Pooky Lighting Inc Reviews

Name: Pooky Lighting Inc
Address: 7086 Carlisle Pike, Carlisle, Pennsylvania
Rating: 4.91

4.9 Rating 830 Reviews

98 %

of reviewers recommend Pooky Lighting Inc

4.9

Based on 830 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pooky Lighting Inc 5 star review on 19th May 2025

159

Anonymous

Anonymous // 01/01/2019

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“Fast delivery, quality product”

Helpful Report

Posted 1 year ago

Hey Gina, Thank you so much for your kind words! We're thrilled to hear that you're happy with our product and that you've had a positive and quick delivery experience. Warm regards, Jahlisa

Posted 1 year ago

“I love my new Pooky lamp. The quality is outstanding. The website was so helpful in helping me pick the perfect size and fabric for the shade. Will definitely buy another soon.”

Pooky Lighting Inc 5 star review on 14th March 2024

Helpful Report

Posted 1 year ago

Hello There, Thank you so much for your wonderful feedback! We're excited to hear that you love your new Pooky lamp. Providing high-quality products is always our top priority, and we're so glad that our lamp has met your expectations. We're happy that our website was helpful in assisting you to pick the perfect size and fabric for the shade. We strive to provide a user-friendly and informative shopping experience. Kind regards, Jahlisa

Posted 1 year ago

“I received tha lampquickly. It was packaged carefully and in perfect condition. It is smaller than I expected and gives off less light than I thought it would.”

Helpful Report

Posted 1 year ago

Hey There, Thank you for sharing your experience with us. We're glad to hear that your lamp arrived quickly and was packaged carefully to ensure it reached you in perfect condition. We're sorry to hear that the lamp is smaller than expected and gives off less light than anticipated. We understand how important it is for a product to meet your expectations. If there's anything else we can assist you with or if you have any further concerns, please let us know. Kind regards, Jahlisa

Posted 1 year ago

“Wonderful product, exceptional customer service!”

Helpful Report

Posted 1 year ago

Hello There, Thank you so much for your kind words! We're thrilled to hear that you're happy with our product and that you've had a positive experience with our customer service team. Warm regards, Jahlisa

Posted 1 year ago

“I loved my lampshade. Unfortunately, the base was described as Snow White and it’s actually cream was going to return decided to re-spray it white.”

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Posted 1 year ago

Hi Katherine, Thank you for sharing your feedback with us. We are truly sorry to hear that you feel the lamp you received did not match the color shown in the image on our website. We understand how frustrating it can be to receive a product that doesn't meet your expectations. All our images are taken in a studio with professional studio lighting which may mean that there is a slight variance with the color when it arrives in your home. We want you to know that we value your trust and loyalty, and we are committed to making things right. Please know that we take this matter seriously, and we will do our best to improve our product photography in the future to better serve our customers. Thank you for bringing this to our attention. Thank you again and we hope to serve you again soon! Best wishes, Mara

Posted 1 year ago

“Fantastic lamp shades and excellent customer service. Speedy delivery!”

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Posted 1 year ago

Hey There, Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with us. Quality products and prompt shipping is something we strive for, and we're delighted that your order arrived quickly. Warm regards, Jahlisa

Posted 1 year ago

“ADORABLE and amazing quality”

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Posted 1 year ago

Hey Jennifer , Thank you so much for your kind words! We're thrilled to hear that you find our products adorable and of amazing quality. Providing both style and durability is always our goal, and we're delighted that our items have met your expectations. Kind regards, Jahlisa

Posted 1 year ago

“Prompt shipping, smart price, really well-made products, and love the breadth of options on the site.”

Pooky Lighting Inc 5 star review on 10th March 2024

Helpful Report

Posted 1 year ago

Hi Alexandra, Quality is of utmost importance to us, and we're delighted that you found our products to be really well-made. Your satisfaction with the craftsmanship of our items is incredibly rewarding for us. We take pride in offering a wide variety of options on our site, and we're glad to hear that you appreciate the breadth of options available. Thank you for your support and for choosing our products. Warm regards, Jahlisa

Posted 1 year ago

“The quality is always great and they have extremely fast shipping! Was super pleased with purchasing from them!”

Helpful Report

Posted 1 year ago

Hi Rebecca, Thank you so much for taking the time to write such a wonderful review - we truly appreciate your feedback! We are thrilled to hear that you found our products to be of great quality. We strive to ensure that we deliver only the best for our customers. Additionally, we are delighted that our fast shipping met your expectations. We understand the importance of timely delivery and aim to exceed your satisfaction. Thank you once again for choosing to purchase from us. We hope to continue serving you in the future! Best wishes, Mara

Posted 1 year ago

“I ordered the fern straight empire lamp shade for a floor lamp, and it’s beautiful. I love it! I will be ordering from here in the future. Ordering was easy, and I got several notifications throughout the shipping process.”

Helpful Report

Posted 1 year ago

Hey Teri, Thank you so much for your wonderful feedback! We're thrilled to hear that you love the fern straight empire lamp shade for your floor lamp. It's fantastic to know that it adds beauty and charm to your space. Thank you for choosing us, and we're thrilled to have you as a valued customer! Kind regards, Jahlisa

Posted 1 year ago

“Very happy with pair of the Twinky cordless lighting I purchased. Did not have to damage my walls to get some lighting over my bookcases!”

Pooky Lighting Inc 5 star review on 8th March 2024

Helpful Report

Posted 1 year ago

Hi Cynthia, We're elated to hear that you're very happy with the pair of Twinky cordless lights. Providing convenient and versatile lighting solutions is always our goal. We are very glad that you were able to add lighting over your bookcases without having to damage your walls. We understand the importance of preserving the integrity of your space, and we're happy that our cordless lights were able to offer a practical and hassle-free solution. Kind regards, Jahlisa

Posted 1 year ago

“I am THRILLED with my new lamp and have made all my girl friends come see how adorable it is. It has updated my old lady room! I feel ten years younger! Service was swift!”

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Posted 1 year ago

Hello There, This is absolutely wonderful to hear! We're excited that you're thrilled with your new lamp and that it has brought such joy and excitement to your space. There's nothing quite like the feeling of updating a room and feeling rejuvenated by the change. Thank you for choosing our lamp, and we're so glad it's brought a renewed sense of youthfulness to your space! Warm regards, Jahlisa

Posted 1 year ago

“I am beyond impressed with the quality of the pleated lampshades I received.! And the price point is even more impressive. I’ve already used these in two different client presentations.”

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Posted 1 year ago

Hi Mindy, Thank you so much for your glowing feedback! We're glad to hear that you're beyond impressed with the quality of the pleated lampshades you received. Providing high-quality products is always our top priority, and we're delighted that our lampshades have met your expectations. Warm regards, Jahlisa

Posted 1 year ago

“Love the design and material!”

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Posted 1 year ago

Hello There, Thank you for choosing our lamp and lampshade, and we hope they continue to bring beauty and functionality to your space. So glad that you love the design and material! Kind regards, Jahlisa

Posted 1 year ago

“I love that little lamp. I was hoping it would be a little larger, but actually it's perfect for what I want to use it. the price certainly is appropriate and the lamp shade it's nicely made and painted beautifully. The choice of lampshades and fabrics is almost overwhelming, but I feel I pick the right one.”

Helpful Report

Posted 1 year ago

Hi Ilse, Thank you for your wonderful feedback! We're excited to hear that you love your lamp. We're delighted that it turned out to be perfect for your needs. Your satisfaction is our priority, and we're grateful for your support. Warm regards, Jahlisa

Posted 1 year ago

“I purchased two shades from Pooky and both exceeded my expectations. And the packaging was expert! Pooky includes a harp and finial! Finally—shipping was so fast. Really can’t say enough good things about Pooky. Gorgeous products with exceptional service. Hard to find these days!”

Helpful Report

Posted 1 year ago

Hello Lisa, We're thrilled that both of the lampshades you purchased from Pooky exceeded your expectations. Providing products of exceptional quality is always our goal, and we're delighted that you found them to be gorgeous. We take great care in packaging our products to ensure they arrive safely, and we're glad to hear that you found the packaging expertly done. Including a harp and finial with your purchase is just one of the ways we aim to provide convenience and completeness to our customers. Thank you for choosing us! Kind regards, Jahlisa

Posted 1 year ago

“i am in awe of how beautifully made the lamp shades are. The fabric & pattern are perfect for my bedroom. These are the best hand crafted, best priced lamp shades ever! Such a terrific find.”

Helpful Report

Posted 1 year ago

Hi Margery, Thank you so much for your five-star rating of Pooky Lighting Inc.! We are absolutely thrilled to hear that you are in awe of the beautifully made lampshades. It is delightful to know that the fabric and pattern are a perfect match for your bedroom. We are proud to offer handcrafted lampshades that exceed expectations in both quality and price. Your kind words truly mean a lot to us. Thank you once again for choosing Pooky Lighting Inc. We look forward to continuing to provide you with exceptional products and service. Best wishes, Mara

Posted 1 year ago

“I live in an old house with dark corners and limited outlets so my little rechargeable Pooky lamp is perfect! Shipping was VERY fast!”

Helpful Report

Posted 1 year ago

Hi Debbie, We're delighted to hear that our rechargeable Pooky lamp has found a perfect spot in your home. It's wonderful to know that it's helping to brighten up those dark corners while offering the convenience of being rechargeable, especially in a space with limited outlets. Your satisfaction is our priority, and we're grateful for your support. Kind regards, Jahlisa

Posted 1 year ago

“I found this lamp at the new Glasshouse coffee shop in Kohler Wis. They are the nicest lamp with great shade choices. I was so exited to hear they came to the US now and I could purchase. Visit Greenhouse coffee shop to see the beautiful display of many different Pooky Lamps with different shades.”

Pooky Lighting Inc 5 star review on 4th March 2024

Helpful Report

Posted 1 year ago

Hi Barbara, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you discovered our lamps at the Glasshouse coffee shop in Kohler, Wisconsin. We're equally excited to have expanded to the US, making it easier for customers like you to purchase our products. We love hearing about our lamps being part of the collection at Greenhouse coffee shop. Thank you for recommending us to others and for sharing your positive experience. If you have any further feedback or need assistance, please don't hesitate to reach out. Warm regards, Jahlisa

Posted 1 year ago

“Great quality and fast delivery!”

Helpful Report

Posted 1 year ago

Hi Jessica, We are delighted to hear that you found our products to be of great quality and that our delivery service was fast. Your satisfaction is always our top priority, and we are delighted to have met your expectations. Thank you for choosing Pooky Lighting, and we look forward to serving you again in the future. Best wishes, Mara

Posted 1 year ago

Pooky Lighting Inc is rated 4.9 based on 830 reviews