US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 6th floore, New York, New York
Rating: 4.73

4.7 Rating 2,643 Reviews

94 %

of reviewers recommend US Mobile

4.7

Based on 2,643 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“always prompt and helpful”

Helpful Report

(Maryam Ayyaz) - Posted 8 years ago

“Rep provided information they could.”

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(Usman Israr) - Posted 8 years ago

“I was having trouble with SIM card compatibility and essentially was left with two active lines and only one compatible phone for my Super LTE sim. Instead of making me run out the rest of the month with a sim/plan I couldn’t use, they found a way to cancel the plan and issue a partial refund due to the circumstances. Less than 24 hours for escalated response. A-class. I love this service.”

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(Noor Gillani) - Posted 8 years ago

“They people were nice and helpful.”

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(Rizwan Ahmed) - Posted 8 years ago

“I do like the inexpensive plans you have available since I only use my iPhone occasionally. I am disappointed that my plan went up almost 10% ($0.89) to pay for "regulatory fees" I still do t understand why this wasn't collected in the past and is now being collected.”

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(Noor Gillani) - Posted 8 years ago

“The appealing price. But it illustrates the service you get out of it. I do not recommend.”

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(Samina Tipu) - Posted 8 years ago

“Excellent support, quick, intelligent response.”

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(Maryam Ayyaz) - Posted 8 years ago

“Excellent, complete, timely responses, very professional, even as I was porting numbers out. Great experience all around.”

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(Moaz Malik) - Posted 8 years ago

“Thank you for your help! :)”

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(Moaz Malik) - Posted 8 years ago

“I am not very good at cell phone technology and get easily frustrated. More than once your tech service people have stayed calm and walked my through my problems.”

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(Rizwan Ahmed) - Posted 8 years ago

“a simple number port request shouldnt take days, tomorrow is the start of day 4.”

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(Hammad Ahmad) - Posted 8 years ago

“Speedy resolution.”

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(Moaz Malik) - Posted 8 years ago

“Good customer service and very fast service.”

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(Rizwan Ahmed) - Posted 8 years ago

“It's customer service is amazingly fast and helpful....”

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(Moaz Malik) - Posted 8 years ago

“I got good responses to my email questions from Maryam Ayyaz”

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(Maryam Ayyaz) - Posted 8 years ago

“It's unheard of, these days, to have the service level you provide (fast, personal response). Simply doesn't exist today. Last year one of my online financial services, which is huge in both size and exposure, failed miserably in both speed and quality of response. In fact, I decided to end my relationship with them before I discovered my experience was typical for them. I will remain your customer until another source is far superior to your's and in the meantime I will sing your praises every time you come to mind. namaste”

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(Maryam Ayyaz) - Posted 8 years ago

“Service is great and the reps. Are very efficient and helpful.”

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(Maryam Ayyaz) - Posted 8 years ago

“I have spent 2 1/2 hours trying to renew my account, without success. At present there is a small circle whirling around on my screen for us mobile login for the past 10-15 minutes. Your service people tell me that that they can not help re-instating my account. I tried calling the number you advertise in large print, and received an automated voice telling me that I had a wrong number. Your site is almost unusable. If I am ever able to sign up once again, I am sure the service will be excellent, as it was before.”

Helpful Report

(Maryam Ayyaz) - Posted 8 years ago

“Great customer service”

Helpful Report

Posted 8 years ago

“Good value plans suitable for us”

Helpful Report

(Rizwan Ahmed) - Posted 8 years ago

US Mobile is rated 4.7 based on 2,643 reviews