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US Mobile Reviews

4.7 Rating 2,643 Reviews
94 %
of reviewers recommend US Mobile
4.7
Based on 2,643 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Live Chat
Read US Mobile Reviews

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

Write Your review

“Excellent customer service. Had a small issue that was quickly addressed and all my questions were answered. I am delighted with the phone service itself and the price point is certainly reasonable as well. I plan on being a long-term customer!”
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Posted 6 years ago
“Customer service is excellent! I asked a simple question if my EMEI was compatible but was informed that ther were updating their servers at the time. Kamil Khan hooked me up with extended customer service to make sure that I was informed of the compatibility after their update was complete!”
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Posted 6 years ago
“Haroon works really well to solve my issue. I highly recommend him and the company!”
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Posted 6 years ago
“They were helpful with solving my issue.”
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Posted 6 years ago
“Friendly and effective.”
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Posted 6 years ago
“Haroon S. was very helpful.”
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Posted 6 years ago
“I am new to US Mobile and I am so glad that I made the switch from Verizon. The voicemail feature on my IPhone stopped working and today I chatted with Kamil Khan. Kamil fixed the problem in one minute flat. I told him that he was a genius and he is. He was helpful, professional, didn't rush me and happily answered all of my questions. I'm a big fan of US Mobile!”
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Posted 6 years ago
“I received excellent assistance from Kamil Khan.”
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Posted 6 years ago
“Today I activated my 2 new sim cards the process went smooth and fast the number transfer from a different carrier was super quick Kamil Khan didn't let me go till we have set up the two lines completely he even helped me on my father in law account within the same session excellent work thank you USMobile”
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Posted 6 years ago
“Aaron Wylie assisted me today with porting in my number from my current carrier. He was super fast and polite the whole time! Awesome customer service.”
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Posted 6 years ago
“Service is great at a low price. Customer service is one of the best that I have seen. I had an issue with my pictures received through text were coming out blurry. Contacted customer service through chat and Aaron Wylie was the agent who help me with my issue. He quickly resolved it. Was very professional and patient something not everyone has. Definitely recommend US Mobile.”
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Posted 6 years ago
“Very happy with the customer service and chat function! I had trouble with my data not working properly and Kamil Khan got it fixed quite easily. Great service!!”
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Posted 6 years ago
“Very happy with the customer support I received from Kamil Khan - he got my hotspot function working properly when I had misconfigured it. Thank you.”
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Posted 6 years ago
“I made the switch to US mobile and it was delivered as expected and the call and data quality are really superb. The customer service experience with Kamil Khan was excellent. Keep up the good work.”
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Posted 6 years ago
“We have been with US Mobile for over a year now. The service has been excellent and tech support has been very quick and helpful when needed. Just today I needed support, and Kamil Khan was very pleasant to work with and provided excellent service. My past experiences with support have also always been positive. I highly recommend US Mobile.”
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Posted 6 years ago
“Great quick service, I really love the dashboard. Never have issues with talking or texting, speeds are fast and reliable. I often have service with US Mobile when other people have little or no service. I use the LTE service which uses the Verizon Towers. Much less than Verizon I am paying like $20 for a plan that would be at least $50 on Verizon.”
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Posted 6 years ago
“I had a live chat with a representative named Haroon. My compliment to Mr. Haroon and all representatives I had in the past that they are patient and courteous. Keep up the good service. Thank you.”
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Posted 6 years ago
“Haroon S is provide me an excellent service. Thanks Haroon. Ravindra”
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Posted 6 years ago
“Customer service was fast and easy. Problem was solved easily.”
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Posted 6 years ago
“I am very satisfied with the service of US Mobile and with the assistance provided by Kamil K.”
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Posted 6 years ago
US Mobile is rated 4.7 based on 2,643 reviews