Pooky Lighting Inc Reviews

Name: Pooky Lighting Inc
Address: 7086 Carlisle Pike, Carlisle, Pennsylvania
Rating: 4.91

4.9 Rating 823 Reviews

98 %

of reviewers recommend Pooky Lighting Inc

4.9

Based on 823 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pooky Lighting Inc 5 star review on 16th May 2025

344

Anonymous

Anonymous // 01/01/2019

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“Very high quality shades and lamps, tons of options, well packaged and fast customer service! Fun designs and website is easy.”

Pooky Lighting Inc 5 star review on 17th January 2025

Helpful Report

Posted 4 months ago

Hi Kathryn, Thank you so much for your wonderful review! We’re thrilled to hear you’re happy with the quality, variety, and customer service. We’re grateful for your kind words and are glad you enjoyed browsing our site. Warm regards, Esther

Posted 3 months ago

“I am so impressed! The double chukka cordless fixture is stunning and very high quality. I had a small problem with one of them and customer service had a new one out to me in 2 days. Beautiful products and exceptional customer service!”

Pooky Lighting Inc 5 star review on 16th January 2025

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Posted 4 months ago

Hi Amy, Thank you for your fantastic review! We’re thrilled to hear that you’re impressed with the double chukka cordless fixture and the quality of the product. We’re also glad that our customer service team could quickly resolve the issue for you. We hope you enjoy your new Pooky additions! Warm regards, Esther

Posted 4 months ago

“I've now purchased one art work light, 4 lamps and 6 shades from Pooky! Quality is superb and prices competitive. I've used customer service several times for questions I had. My inquiries were answered in a timely manner and everyone I've dealt with has been extremely helpful. I'm a very loyal Pooky customer! Grace”

Helpful Report

Posted 4 months ago

Hi Grace, Thank you so much for your kind and thoughtful review! We're absolutely thrilled to hear that you’ve been so happy with your Pooky purchases and that our customer service team has been able to assist you effectively. We look forward to helping you with any future lighting needs! Warm regards, Esther

Posted 4 months ago

“This is the second time ordering products from Pooky Lighting. They always ship quickly and are amazing!”

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Posted 4 months ago

Hi Forrest, Thank you for your fantastic review and for being a returning customer! We're thrilled to hear that you continue to have a great experience with our quick shipping and products. We truly appreciate your support and look forward to serving you again in the future! Warm regards, Esther

Posted 4 months ago

“Lovely quality products. Glad they sell in the US now.”

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Posted 4 months ago

“I have used pooy even when you were only in England and managed to adapter to US code. How wonderful your available now to us in the US no more trying to make it all work. I've always enjoyed working with everyone at pooky. Regards ,Donna”

Helpful Report

Posted 4 months ago

Hi Donna, Thank you so much for your loyal support and kind words! We're thrilled to hear that you've been with us since our UK days and that it's now even easier for you to shop with us in the US. We truly appreciate your continued trust in Pooky and are so happy to hear you've always enjoyed working with our team. Thank you again for being such a valued customer—we look forward to serving you for many more years to come! Warm regards, Esther

Posted 4 months ago

“We love the lamp. It was easy to install and shipped very quickly. The product we received looks as good or better than the photos online.”

Helpful Report

Posted 4 months ago

Hello, Thank you for your wonderful review! We're thrilled to hear that you love the lamp and found the installation easy. We appreciate your feedback and are so happy to have been able to provide a seamless experience. Warm regards, Esther

Posted 4 months ago

“Really great lighting, I love my lampshades. Their prompt customer service was really appreciated.”

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Posted 4 months ago

Hi Rebecca, Thank you for your kind review! We’re so glad to hear that you love your lampshades and are enjoying the lighting. We truly appreciate your feedback and look forward to assisting you again in the future! Warm regards, Esther

Posted 4 months ago

“The lamp I bought looks very nice and feels sturdy. I love the look of the shade and am very happy with my purchase.”

Helpful Report

Posted 4 months ago

Hi Patryk, Thank you for your wonderful review! We’re so happy to hear that you’re pleased with both the lamp’s sturdiness and the look of the shade. Thank you for choosing us, and we hope the lamp continues to be a beautiful addition to your space! Warm regards, Esther

Posted 4 months ago

“Surprised how bright and how long these stay lit. We bought two small and two large dinner table lights. Inovative. Good as Emergency Lights. Safer than Candles.”

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Posted 4 months ago

Hello Bob, Thank you for your great review! We're so glad to hear that you’re impressed with the brightness and long-lasting power of the lights. We truly appreciate your feedback and are happy to have been able to meet your needs in such a versatile way! Warm regards, Esther

Posted 4 months ago

“We are very pleased with the quality of our wall sconces from Pooky. One sconce had scratches on it and a new one was sent within a day. Customer service, shipping and quality are fantastic!”

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Posted 4 months ago

Hello Heather, Thank you for your wonderful review! We're so glad to hear that you're pleased with the quality of your wall sconces. We sincerely apologize for the scratches on one of the sconces, but we're happy we could resolve the issue quickly for you. We truly appreciate your support and look forward to serving you again in the future! Warm regards, Esther

Posted 4 months ago

“First time I have ordered the paper shades and love them! Great marble pattern and construction. Have several of the fabric shades. My only comment would be that I wish the lining didn't make them all so yellow when lit. Otherwise, you can't beat the design and quality for the price!”

Helpful Report

Posted 4 months ago

Hello Benjamin, Thank you for your wonderful review! We're so glad to hear that you love the marble pattern and construction of the paper shades. Thank you again for your support, and we look forward to serving you again! Warm regards, Esther

Posted 4 months ago

“Chic and functional!”

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Posted 4 months ago

Hello, Thank you for taking the time to leave a 5-star review. We always appreciate the feedback from our customers. Warm regards, Esther

Posted 4 months ago

“First, Pooky is to be complimented on fast delivery of orders. However, there was inaccuracy of my two orders. This necessitated making returns to receive delivery of items actually ordered. That aside, we are pleased with the appearance and performance of the Pooky lamps. Upon receipt, there was an email link for ordering the replacement rechargeable batteries for rechargeable lamps, which had been a concern.”

Helpful Report

Posted 4 months ago

Hi Sandra, Thank you for your valuable feedback, and we sincerely apologize for the inaccuracies in your order. We understand how frustrating it can be when things don’t go as expected, and we appreciate your patience throughout the return process. We're glad to hear that you are pleased with the appearance and performance of your Pooky lamps. Regarding the rechargeable batteries, we’ve provided an email link due to the specific type of light bulb required for our lamps, which can be more difficult to source because of the low voltage. We want to ensure our customers have easy access to the right replacement parts when needed. Thank you again for your understanding and support. If you have any further questions or concerns, please don’t hesitate to reach out. We're here to help! Warm regards, Esther

Posted 4 months ago

“Very prompt shipping and the packing was 10/stars! Thrilled!”

Pooky Lighting Inc 5 star review on 12th January 2025

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Posted 4 months ago

Hello Amy, Thank you so much for your amazing review! We're thrilled to hear that you were impressed with the prompt shipping and the packing—it's great to know everything arrived safely and to your satisfaction. We truly appreciate your kind words and look forward to serving you again in the future! Kindly, Esther

Posted 4 months ago

“Perfect in every way! It was exactly what I was looking for. It lends the lamp and my room a punch of color and personality. I was impressed by how well it was packed and shipping was quick as well!”

Pooky Lighting Inc 5 star review on 11th January 2025

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Posted 4 months ago

Hi Teresa, Thank you for your fantastic review! We’re so happy to hear that the lamp is exactly what you were looking for and that it adds the perfect punch of color and personality to your room. We also appreciate your feedback on the packing and quick shipping—it's wonderful to know everything arrived in perfect condition. Thank you for your support! Warm regards, Esther

Posted 4 months ago

“We bought two rechargable lamps - one wall mounted Seurat picture light and the other a Hernan table lamp. Both worked out of the box, but the table lamp oddly had nothing in the charging port (an empty hole). We contacted Pooky and they sent us a replacement lamp immediately! Both lamps now recharge and look great. Style and quality of build are excellent! In addition, I can't say enough about the customer service - this company is a prime example of what a company should be. Thanks, Pooky Craig and Joyce”

Helpful Report

Posted 4 months ago

Hello Craig & Joyce, Thank you so much for your wonderful review! We're thrilled to hear that both your Seurat picture light and Hernan table lamp are working perfectly now, and that our customer service team could resolve the issue quickly. We take great pride in the quality of our products and are so happy you’re enjoying both lamps. Thank you again for your support! Warm regards, Esther

Posted 4 months ago

“I love, love my new lamp and shade! They have upgraded my kitchen counter!! The customer service was excellent with swift delivery!!”

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Posted 4 months ago

Hello Katherine, Thank you so much for your wonderful review! We're thrilled to hear that your new lamp and shade have upgraded your kitchen counter. We truly appreciate your kind words and look forward to helping you again in the future! Warm regards, Esther

Posted 4 months ago

“I love the two Pooky lamps I bought for my dining table and I can’t wait to to order again! The communication level was great, shipping was fast, and the lamps were packed perfectly. Plus, clear, understandable instructions for use and care.”

Helpful Report

Posted 4 months ago

Hello Mariana, Thank you for your wonderful review! We're so glad to hear that the Pooky lamps are the perfect addition to your dining table. We truly appreciate your feedback and can’t wait to help you with your next order! Warm regards, Esther

Posted 4 months ago

“I saw a friend with one of these and wasn't sure if they'd be worth the price....but they 100% are! I absolutely love my Pooky light. Will definitely be ordering more in the future. Would be a great housewarming gift as well!”

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Posted 4 months ago

Hi Kelly, Thank you for your amazing review! We're so happy to hear that your Pooky light exceeded your expectations and that you love it! Thanks again for your support! Warm regards, Esther

Posted 4 months ago

Pooky Lighting Inc is rated 4.9 based on 823 reviews