“It is rare that you come across a company that consistently delivers above expectation.
Questions answered promptly, delivery on time with packaging whole.
Thank-you.
I will be returning”
“Super service, price and delivery on my first order....so much so that within two weeks I repeated the order for another member of my family and was intrigued to see the system recognised this and thanked me for returning”
“Valley and Peak is run by outdoor enthusiasts that are always willing to help in any way they can. The products they sell speak for themselves. Pricing is competitive, delivery was rapid and their customer service is outstanding. That's why I keep returning, well that and I can't get 'the other half' out of the excellent Nordisk Voss Tech Tarp. I can't recommend Valley + Peak enough.”
“Vesuv windshield /potstand.
Once again, Valley and Peak delivered in both senses. A unique product and rapid door to door action. The Vesuv is specific to a cook pot. I’ve now purchased my entire set of EverNew pan holders from V&P in an ongoing quest for lightweight and fast trekking. As always, the communications are exemplary and accurate. It’s reached a stage whereby when I identify a piece of my kit can be improved upon I only need to look at the site to identify a viable product. Great service and fantastic customer service. I’m very happy to recommend this supplier after a significant number of 5star interactions.”
“I recently had an outstanding experience with Valley when I needed a replacement item. From the moment I reached out, their customer service team was incredibly helpful and responsive. They quickly understood the issue and reassured me that they would handle everything promptly.
The process was smooth and straightforward. They provided clear instructions for returning the defective item and sent the replacement right away. To my delight, the new item arrived faster than expected and was in perfect condition.
I highly recommend Valley for their service and commitment to their customers. I'll definitely be shopping with them again in the future!”
“Very responsive to enquiries and speedy delivery. Unfortunately, the wrong item was sent to me necessitating the hassle of re-packaging and returning as well as a delay waiting for the correct item to be sent.”
“Looking for a flexible pocket water bottle, got the best price on this site, the item was delivered quickly and it's a good quality product which I've enjoyed using several times already. Would be happy to shop here again next time.”
“The item I wanted wasn’t in stock, so I contacted them and they put in a custom order for me. It arrived in good time, in good condition and the sleeping quilt is brilliant. It was a bit too warm for my trip but that shows it will be perfect when it gets colder! Couldn’t recommend Valley and Peak more.”
“Outstanding company customer services are brilliant overall really enjoy using this company the items I have bought have always came in brilliant condition ready for use on the hill.”
“I have used Valley and Peak on number of occasions now and the service has always been great. Most recently I had a couple of queries re an X Mid 1 solid. Valley and Peak responded promptly and satisfactorily.”
