“you are not selling tubes by phone. Your phone rep told me to buy at the website. I did. Then you send me an email saying the tubes I bought at your website are not in stock and can't be bought, but you have some other tubes available. Couldn't that have been handled easily on the phone? Instead we needlessly went through a back and forth. You previously treated me well on the phone. jc”
“I had problems with the guy on the phone.
Your info for the 6fq7/6cg7 states that you have become a STAX dealer.
He stated to me that he was looking at the sight and that you aren't a STAX dealer.
and that the info about about those tubes doesn't say anything about being a dealer.
STAX told me to contact my local STAX dealer for info about repairs.
I have a STAX SRM-T1 serial # B4471. Was able to find schematics for "NEW"
STAX from #4881. Is it possible to obtain the correct info from you for my amp?
Please have the sales man read all of your info before answering the phone.
He was insulting insulting.
I am loving my Marantz Ken Ishiwata SACD player. Perhaps the very best music playing piece of equipment in the world? Ken gets to the Heart and Soul of Music!!!
“I did not like the fact that I did not have UPS as a shipping option. I am disabled and the UPS driver is a friend of mine who brings the packages in for me. Fedex always comes during my morning nap and, if I am asleep, just leaves things on the porch and I cannot pick them up.”
Hi Garland, it sounds like you were notified within hours of your order. Apparently, it is the manufacturer that is out of stock. Their shipping center is also in SoCal so we typically get them first when the manufacturer gets them. Thanks and sorry for the delay.