US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 6th floore, New York, New York
Rating: 4.74

4.7 Rating 2,631 Reviews

95 %

of reviewers recommend US Mobile

4.7

Based on 2,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have high expectations for the service and I just found out about it! Customer service is great.”

Helpful Report

(Hassan Akram) - Posted 8 years ago

“Support service is excellent in terms of prompt response and attention to any issues of general or critical nature. Best consumer support I have experienced in response from a digital resource organization/company. New to the service, but have received immediate attention to a number of requests from initial order to specifics of compatibility in products and information regarding selecting the services as best tailored to my needs. Can save on mobile costs overall and/or via variable components of mobile services -do not have to buy what you do not do not want or use.”

Helpful Report

(Hammad Ahmad) - Posted 8 years ago

“The customer service is helpful and quick.”

Helpful Report

(Kamran Zafar Gill) - Posted 8 years ago

“Just as happy as can be”

Helpful Report

(Hammad Ahmad) - Posted 8 years ago

“It didn't. It told me that my porting is on hold, which made me a problem, and then later, it said to have "...an excellent day ahead!". I mean: "HOW to have an excellent day?". I don't understand.”

Helpful Report

(Rizwan Ahmed) - Posted 8 years ago

“Good transition no need to do anything and can change my plan any time”

Helpful Report

(Hammad Ahmad) - Posted 8 years ago

“Their support exceeded my expectations, very kind and very helpful!”

Helpful Report

(Moaz Malik) - Posted 8 years ago

“What a great value! And their customer service is outstanding. No wait, knowledgeable and very responsive. I love US Mobile!”

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Posted 8 years ago

“always prompt and helpful”

Helpful Report

(Maryam Ayyaz) - Posted 8 years ago

“Rep provided information they could.”

Helpful Report

(Usman Israr) - Posted 8 years ago

“I was having trouble with SIM card compatibility and essentially was left with two active lines and only one compatible phone for my Super LTE sim. Instead of making me run out the rest of the month with a sim/plan I couldn’t use, they found a way to cancel the plan and issue a partial refund due to the circumstances. Less than 24 hours for escalated response. A-class. I love this service.”

Helpful Report

(Noor Gillani) - Posted 8 years ago

“They people were nice and helpful.”

Helpful Report

(Rizwan Ahmed) - Posted 8 years ago

“I do like the inexpensive plans you have available since I only use my iPhone occasionally. I am disappointed that my plan went up almost 10% ($0.89) to pay for "regulatory fees" I still do t understand why this wasn't collected in the past and is now being collected.”

Helpful Report

(Noor Gillani) - Posted 8 years ago

“The appealing price. But it illustrates the service you get out of it. I do not recommend.”

Helpful Report

(Samina Tipu) - Posted 8 years ago

“Excellent support, quick, intelligent response.”

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(Maryam Ayyaz) - Posted 8 years ago

“Excellent, complete, timely responses, very professional, even as I was porting numbers out. Great experience all around.”

Helpful Report

(Moaz Malik) - Posted 8 years ago

“Thank you for your help! :)”

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(Moaz Malik) - Posted 8 years ago

“I am not very good at cell phone technology and get easily frustrated. More than once your tech service people have stayed calm and walked my through my problems.”

Helpful Report

(Rizwan Ahmed) - Posted 8 years ago

“a simple number port request shouldnt take days, tomorrow is the start of day 4.”

Helpful Report

(Hammad Ahmad) - Posted 8 years ago

“Speedy resolution.”

Helpful Report

(Moaz Malik) - Posted 8 years ago

US Mobile is rated 4.7 based on 2,631 reviews