Upscale Audio Reviews

4.9 Rating 18,709 Reviews
98 %
of reviewers recommend Upscale Audio
4.9
Based on 18,709 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Read Upscale Audio Reviews
Visit Website

Phone:

909.931.9686

Location:

2058 Wright Avenue,
2058 Wright Avenue
California
91750

Upscale Audio 5 star review on 15th April 2021
Anonymous
Upscale Audio 5 star review on 26th August 2020
Donald Eichstadt
Upscale Audio 5 star review on 12th July 2020
Richard Lim
Anonymous
Anonymous  // 01/01/2019
not cool to force me to fill this out. everything else is fine
Helpful Report
Posted 3 years ago
Hi Art, The review request comes via email and you are free to totally ignore it--with no difference whatsoever to your check-out process.
Posted 3 years ago
thought staff was abrupt
Helpful Report
Posted 3 years ago
disappointed that cartridges cannot be returned. There are other online electronics retailers who offer a 60 day satisfaction guarantee.
Helpful Report
Posted 3 years ago
Had issues trying to go through Bread won't be trying them again. You guys are great them, not so much
Helpful Report
Posted 3 years ago
bread financing very hard to use. i only tried to use it because your site said it was easy, what a pain in the neck.
Helpful Report
Posted 3 years ago
too much problems with shipping billing addresses
Helpful Report
Posted 3 years ago
What was the surprise 'Route Shipping Insurance' for $38.88 that showed upon checkout?
Helpful Report
Posted 4 years ago
I did not like the fact that I did not have UPS as a shipping option. I am disabled and the UPS driver is a friend of mine who brings the packages in for me. Fedex always comes during my morning nap and, if I am asleep, just leaves things on the porch and I cannot pick them up.
Helpful Report
Posted 4 years ago
Apologies for the inconvenience, William. We've used UPS multiple times in the past and they simply damage too many of our shipments to get our business.
Posted 4 years ago
very taxing for a blind person
Helpful Report
Posted 4 years ago
Bot new power conditional and it arrived without a power chord. VERY frustrating as it was not at all clear that it did not come with a chord.
Helpful Report
Posted 4 years ago
Will withhold rating at this time. Disappointed I was not notified the item is backordered for over a month.
Helpful Report
Posted 4 years ago
Hi Garland, it sounds like you were notified within hours of your order. Apparently, it is the manufacturer that is out of stock. Their shipping center is also in SoCal so we typically get them first when the manufacturer gets them. Thanks and sorry for the delay.
Posted 4 years ago
Item not in stock
Helpful Report
Posted 4 years ago
When is this shipping?
Helpful Report
Posted 4 years ago
still waiting for my order
Helpful Report
Posted 4 years ago
This sucks. I click "view your order" in confirmation email, but then I get this rating page that will not go away because the 'x' buttton is not visible unless go fullscreen..
Helpful Report
Posted 4 years ago
Need to cancel this duplicate order
Helpful Report
Posted 4 years ago
It is absurd to require this survey period, let alone before the shipping can be evaluated.
Helpful Report
Posted 4 years ago
The only options for shipping expenses are US and Canada. Don't know whether it is your website or Paypal but I couldn't choose the currency conversion options.
Helpful Report
Posted 4 years ago
Not good on processing and shipping. Ordered on 25th 9am Pacific and haven't heard a thing. I even sent a message. Disappointment
Helpful Report
Posted 4 years ago
Ordered 9/23. Still no word on shipping or delivery.
Helpful Report
Posted 4 years ago
Upscale Audio is rated 4.9 based on 18,709 reviews