Pooky Lighting Inc Reviews

Name: Pooky Lighting Inc
Address: 7086 Carlisle Pike, Carlisle, Pennsylvania
Rating: 4.91

4.9 Rating 830 Reviews

98 %

of reviewers recommend Pooky Lighting Inc

4.9

Based on 830 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pooky Lighting Inc 5 star review on 19th May 2025

159

Anonymous

Anonymous // 01/01/2019

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“Clever, compact and aesthetically pleasing! Perfect for the spot intended.”

Helpful Report

Posted 1 year ago

Hi Diane, Thank you so much for giving Pooky. a stellar 5-star rating! We greatly appreciate your kind words and are thrilled to know that our products have successfully met your expectations. We couldn't agree more with your description of our lighting fixtures as "clever, compact, and aesthetically pleasing!" It warms our hearts to hear that they perfectly fit the intended spot. We take pride in creating versatile and stylish designs that enhance any space they adorn. Once again, we can't thank you enough for taking the time to share your positive experience with us. Your satisfaction means the world to us, and we look forward to continuing to provide you with exceptional lighting solutions in the future. Best wishes, Mara

Posted 1 year ago

“The Horsehead resin lamp with raspberry shade looks great in my den . Very good quality and effect.”

Pooky Lighting Inc 5 star review on 22nd March 2024

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Posted 1 year ago

Hi David, We truly appreciate your feedback and are thrilled to hear about your positive experience with our products. We are delighted that you have found the Whinny resin lamp with raspberry shade to be a great addition to your den. We pride ourselves on delivering products of excellent quality, and we're glad that you agree. Your kind words about the lamp's effect make us even more proud of our work. Thank you so much for taking the time to write such a wonderful review. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Best wishes, Mara

Posted 1 year ago

And what a gorgeous den it is! We appreciate you sharing pictures of your beautiful home! Thanks for lovely review, Regan Pooky President, US

Posted 1 year ago

“Beautiful quality. I get so many compliments on my lampshade! I love that you offer so many sizes in each style. Will definitely order again.”

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Posted 1 year ago

Hi there, Thank you so much for your amazing 5-star rating of Pooky! We're thrilled to hear that you're enjoying the beautiful quality of our lampshade and that you've been receiving many compliments on it. We take pride in offering a wide range of sizes in each style to cater to our customers' preferences. Your satisfaction is our top priority, and we can't wait to serve you again in the future. Thank you for your support! Best wishes, Mara

Posted 1 year ago

“When you build an entire tablescape around a lampshade and cordless light …and then another…you know it’s an obsession. Pooky lights are beautiful and the most excellent quality. The lamp shade options are glamorous. So too is the beautiful table set around them. Xoxo. Welcome to the US Pooky!”

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Posted 1 year ago

Hi Kristy, Thank you so much for your incredible 5-star rating of Pooky! We truly appreciate your kind words and support. "When you build an entire tablescape around a lampshade and cordless light …and then another…you know it’s an obsession." We couldn't agree more! Pooky lights are meticulously crafted to bring beauty and the highest quality into your space. The array of lamp shade options we offer adds a touch of glamour to any room, creating a stunning atmosphere that is hard to resist. We're thrilled to hear that you've embraced this obsession and created a beautiful table setting around our lights. Once again, thank you for your loyalty as a customer. We are grateful to have you as part of the Pooky family. If there's anything else we can assist you with, please don't hesitate to reach out. A Warm welcome to the US Pooky! Best wishes, Mara

Posted 1 year ago

“Pooky has some lovely items.”

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Posted 1 year ago

Hi Kate, We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. Your support means a lot to us, and we cannot thank you enough for taking the time to share your satisfaction. Indeed, Pooky has some lovely items that we are proud to offer. We look forward to serving you again soon! Best wishes, Mara

Posted 1 year ago

“Quickly shipped, impeccable quality.”

Pooky Lighting Inc 5 star review on 18th March 2024

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Posted 1 year ago

Hi there! Thank you so much for taking the time to leave such a wonderful review - we are truly blown away. The eau de nil printed linen ikat shade looks fantastic in your home. We can't wait to serve you again soon! Best wishes, Mara

Posted 1 year ago

“Very nice lamp & shade. However, it does not fit where we needed it. I have requested a refund & return authorization. I was told you would let me know where, how & when to ship it back. I am still waiting on instructions. Please respond ASAP. Thank you, Robert Hoskins”

Helpful Report

Posted 1 year ago

Hello Robert, We are incredibly sorry for the delay in receiving your return label. We have resent the label to your email. If for any reason you don't receive it, please let us know and we can mail you one! Warm Regards, Julia

Posted 1 year ago

“Beautiful shade, so well made and delivered within 3 days to our US address. Well done!”

Helpful Report

Posted 1 year ago

Hi There, Thank you very much for your fantastic review! We're delighted that you're pleased with the beauty and craftsmanship of our shade. Providing high-quality products and prompt delivery is a top priority for us at Pooky Lighting, and we're thrilled to hear that we could exceed your expectations with a speedy delivery to your US address. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your support and hope our shade continues to enhance your space! Kind regards, Jahlisa

Posted 1 year ago

“The shades are beautiful.”

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Posted 1 year ago

Hi Elizabeth, At Pooky Lighting, we take great pride in crafting products that not only illuminate your space but also add a touch of elegance and style. If you ever need more shades or have any questions, please don't hesitate to reach out. Your satisfaction is our utmost priority, and we're grateful for your support. Thank you for choosing Pooky Lighting! Kind regards, Jahlisa

Posted 1 year ago

“Beautiful lampshades, great price point, received order in less than a week. What more could you ask for?”

Helpful Report

Posted 1 year ago

Hello Molly, Thank you for your glowing review! We're thrilled that you're satisfied with our beautiful lampshades and pleased with the price point. At Pooky Lighting, we strive to offer high-quality products at accessible prices, and we're delighted that you've found value in your purchase. Additionally, we're glad to hear that you received your order promptly. Customer satisfaction is our top priority, and we're grateful for your support. If there's anything else we can assist you with or if you have any feedback, please feel free to let us know. Thank you for choosing Pooky Lighting! Kind regards, Jahlisa

Posted 1 year ago

“A great designer lamp with many choices for height and shade; but the lighting particulars are incomplete, and for the money there should be more choice of inner workings. But fast, speedy and elegant delivery.”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for taking the time to leave your feedback. We are overjoyed to hear that you found our designs to be great, offering various choices for height and shade. We apologize for any inconvenience caused by incomplete lighting particulars. Your feedback is invaluable to us, and we will use it to further improve our products and ensure that all necessary information is provided. In regards to the choice of inner workings, we understand your desire for more options, and we truly value your input. Our team is continuously working on expanding our range to provide a wider selection of inner workings, catering to different preferences and requirements. Once again, we appreciate your feedback and thank you for choosing Pooky Lighting Inc. Should you have any further questions or require assistance, please do not hesitate to reach out to us. Best wishes, Mara

Posted 1 year ago

“Beautiful lamp great for entertaining. Versatile shades that can be changed out.”

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Posted 1 year ago

Hi Daniel, Thank you for your wonderful feedback! We're delighted to hear that you find our lamp beautiful and versatile for entertaining. Our aim at Pooky Lighting is to provide products that enhance both functionality and aesthetic appeal, and it's fantastic to know that our lamp meets your needs. The ability to change out shades adds another layer of versatility, allowing you to customize your lighting to suit different occasions. If you ever need more shades or have any questions, please don't hesitate to reach out. We appreciate your support and hope our lamp continues to brighten your gatherings! Best regards, Jahlisa

Posted 1 year ago

“Shipping was fast. High quality products. I am so happy Pooky Lighting is available in the US now.”

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Posted 1 year ago

Hi Wendi, We're thrilled to hear that you had a positive experience with our shipping and found our products to be of high quality! Bringing Pooky Lighting to the US has been an amazing journey for us, and we're happy to know that it's making a difference in your home. Thank you for your support and for choosing Pooky Lighting! Warm regards, Jahlisa

Posted 1 year ago

“My first order from Pooky was flawless! Love my silk shades, so pleasantly surprised that the harps and finials were included. Packaging and delivery were perfect.”

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Posted 1 year ago

Hello Elizabeth, We're delighted to hear that you're pleased with our selection and that we could add a touch of UK flair to your home. At Pooky Lighting US, we strive to offer unique and high-quality products that enhance your living space. If you ever need assistance or have any questions, please don't hesitate to reach out. Thank you for choosing Pooky Lighting! Kind regards, Jahlisa

Posted 1 year ago

“I couldn't be happier with the brass trindle table lamp and gorgeous lamp shades I ordered. Love the style, colors, and quality. I've long been envious of the variety of lamp shades available in the UK; finally well designed and beautifully made choices are here without exorbitant costs. My order arrived less than 24 hours after I placed it, carefully packaged. Thank you, Pooky Lighting US!”

Pooky Lighting Inc 5 star review on 15th March 2024

Helpful Report

Posted 1 year ago

Hi Kay, Thank you so much for your incredibly kind words! We're thrilled to hear that you're so happy with the brass Trindle table lamp and the gorgeous lamp shades you ordered. Providing a wide variety of well-designed and beautifully made choices at reasonable costs is exactly what we strive for, and we're delighted that we could bring that variety to you in the US. We're also glad to hear that your order arrived so quickly and that it was carefully packaged. Thank you for choosing Pooky Lighting US, and we're so glad we could bring a little bit of UK variety to your home! Kind Regards, Jahlisa

Posted 1 year ago

“I’m so happy that Pooky has a USA website now. It’s wonderful to have measurements in inches as well as an assurance that fittings will be appropriate for American fixtures. Plus, quick shipping!!!”

Pooky Lighting Inc 5 star review on 14th March 2024

Helpful Report

Posted 1 year ago

Hey Laura, Thank you so much for your feedback! We're thrilled to hear that you're happy with our USA website. Providing measurements in inches and ensuring fittings are appropriate for American fixtures are important considerations for us, and we're glad that these features have added convenience to your shopping experience. We understand the importance of quick shipping, and we're pleased that your order reached you swiftly. Warm regards, Jahlisa

Posted 1 year ago

“Super sweet wall light with a fancy William Morris shade, this cutie is going in the pantry of our arts & crafts house. It’s a perfect fit!”

Helpful Report

Posted 1 year ago

Hey There, Thank you for your wonderful feedback! We're delighted to hear that you love your super sweet wall light with the fancy William Morris shade. The combination sounds absolutely charming, and we're thrilled that it's a perfect fit for the pantry in your arts & crafts house. We hope it brings warmth and beauty to your home for years to come! Kind regards, Jahlisa

Posted 1 year ago

“Striped lampshades are adorable and were shipped quickly.”

Helpful Report

Posted 1 year ago

Hello Valarie, Thank you so much for your lovely feedback! We're thrilled to hear that you find our striped lampshades adorable and that you're pleased with the quick shipping. Kind regards, Jahlisa

Posted 1 year ago

“What a great company to do business with. Not only did we get beautiful new lampshades, but when we thought they were too small, they very quickly sent us a return tag and sent us a larger size which was perfect.”

Helpful Report

Posted 1 year ago

Hello Nancy, We're thrilled to hear that you had such a positive experience with us! Thank you for taking the time to share your feedback. Ensuring our customers are satisfied is our top priority, and we're glad we could promptly address your concerns and provide you with the perfect lampshades. If you ever need anything else, please don't hesitate to reach out. Kind Regards, Julia

Posted 1 year ago

“My first time ordering from Pooky US and I LOVE it! My lamp shade is beautiful and came faster than I expected.”

Helpful Report

Posted 1 year ago

Hello Ara, We're delighted that you love your lampshade and that it exceeded your expectations. Providing beautiful products is always our goal, and we're glad that our lampshade has brought joy to your space. We're also pleased to hear that your order arrived faster than expected. We strive to provide prompt and efficient shipping to ensure that you receive your items promptly. Warm regards, Jahlisa

Posted 1 year ago

Pooky Lighting Inc is rated 4.9 based on 830 reviews