weeks with no response.”

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Posted 5 years ago

“great lights for my closet - will order again”

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Posted 5 years ago

“Item as expected”

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Posted 6 years ago

“We really like the new lamp shade. The construction quality, fabric and color are great. We will order another very soon.”

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Posted 8 years ago

“Aloha, I am still waiting on my lamps. I left a message and no one has returned my call. My order states it was shipping on 4/15 and today is 4/28/17. Thank you, Karen Ho”

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Posted 8 years ago

“I order a pair of linen covered half shades which were shipped instantly and for free. I was so pleased I bought another pair that again arrived two days after ordering; fine quality, good price, instant service...one happy customer.”

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Posted 8 years ago

“I will say I received what I ordered. Unfortunately, it did not solve my problem. The uno adaptor did fit; however, because the bulb base upon which it rests has slightly slanted shoulders. Thus, the lamp shade wabbles or teeters back and forth. I'm considering looking for a large metal washer that would hopefully stabilize the unit.”

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Posted 8 years ago

“It worked great to replace broken glass shades on a pool light”

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Posted 8 years ago

“Easy all the way around -- easy to navigate website, easy to order, and then unbelievably fast delivery service. The lampshades themselves are high quality and just the right size. Perfect experience”

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Posted 8 years ago

“Great customer service!”

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Posted 8 years ago

“Got here faster than I thought”

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Posted 8 years ago

“I'm giving 1 star because part of my order was missing and I've called 3 times with no returned call.”

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Posted 8 years ago

“Great lamp shades! Just wish they came in really bright white and also a longer version that would cover the entire ugly wall mounted lights we have. Great that it can snap onto a regular size bulb, since LED bulbs, particularly the color accurate ones with high CRI, are often a big bigger than incandescents.”

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Posted 8 years ago

UpgradeLights.com is rated 4.3 based on 357 reviews