Pooky Lighting Inc Reviews

Name: Pooky Lighting Inc
Address: 7086 Carlisle Pike, Carlisle, Pennsylvania
Rating: 4.91

4.9 Rating 823 Reviews

98 %

of reviewers recommend Pooky Lighting Inc

4.9

Based on 823 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pooky Lighting Inc 5 star review on 16th May 2025

344

Anonymous

Anonymous // 01/01/2019

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“I've seen Pooky advertised in my English Home magazine for years, but have never ordered before. SO glad I did--everything I ordered was very high quality and pretty. Thank you!”

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Posted 3 months ago

Hi Wendy, We're so happy you finally decided to give Pooky a try and that you're delighted with your order! Thank you for the lovely feedback – we're thrilled you found our products high quality and pretty. We hope to see you back again soon! Kindly, Esther

Posted 2 months ago

“The customer service by Lilly and all that I had spoken to through this process was superior . Products are highest quality. Would use them in the future again and tell any of you go to the bank on them Amazin”

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Posted 3 months ago

Hello, Thanks for the amazing review! We're so glad you had a great experience with our team, especially Lilly, and that you love our products. We appreciate your recommendation! Kindly, Esther

Posted 2 months ago

“I am very happy with the products from Pooky. The customer service is great; I ordered a lamp that ended up being too tall (my fault), but Pooky processed that lamp and helped me find another that would work better. (It does)”

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Posted 3 months ago

Hi ElizaBeth, We're so thrilled to hear you're happy with your Pooky products and our customer service! Thank you for sharing your positive experience. We're especially glad we could help you find the perfect lamp – it's always a pleasure to assist our customers in finding exactly what they need. We appreciate your business! Warm regards, Esther

Posted 2 months ago

“Abundant choices. All beautiful. Fast delivery.”

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Posted 3 months ago

Hi Jane, Thank you for the wonderful feedback! We're so glad you appreciate our abundant choices and find our lighting beautiful. We also appreciate you noting our fast delivery. We strive to provide a great experience from browsing to receiving your order! Warm regards, Esther

Posted 3 months ago

“This lamp is just stunning. Really more than just a lamp- it looks like a work of art on our mantle. The lamp holds a charge like no other. I made the mistake of buying a much cheaper lamp from a big box store and learned a lesson when it barely held a charge for an hour. This gorgeous lamp holds a charge up to 10+hrs. A great feature is the timer on the very cool remote which allows you to preserve the charge. Obviously I can’t say enough about this truly quality product. I really want another one! Thanks for the craftsmanship! Nice job”

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Posted 3 months ago

Hi Lorrie, Wow, thank you so much for this incredible review! We're absolutely thrilled you consider your lamp a work of art and that it's become such a focal point on your mantle. We appreciate your enthusiasm and look forward to helping you find your next perfect lamp! Warm regards, Esther

Posted 3 months ago

“Great products and excellent customer service”

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Posted 3 months ago

Hello, Thank you for taking the time to leave a review and your kids words. We always appreciate the feedback from our customers. Warm regards, Esther

Posted 3 months ago

“My wife and are Americans who love English country house design (with a dash of modernity). Discovering Pooky lighting, and that shipping in America is quick and (usually, I think) free, has been great. The lighting is also well-priced, much more so than some similar (though less high quality) lighthing. We have been very pleased with the many lights we have recently purchased and intent to return to Pooky often.”

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Posted 3 months ago

Hi Ben, We're absolutely delighted to hear you and your wife have discovered Pooky! Thank you for the kind words about our pricing and quality; we strive to offer beautiful lighting at accessible prices. We truly appreciate your repeat business and look forward to welcoming you back to Pooky often! Warm regards, Esther

Posted 3 months ago

“I ordered a small cordless lamp with a fabric shade and it has exceeded my expectations. It arrived quickly and so lovely!”

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Posted 3 months ago

Hello Joanna, We're thrilled to hear your small cordless lamp exceeded your expectations! Thank you so much for the lovely review. We're delighted that you're happy with your purchase and that it arrived so quickly. Enjoy your new lamp! Warm regards, Esther

Posted 3 months ago

“Love the color gold and the bamboo features. Classy and timeless!”

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Posted 3 months ago

Hello, We're so glad you love the gold color and bamboo details of your new lamp! Thank you for the wonderful review. We appreciate you taking the time to share your feedback! Warm regards, Esther

Posted 3 months ago

“Love this mirror! I have been looking forever for the right mirror for our half bath. Very good quality and value for something so different.”

Pooky Lighting Inc 5 star review on 29th January 2025

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Posted 3 months ago

Hi Theresa, Thank you so much for your kind review! We're so happy to hear that you found the perfect mirror for your half bath. We truly appreciate your feedback! Warm regards, Esther

Posted 3 months ago

“Great quality, fast shipping and GREAT customer service!!”

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Posted 3 months ago

Hi Rachel, Thank you for the fantastic review! We're thrilled to hear that you were happy with the quality, shipping speed, and customer service. If you ever need anything else, don’t hesitate to reach out! Warm regards, Esther

Posted 3 months ago

“Wonderful company offering a broad assortment of absolutely beautiful products. Customer Service was great, attention to detail and overall experience was outstanding.”

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Posted 3 months ago

Hi Kristian, Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us. We take great pride in offering beautiful products and excellent customer service, so it’s wonderful to know that those efforts made a difference for you. If you need anything else or have any more questions, don’t hesitate to reach out. Warm regards, Esther

Posted 3 months ago

“Very beautiful, quality lights for an affordable price!”

Pooky Lighting Inc 5 star review on 27th January 2025

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Posted 3 months ago

Hello, Thank you for your lovely review! We’re so happy to hear you’re enjoying the beauty and quality of your lights, and that they were a great value. Warm regards, Esther

Posted 3 months ago

“Great quality! They were quick to send a replacement harp and finial. The one I received would not screw on to secure the lampshade. I received it the next day!”

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Posted 3 months ago

Hello, Thank you for your wonderful review! We’re so glad to hear that the replacement harp and finial arrived quickly and that you’re happy with the quality. We truly appreciate your feedback and are always here to assist you! Kindly, Esther

Posted 3 months ago

“Very quick and cute designs - love the shade with the staffordshire lamp my husband and I rewired”

Pooky Lighting Inc 5 star review on 26th January 2025

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Posted 3 months ago

Hi Mary, Thank you for your lovely review! We’re so glad to hear you love the shade and that it pairs perfectly with your lamp. Warm regards, Esther

Posted 3 months ago

“Cute, Cute,cute,nicely made and great service.”

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Posted 3 months ago

Hi James, Thank you for your adorable review! We’re so glad you’re happy with both the product and our service. We truly appreciate your feedback! Kindly, Esther

Posted 3 months ago

“Pooky lighting has been a delight! I ordered a cordless lamp and a shade to go with it! Truly Beautiful! I love it so much! It is very good quality and easy to recharge! I will certainly be purchasing again in the future! I have homeworthy to thank for finding you❤️”

Pooky Lighting Inc 5 star review on 25th January 2025

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Posted 3 months ago

Hi Susan, Thank you so much for your wonderful review! We’re thrilled to hear you’re loving your cordless lamp and shade, and that you’ve had a great experience with the quality and ease of recharging. We can’t wait to help with your future purchases. Kindly, Esther

Posted 3 months ago

“The light and shade I chose were as pictured and I’m very happy with the look of them together. I really appreciate how the website allows me to see all the options. The socket that fits onto the lamp was off center and as a result, the bulb is a bit temperamental when you’re screwing it into the socket. Other than that, I have no complaints and I would buy from Pooky again.”

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Posted 3 months ago

Hello, Thank you for your thoughtful review! We’re so glad to hear that you’re happy with the look of your light and shade, and that the website was helpful in choosing the options. We sincerely apologize for the issue with the socket being off-center. If you reach out to our customer service team, we’d be more than happy to assist with a replacement. We truly appreciate your understanding and your continued support! Kindly, Esther

Posted 3 months ago

“I have ordered 5 lampshades and three lamp bases from pooky. I love the quality and the look has transformed my rooms. Customer service is also outstanding.”

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Posted 3 months ago

Hello, Thank you so much for your wonderful review! We’re thrilled to hear that the lampshades and lamp bases have transformed your rooms and that you’ve had a great experience with our customer service. We truly appreciate your support! Kindly, Esther

Posted 3 months ago

“Our new Pooky sconces are the perfect complement to our space! The finish of the brass fixture itself is so beautiful!”

Pooky Lighting Inc 5 star review on 24th January 2025

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Posted 3 months ago

Hello, Thank you for your lovely review! We’re so happy to hear that the Pooky sconces are the perfect complement to your space and that you’re enjoying the beautiful brass finish. We truly appreciate your feedback! Kindly, Esther

Posted 3 months ago

Pooky Lighting Inc is rated 4.9 based on 823 reviews