Pooky Lighting Inc Reviews

Name: Pooky Lighting Inc
Address: 7086 Carlisle Pike, Carlisle, Pennsylvania
Rating: 4.91

4.9 Rating 823 Reviews

98 %

of reviewers recommend Pooky Lighting Inc

4.9

Based on 823 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pooky Lighting Inc 5 star review on 16th May 2025

344

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Discovering this company in this lighting, what’s the best thing I could’ve done to enhance my home. The lights and the shades are extremely well-made of beautiful silk and brass. It makes my home look very high-end. And I love them. Highly recommend.”

Helpful Report

Posted 1 month ago

Dear Teresa, This is wonderful to hear! Thank you so much for your glowing review. We're absolutely delighted that you feel our lighting and shades have been such a significant enhancement to your home, making it look high-end. It's fantastic to know you appreciate the quality of the silk and brass. We truly value your high recommendation! Warm regards, Esther

Posted 1 month ago

“The sconce I bought is adorable and I love how easily the shade fits on the bulb. However, the remote cover is hideous. Lol”

Helpful Report

Posted 1 month ago

Dear Lauren, Thank you for your feedback! We're so glad to hear you find the sconce adorable and appreciate how easily the shade fits. We also note your feedback regarding the remote cover. We appreciate you bringing this to our attention. Warm regards, Esther

Posted 1 month ago

“Love love out cordless lamps. Waiting to buy more!!”

Helpful Report

Posted 1 month ago

Hello, That's fantastic! We're delighted you're enjoying your cordless lamps so much and are excited to know you plan on purchasing more. Thank you for your support! Warm regards, Esther

Posted 1 month ago

“We haven’t installed the sconce lights or the mirror but I love them both. And the pleated shades! All are great quality and beautifully made.”

Helpful Report

Posted 1 month ago

Dear Theresa, Thank you for your wonderful feedback! We're thrilled to hear that you love the sconce lights, mirror, and pleated shades even before installation. It's fantastic to know you appreciate the great quality and beautiful craftsmanship of all the items. We hope you enjoy them in your home for years to come! Warm regards, Esther

Posted 1 month ago

“Shipped quickly, well packaged and looks exactly as pictured online.”

Helpful Report

Posted 1 month ago

Dear Ashlee, Thank you for your review! We're happy to know that you experienced quick shipping, careful packaging, and that the product matched our online representation. Warm regards, Esther

Posted 1 month ago

“In loveeeee with my pooky lights!!!”

Helpful Report

Posted 1 month ago

“I have purchased”

Helpful Report

Posted 1 month ago

“I love Pooky! Creative and elegant lighting solutions for any space. I love the range of sizes, finishes, and patterns they offer in fixtures and shades. Their prices are very fair as well.”

Pooky Lighting Inc 5 star review on 25th March 2025

Helpful Report

Posted 1 month ago

“Beautiful lamp, I also live the amber glow of the light bulb. Excellent quality overall, I’m very happy with this purchase.”

Helpful Report

Posted 1 month ago

Dear Carolina, Thank you so much for your kind review! We're delighted to hear you find the lamp beautiful and that you love the warm amber glow of the bulb. It's wonderful to know you appreciate the excellent overall quality and are very happy with your purchase. Enjoy your new lamp! Sincerely, Esther

Posted 1 month ago

“So cute! Love the quality and weight of the wall sconce, they do not seem like rechargable lights at all!!! The Scoon is so cute, both were bought for our camper remodel and will add such a wonderful touch of elegance while still being pratical with lighting.”

Helpful Report

Posted 1 month ago

Dear Alexis, Thank you for your review. We're glad to hear you find the wall sconces cute and appreciate their quality and weight. We hope they add a wonderful and practical touch to your camper remodel. Sincerely, Esther

Posted 1 month ago

“Beautifully pleated shades with unique fabric and color selections.”

Helpful Report

Posted 1 month ago

Dear Goeun, Thank you for your review! We're pleased to hear you appreciate our beautifully pleated shades and unique fabric and color selections. Sincerely, Esther

Posted 1 month ago

“Excellent products and customer service. My light is adorable and was easy to install. The quality of the hardware, the finishes, the tech, and the shade construction are so much better than the more budget versions I was looking at (cough, Amazon, cough). I'm very happy with my choice. Regarding the customer serivce, I've never experienced the kind of proactive and thoughtful customer service that Pooky Lighting provided - they flagged that my order items might not be compatible and reached out to confirm they were what I wanted, then let me know an item was out of stock, but then let me know they had gone digging and found one for me. Lots of contact, but I appreciated it!”

Helpful Report

Posted 1 month ago

Dear Grace, Thank you so much for your excellent review! We're thrilled to hear you find our products and customer service outstanding. It's wonderful to know you love your adorable light and found it easy to install. We're very happy you're pleased with your choice. We also strive to provide proactive and thoughtful customer service, so it's especially rewarding to hear about your positive experience with our team ensuring compatibility and going the extra mile to fulfill your order. Thank you again for your kind words and for choosing Pooky Lighting! Sincerely, Esther

Posted 1 month ago

“We love this expecitally the coredless wall sconces all of the options for the lampshades. We are planning our install later in the spring and will definetely send an install shot once the room is completed.”

Helpful Report

Posted 1 month ago

Dear Alexandra, Thank you so much for your lovely review! We're delighted to hear you love our cordless wall sconces and the variety of lampshade options. We're excited to see your install photos later this spring once your room is completed – we look forward to seeing how everything looks! Sincerely, Esther

Posted 1 month ago

“Bought this lamp & shade for a client's living room - and it's the perfect touch of pattern/color! Always really impressed by the shipping time & quality of Pooky purchases.”

Helpful Report

Posted 1 month ago

Dear Ruth, We truly appreciate you sharing your positive experience! It's wonderful to hear that the lamp and shade were the perfect touch for your client's living room! Warm regards, Esther

Posted 1 month ago

“Excellent products--I've bought 4 lamp shades in various sizes and designs in the last year and have been delighted with each one. Excellent customer service too--I had to return a lamp shade after I ordered the wrong size, and it couldn't have been any easier. Looking forward to bringing more Pooky products home.”

Helpful Report

Posted 1 month ago

Dear Jill, Thank you so much for your continued business and your excellent review! We are thrilled to hear that you've been delighted with all four of the lampshades you've purchased over the past year in various sizes and designs. It's also wonderful to know that you experienced our customer service as excellent and that the return process for the incorrectly sized shade was easy. Sincerely, Esther

Posted 1 month ago

“Pooky makes great products, but what keeps me coming back is the outstanding customer service. Returns are easy! And I always love the packaging, which is protective but not excessive and nearly 100% recyclable.”

Helpful Report

Posted 1 month ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear you appreciate our products and especially our customer service and easy returns process. We also take pride in our packaging efforts and are so glad you've noticed our commitment to protective yet recyclable materials. We truly value your repeat business! Sincerely, Esther

Posted 1 month ago

“I purchased the 16-inch empire shade in green candy stripe and was beyond impressed with the quality! For only $95 each, these shades are absolutely beautiful and add a vibrant pop of color to our bedroom. They feel well-made and look even better in person. I’ll definitely be buying more shades from this shop—highly recommend!”

Pooky Lighting Inc 5 star review on 23rd March 2025

Helpful Report

Posted 1 month ago

Hi Katie, Thank you for your wonderful feedback on the 16-inch Empire shade! We're delighted you love the quality and vibrant color. We appreciate your high recommendation and look forward to serving you again. Sincerely, Esther

Posted 1 month ago

“My first time ordering from Pooky & I was very pleased! My little lamp was shipped out & reached my doorstep in just a few days. Packaged nicely & cute boxes !”

Helpful Report

Posted 1 month ago

“The lamp and shade are above and beyond what I expected. Fast shipping, well packaged, and great quality. Will be replacing more lamps with Pooky lighting!”

Helpful Report

Posted 1 month ago

Dear Pamela, Thank you so much for your fantastic review! We're delighted to hear that the lamp and shade exceeded your expectations. We're also pleased that you experienced fast shipping and appreciated our packaging. It's wonderful to know you plan on replacing more lamps with Pooky lighting – we look forward to assisting you again! Sincerely, Esther

Posted 1 month ago

“LOVE my Pooky light! It is SO cute and makes me smile. I've shown it to several friends and they all love it too. And the remote, with the gold case - so cool. Absolutely love it!!”

Helpful Report

Posted 1 month ago

Dear Dee, Thank you so much for your enthusiastic review! It's absolutely wonderful to hear that your Pooky light brings you so much joy and that your friends love it too! We're glad you appreciate the cute design and especially the remote with the gold case – we think it's pretty cool too! Thanks for sharing the Pooky love! Sincerely, Esther

Posted 1 month ago

Pooky Lighting Inc is rated 4.9 based on 823 reviews