Upscale Audio Reviews

Name: Upscale Audio
Address: 2058 Wright Avenue, 2058 Wright Avenue, California
Rating: 4.87

4.9 Rating 18,730 Reviews

98 %

of reviewers recommend Upscale Audio

4.9

Based on 18,730 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

909.931.9686

Email:

joel.m@upscaleaudio.com

Location:

2058 Wright Avenue,
2058 Wright Avenue
California
91750

Upscale Audio 5 star review on 15th April 2021

Anonymous

Upscale Audio 5 star review on 26th August 2020

Donald Eichstadt

Upscale Audio 5 star review on 12th July 2020

Richard Lim

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not cool to force me to fill this out. everything else is fine”

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Posted 4 years ago

Hi Art, The review request comes via email and you are free to totally ignore it--with no difference whatsoever to your check-out process.

Posted 4 years ago

“thought staff was abrupt”

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Posted 4 years ago

“disappointed that cartridges cannot be returned. There are other online electronics retailers who offer a 60 day satisfaction guarantee.”

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Posted 5 years ago

“Had issues trying to go through Bread won't be trying them again. You guys are great them, not so much”

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Posted 5 years ago

“bread financing very hard to use. i only tried to use it because your site said it was easy, what a pain in the neck.”

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Posted 5 years ago

“too much problems with shipping billing addresses”

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Posted 5 years ago

“What was the surprise 'Route Shipping Insurance' for $38.88 that showed upon checkout?”

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Posted 5 years ago

“I did not like the fact that I did not have UPS as a shipping option. I am disabled and the UPS driver is a friend of mine who brings the packages in for me. Fedex always comes during my morning nap and, if I am asleep, just leaves things on the porch and I cannot pick them up.”

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Posted 5 years ago

Apologies for the inconvenience, William. We've used UPS multiple times in the past and they simply damage too many of our shipments to get our business.

Posted 5 years ago

“very taxing for a blind person”

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Posted 5 years ago

“Bot new power conditional and it arrived without a power chord. VERY frustrating as it was not at all clear that it did not come with a chord.”

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Posted 5 years ago

“Will withhold rating at this time. Disappointed I was not notified the item is backordered for over a month.”

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Posted 5 years ago

Hi Garland, it sounds like you were notified within hours of your order. Apparently, it is the manufacturer that is out of stock. Their shipping center is also in SoCal so we typically get them first when the manufacturer gets them. Thanks and sorry for the delay.

Posted 5 years ago

“Item not in stock”

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Posted 5 years ago

“When is this shipping?”

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Posted 5 years ago

“still waiting for my order”

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Posted 5 years ago

“This sucks. I click "view your order" in confirmation email, but then I get this rating page that will not go away because the 'x' buttton is not visible unless go fullscreen..”

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Posted 6 years ago

“Need to cancel this duplicate order”

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Posted 6 years ago

“It is absurd to require this survey period, let alone before the shipping can be evaluated.”

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Posted 6 years ago

“The only options for shipping expenses are US and Canada. Don't know whether it is your website or Paypal but I couldn't choose the currency conversion options.”

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Posted 6 years ago

“Not good on processing and shipping. Ordered on 25th 9am Pacific and haven't heard a thing. I even sent a message. Disappointment”

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Posted 6 years ago

“Ordered 9/23. Still no word on shipping or delivery.”

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Posted 6 years ago

Upscale Audio is rated 4.9 based on 18,730 reviews