Pooky Lighting Inc Reviews

Name: Pooky Lighting Inc
Address: 7086 Carlisle Pike, Carlisle, Pennsylvania
Rating: 4.90

4.9 Rating 831 Reviews

98 %

of reviewers recommend Pooky Lighting Inc

4.9

Based on 831 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pooky Lighting Inc 5 star review on 19th May 2025

159

Anonymous

Anonymous // 01/01/2019

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“As someone who lived in the UK before moving home to the US, I have been dreaming of Pooky Lighting coming to the US. The very first day I could, I ordered a new lamp and an additional lampshade - they arrived two days later, well packaged and just as spectacular as I hoped it would be. The quality is fantastic, and they solve all of our lighting issues in our cozy family room. I will absolutely buy more lighting from Pooky ... over and over again.”

Helpful Report

Posted 1 year ago

Hello Marlee, Thank you for sharing your excitement and experience with us! We're thrilled to have brought a touch of UK charm to your home in the US. It's wonderful to hear that your Pooky lamp and lampshade exceeded your expectations and are lighting up your family room beautifully. We're honored to have solved your lighting needs and look forward to being your go-to for lighting solutions in the future. Warm Regards, Julia

Posted 1 year ago

“Finally Pooky’s in the USA! I purchased two beautiful lampshades that I’ve had my eye on for a year.When Pooky opened in The USA I bought my two lampshades right away. They were delivered three days later!! I’m beyond pleased! They are so beautiful and the quality of the Morris & Co. fabric is perfect! Thank you Pooky!!”

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Posted 1 year ago

Hello Jamie, Thank you for your heartfelt review! We're thrilled to hear that you've been eyeing our lampshades for quite some time and that you wasted no time snagging them as soon as Pooky opened its doors in the USA. The Morris & Co. fabric certainly adds a touch of elegance and quality to our lampshades, and we're delighted that you love them as well! Should you ever need anything else or have any questions, please don't hesitate to reach out. Warmest regards, Julia

Posted 1 year ago

“We received our Phileas cordless table lamp and could not have been more pleased. Shipping was quick and the lamp and shade were very well packed for shipping. The lamp and shade look beautiful in our home, and you can be sure we will purchase again. Thank you Pooky for a wonderful buying experience!”

Pooky Lighting Inc 5 star review on 22nd February 2024

Helpful Report

Posted 1 year ago

Hello John, Thank you so much for your glowing review! We're delighted to hear that your Phileas table lamp has found its perfect place in your home and that you were impressed with the quick shipping and packaging. It's always rewarding to know that our customers are happy with their purchases and their overall buying experience. We truly appreciate your support and look forward to serving you again in the future. If there's anything else we can assist you with, don't hesitate to reach out Cheers to many more beautifully illuminated moments ahead! Warm regards, Julia Pooky Lighting Inc.

Posted 1 year ago

“I love the quality and style of Pooky so much that I ordered British-wired pendants before they even opened in the US. I was so excited about their US outpost that I bought a lampshade immediately. Came super fast. It's dreamy!”

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Posted 1 year ago

We're absolutely thrilled to hear that you're such a fan of Pooky's quality and style that you couldn't wait for our US outpost to open and ordered from the UK advance. Your excitement is truly infectious! It's fantastic to know that your lampshade arrived swiftly and that it's everything you hoped for! Thank you for your support and for brightening our day with your kind words. If there's anything else we can do to enhance your lighting experience, just let us know. Here's to many more illuminated moments together! Best regards, Julia Pooky Lighting Inc.

Posted 1 year ago

“I was excitedly awaiting the Pooky US launch and my first customer experience did not disappoint. The lamp stand purchased was despatched immediately, delivered in just two days and we LOVE it. We shall definitely be purchasing from Pooky again in future.”

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Posted 1 year ago

Nicola, Thank you for your incredible review and for sharing your delightful experience with Pooky Lighting Inc. We're absolutely thrilled to learn that you were eagerly anticipating our US launch and that your first experience as a customer surpassed your expectations. Your choice in Pooky Lighting Inc. means the world to us. We eagerly await the opportunity to serve you again in the future. Warm regards, Julia

Posted 1 year ago

“The service was excellent. My lampshades arrived within 3 days! And the lampshades are both gorgeous...so well made. And they work with all of my harp lamps.”

Helpful Report

Posted 1 year ago

Thank you so much for your glowing rating of Pooky Lighting Inc! We are thrilled to hear that you had an excellent experience with our service. We're ecstatic to hear that our lampshades work perfectly with all of your harp lamps. Once again, thank you for taking the time to share your positive experience. We truly appreciate your support and hope to continue exceeding your expectations in the future. Best regards, Julia Pooky Lighting Inc

Posted 1 year ago

“So thrilled Pooky came to the Us! Amazing quality and fabulous selection.”

Helpful Report

Posted 1 year ago

Corinne, Thank you so much for your incredible 5-star rating of Pooky Lighting Inc. We truly appreciate your kind words and feedback. We are thrilled to hear that you are delighted with the quality and selection of our products. It brings us great joy to know that Pooky has made its mark in the US and has met your expectations. Once again, we sincerely appreciate your support and recognition. If you ever need any assistance or have any further inquiries, please do not hesitate to reach out. We are always here to help. Warm regards, Julia Pooky Lighting Inc.

Posted 1 year ago

“Best little cordless spotlight around!! Love our Pixii sconce. It's the perfect light to highlight my son's portrait!”

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Posted 1 year ago

Thank you a bunch for your amazing review! We're absolutely thrilled to hear how much you adore your Pixii sconce and how it's shining a spotlight on your son's portrait!

Posted 1 year ago

“I am BEYOND excited that yall have broadened your sight to now include US customers because I am OBSESSED! So far I have already purchased one shade and have another on the way! The quality is excellent, shipping is so fast and honestly where have you been all my life Pooky?!!!”

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Posted 1 year ago

Kelley, thank you for your incredible enthusiasm and support! We're thrilled to hear that you love our products and enjoy the fast shipping. Welcome to the Pooky family! If you ever need anything else or have any questions, don't hesitate to reach out. We're here to help! Kind Regards, Julia

Posted 1 year ago

“I am so happy with my purchase. The lampshade is perfect with my vintage lamp. The customer service was fantastic! I will for sure purchase again from Pooky.”

Pooky Lighting Inc 5 star review on 21st February 2024

Helpful Report

Posted 1 year ago

Dinorah, Thank you immensely for your wonderful review! We're thrilled to hear that you're delighted with your purchase and that the lampshade complements your vintage lamp so beautifully. Providing excellent customer service is a top priority for us, so we're thrilled to know that your experience was fantastic. We can't wait to welcome you back for your next purchase at Pooky. If you ever need assistance or have any questions, don't hesitate to reach out. Kind Regards, Julia

Posted 1 year ago

“I ordered two Phileas lamps with matching black silk shades in antique brass. They are absolutely stunning. Beautifully crafted, with a fabulous antique brass finish. Love the weight of each, and I love the three illumination options (subdued to just right). Wouldn't hesitate to buy another pair!”

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Posted 1 year ago

Thank you for your glowing review! We're thrilled to hear how much you're enjoying your Phileas lamps. We're delighted that you're happy with your purchase, and we'd be more than happy to assist you with any future orders!

Posted 1 year ago

Pooky Lighting Inc is rated 4.9 based on 831 reviews