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US Mobile Reviews

4.7 Rating 2,635 Reviews
95 %
of reviewers recommend US Mobile
4.7
Based on 2,635 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Live Chat
Read US Mobile Reviews

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

Write Your review

Always try to be helpful. Thanks
Helpful Report
(Usman Israr) - Posted 8 years ago
They helped me get connected.
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(Rizwan Ahmed) - Posted 8 years ago
They fixed a payment error, and I didn't have to chase after it.
Helpful Report
(Noor Gillani) - Posted 8 years ago
I have autopay, was charged two days before plan expired, but US MOBILE still cut my service off. Said it was a technical issue but I think I deserve a refund of some sort. That was a lot of unneeded stress!!!
Helpful Report
(Arslan Qamar) - Posted 8 years ago
Quick responses. Genuine concerns. Informative
Helpful Report
(Maryam Ayyaz) - Posted 8 years ago
The price was the main attraction. You had low cost plans for occasional users like myself. In over a year, I only went over the 100MB data I purchased twice. Customer service was good.
Helpful Report
(Arslan Qamar) - Posted 8 years ago
Love the service
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(Hammad Ahmad) - Posted 8 years ago
fast and clear support
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(Hammad Ahmad) - Posted 8 years ago
Great prices, great service, and great customer service.
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(Rizwan Ahmed) - Posted 8 years ago
great service and easy to use!!!!
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(Maryam Ayyaz) - Posted 8 years ago
Very good customer service.
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(Amjad Abdul Razaq) - Posted 8 years ago
Refunded me when I didn't get to use my service while my phone was being unlocked
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(Rizwan Ahmed) - Posted 8 years ago
The plan was reasonably priced for someone who is on a fixed income. The problem was, the person is elderly and is used to her original phone and was getting frustrated with a new device. We decided to go back to her original plan and provider due to this issue.
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(Hassan Shaukat) - Posted 8 years ago
Cheap, but sometimes incorrect
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(Noor Gillani) - Posted 8 years ago
Placed an order and cancelled it without notification. Serving with the military overseas and refused to ship phones. DO NOT USE!!
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(Noor Gillani) - Posted 8 years ago
great customer service
Helpful Report
(Moaz Malik) - Posted 8 years ago
Very nice service and staff. Always willing to help
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(Shahmeer Shahzad) - Posted 8 years ago
It didn't.
Helpful Report
(Maryam Ayyaz) - Posted 8 years ago
Arslan Qamar went WAAAAAAAAAAAAAAAAAAAYYYYYYYYYYYYY above and beyond to make sure I was happy. He did an amazing job, was very professional, courteous and a wonderful personality all around. I even invited him to my home here in Massachusetts but he said the plane from Pakistan was too expensive! Haaaaa. If Arslan is ever in New England I would be very happy to meet up with him and buy him lunch. Arslan is a TREMENDOUS asset and reflects VERY VERY Good on US Mobile. Promote him, give him a raise and a vacation all expenses paid by the company. This guy is AMAZING!!!! 10 STARS
Helpful Report
(Arslan Qamar) - Posted 8 years ago
It was good.
Helpful Report
(Samina Tipu) - Posted 8 years ago
US Mobile is rated 4.7 based on 2,635 reviews